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ABOUT VAYNERX VaynerX ( https://vaynerx.com ) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce. ABOUT VAYNERMEDIA VaynerMedia is a global integrated creative and media agency, built for today's consumers. As the Modern Agency of Record, it understands the nuances of today's attention landscape, empowering brands to win attention, drive relevance, and deliver business results. Founded in 2009, by Gary Vaynerchuk, the independently owned agency operates in 15 offices worldwide, including Amsterdam, Bangkok, Chicago, New Delhi, Kuala Lumpur, London, Los Angeles, Mexico City, Miami, New York, Tokyo, Toronto, Singapore, and Sydney. VaynerMedia is part of the VaynerX family of companies. This position is a three-month temporary residency with the potential to go full-time immediately following. We are currently accepting applications for the next residency class with a Jan 5, 2026 start date. Responsibilities: Work closely with VaynerMedia Account teams to deliver regular reporting on social brand performance across Meta , Twitter, Pinterest, Instagram, the open web, and more to clients. Dive into social platform analytics, both native and third-party, to understand how our brands are performing and how they can improve. Creatively apply statistical methods to measure sales lift, audience resonance, and content performance. Work across VaynerMedia's portfolio of brands, identify trends and patterns with an eye for applications to overall social brand strategy. Collaborate with Media Planners on upcoming campaigns determining best platforms, target audience, and creative strategies to implement. Assist with client-facing campaign reporting: pacing reports, campaign build, ad-hoc analysis, high-touch optimizations, reporting. Qualifications: Advanced skills in Excel including pivot tables, V-Look Ups, and macros. Comfort working with analytics, attribution and measurement systems a plus but not mandatory: Google Analytics, MOAT/IAS/Double Verify, Nielsen/Millward Brown/Oracle Measurement. Experience working in the agency/start-up/social space, working in statistical and data analysis is a big plus. You are driven and hungry for success, and always want to learn more. You are a team player who enjoys collaboration. You have the ability to stay highly organized and efficient in a fast-paced, high-energy environment.WORK SCHEDULE: This is a hybrid role with a required 3-4 days on-site from our Culver City office. You must be able to commit to a full-time work schedule, which is 40 hours per week during 9am-6pm ET business hours Monday-Friday. Unsure if you meet the qualifications? We are always looking for talent which will continue to cultivate an inclusive and representative team that will enhance our perspectives, skill sets, background, and behaviors. We encourage those who are passionate about what we do to apply! Exact compensation may vary based on skills, experience, and location. Employer-sponsored 401k with match Medical, Dental, and vision coverage Unlimited PTO Caregiver (Parental) Leave Health and Wellness benefits Base Salary $18 — $20 USD

May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we’ve given more than 300,000 autonomy-enabled rides to real people around the globe. And we’re just getting started. We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us. May Mobility is experiencing a period of significant growth as we expand our autonomous shuttle and mobility services nationwide. As we advance toward widespread deployment, the ability to measure safety and comfort objectively, accurately, and at scale is critical. The Senior Data Scientist in this role will shape how we evaluate AV performance, uncover system vulnerabilities, and ensure that every driving decision meets the highest standards of safety and passenger experience. Your work will directly influence product readiness, inform engineering priorities, and accelerate the path to building trustworthy, human-centered autonomous driving systems. Responsibilities Develop and refine safety and comfort metrics for evaluating autonomous vehicle performance across real-world and simulation data. Build ML and non-ML models to detect unsafe, uncomfortable, or anomalous behaviors. Analyze large-scale drive logs and simulation datasets to identify patterns, regressions, and system gaps. Collaborate with perception, prediction, behavior, and simulation teams to integrate metrics into workflows. Communicate insights and recommendations to engineering leaders and cross-functional teams. Skills Success in this role typically requires the following competencies: Strong proficiency in Python, SQL, and data analysis tools (e.g., Pandas, NumPy, Spark). Strong understanding of vehicle dynamics, kinematics, agent interactions, and road/traffic elements. Expertise in analyzing high-dimensional or time-series data from sensors, logs, and simulation systems. Excellent technical communication skills with the ability to clearly present complex model designs and results to both technical and non-technical stakeholders. Detail-oriented with a focus on validation, testing, and error detection. Qualifications and Experience Required B.S, M.S. or Ph.D. Degree in Engineering, Data Science, Computer Science, Math, or a related quantitative field. 5+ years of experience in data science, applied machine learning, robotics, or autonomous systems. 2+ years working in AV, ADAS, robotics, or another safety-critical domain involving vehicle behavior analysis. Demonstrated experience developing or evaluating safety and/or comfort metrics for autonomous or robotic systems. Hands-on experience working with real-world driving logs and/or simulation data. Desired Background in motion planning, behavior prediction, or multi-agent interaction modeling. Experience designing metric-driven development, KPIs, and automated triaging pipelines. Benefits and Perks Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate. Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available. Rich retirement benefits, including an immediately vested employer safe harbor match. Generous paid parental leave as well as a phased return to work. Flexible vacation policy in addition to paid company holidays. Total Wellness Program providing numerous resources for overall wellbeing Don’t meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we’re committed to building a diverse, inclusive, and authentic workforce, so if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May. Want to learn more about our culture & benefits? Check out our website ! May Mobility is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know. Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners. Salary Range $163,477 — $240,408 USD

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. Learn more about us on our company page . Where we Work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays . About Your Skills Consultative customer service: You excel at diagnosing customer needs and blockers, providing appropriate solutions, and driving toward mutual accountability for action that enhances overall engagement and value. You think critically as you prepare for every call and are quick on your feet live. You meet customers where they are to demonstrate success in terms they value, can coach toward ROI and business impact, helping customers realize the full potential of their investment in Udemy's learning solutions. Revenue protection: You are passionate about enhancing customer satisfaction and success with products and services to reduce churn and increase expansion opportunities. You have sharp business acumen and are consistently great at proactively identifying risks and opportunities. You are acutely aware of the relationship between successfully leading customers toward their desired learning objectives and revenue outcomes. Tech-forward, systems-minded: You don’t limit your thinking to how to deliver outcomes for customers via conversation; you also lean into innovative, technical solutions to help scale success. You gravitate toward AI, scalable systems, processes, and self-serve solutions to support customer outcomes. Data-driven: Whether you’re preparing for a customer value review or building out a playbook that can impact thousands of customers, data is at the center of shaping how you learn about customers, how you make recommendations for what happens next, and how you prove impact. About This Role As a Customer Success Manager for our Pooled customer service segment, you will be responsible for executing consultative sessions that drive engagement, prove value, and protect revenue. In our inaugural year for a Pooled service model, you will have the opportunity to design, test, and iterate with leadership. This role offers access to work with diverse customers across various industries and countries in North America, helping Udemy deliver learning outcomes and business impact through our platform. You will play a critical role in driving customer retention, expansion, and advocacy within the region. What You'll Be Doing • Execute on engagement sessions and support our North America customers, ensuring they derive concrete value from every touchpoint with us in support of their learning and business outcomes • Ensure that we are looking around corners to mitigate risk and identify opportunities with each customer interaction • Collaborate effectively with cross-functional teams such as Sales, Renewals, and Support to drive revenue outcomes and improve the customer experience • Work with leaders in support of our digital and programmatic strategies. You will pattern match and make recommendations for how we iterate on key milestone meeting offerings, and design playbooks for the broader Pooled Customer Success team. • Analyze customer usage data and engagement metrics to proactively identify at-risk accounts and expansion opportunities. • Advocate for customer needs internally and provide feedback to Product What You'll Have • 3+ years of experience in customer success, account management, or client-facing roles, preferably in SaaS or technology • Proven ability to deliver value to customers in consultative settings and work through ambiguity and/or absence of robust client information • Strong analytical skills with experience using data to drive decisions and identify trends, and recommend and execute on scalable solutions • Experience with CRM systems and customer success platforms • Strong communication and presentation skills, both written and verbal • Consistent discipline around data hygiene and documentation of customer interactions • Results-oriented mindset with a track record of meeting or exceeding customer success metrics At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity and a bonus. Hiring Compensation Range $70,000 — $87,000 USD Why work here? You’ll grow here. Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work. We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits , Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! Information regarding data privacy is available within the Udemy Careers Privacy Notice .

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. Learn more about us on our company page . Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays . About your skills Strategic Mindset: Ability to think critically and creatively about long-term goals, analyze complex information, adapt strategies to changing conditions, and collaborate effectively to drive sustainable success and innovation. Project Management: Be a trusted advisor by providing superior project and time management abilities, with strong attention to detail, allowing for effective handling of multiple priorities. Communication & Collaboration: Exceptional verbal and written communication skills that foster clear interactions and effective teamwork with clients and colleagues. Resourcefulness: Ability to quickly adapt in a fast-paced environment while creatively finding solutions and contributing to sustainable processes that enhance a world-class global customer experience. About the Role As an Enterprise Customer Success Manager, you excel at partnering with valued customers post-sale to ensure their successful adoption of Udemy Business and help them achieve their goals. You build strong relationships with learning champions and executives, thrive on engaging with customers on-site, and prioritize collaboration across departments like Marketing, Product, and Sales. Driven by revenue, you take ownership of renewals and actively pursue upsell opportunities, sharing a commitment to exceed goals with the Sales team. Using a consultative mindset, you engage deeply with customers to help them plan learning strategies, deploy programs, and measure success, leveraging your creativity and experience to delight and engage our rapidly expanding customer base. What you'll be doing Proactively manage a portfolio of enterprise-level Udemy Business (UB) customers, prioritizing retention and expansion through tailored engagement strategies and individualized success plans. Serve as a subject matter expert on the UB Platform, guiding customers in their learning and development strategies to foster organizational growth and transformation. Grow and maintain trusted relationships at the executive level, positioning yourself as a valued advisor on learning and development strategy, and establish an Executive Business Review cadence. Collaborate with Sales to create account strategies focused on retention goals, upsell opportunities, and onboarding new customers, ensuring successful project management and continuous support. Design and launch internal promotion programs to increase awareness and drive engagement with UB within customer organizations. Establish a feedback loop with product management to relay customer requests, ensuring alignment of product development with customer needs and expectations. Work with the marketing team to identify case study opportunities and develop customers as advocates through media exposure. Develop and refine internal and customer-facing processes, programs, and resources to drive efficiency and enhance the effectiveness of the Customer Success team. What you’ll have 5-8 years in B2B SaaS customer success, account management, consulting, or sales, specifically with enterprise-level accounts (>$150k ACV) and HR/L&D customers. Demonstrated ability to cultivate and maintain trusted relationships with clients to foster long-term partnerships. Proven capability to identify, negotiate, and successfully close complex deals that align with customer needs. Experience in formulating and implementing strategies to enhance the adoption and utilization of technology solutions. Fundamental understanding of customer integration concepts, including Single Sign-On, APIs, and feature customization. Posting Date: December 31st, 2025 Application Window: We anticipate the application window will be open until January 19th, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window. At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity. Hiring Compensation Range $106,000 — $133,000 USD Why work here? You’ll grow here. Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work. We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits , Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! Information regarding data privacy is available within the Udemy Careers Privacy Notice .

About GlossGenius GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one. About the Role As a Senior Strategy & Operations Manager, Customer Strategy, you will play a critical role in supporting and driving our strategic shift towards serving new customer segments. You will be responsible for helping to understand and accelerate our short and long-term customer growth by analyzing target segments, identifying requirements to win new customers, and ensuring operational execution supports our goals. You will collaborate cross-functionally to align on customer strategy, ensure our GTM efforts are coordinated to deliver on our goals, and ensure a seamless journey for our evolving customer base. You will report to the Chief Revenue Officer. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays. What You’ll Do Contribute to the development and execution of the roadmap and long-term vision for acquiring and retaining new customer segments Conduct quantitative and qualitative analysis to understand target verticals, customer segments, competitive landscape, and key requirements for winning and serving new customer profiles Collaborate with cross-functional teams including Sales, Marketing, Product and CX to identify operational needs and ensure execution processes are aligned to support strategic customer acquisition and retention goals Analyze the economics, value, and opportunity costs of customer-centric initiatives, providing insights and recommendations on their impact to growth, revenue, and broader business goals Support the design and execution of tests and experiments related to customer acquisition, onboarding, and engagement to prove market fit and accelerate growth in new customer segments What We’re Looking For 5-8+ years of relevant experience in operations, strategy, business analysis, or strategic finance, preferably in a rapidly changing startup environment Strong skills in synthesizing data and translating insights into clear, actionable customer strategies; comfort with analytical tools and modeling, and an ability to investigate root causes A resourceful and scrappy operator excited to contribute to scaling new customer segments from the ground up, adept at creating clarity in ambiguous problem spaces with minimal oversight Proven ability to work closely with and influence without direct authority across diverse cross-functional teams (e.g., Product, Sales, Marketing, Finance), building strong relationships to achieve shared customer goals Benefits & Perks Flexible PTO Competitive health & dental insurance options, with premiums partially or fully covered by GG Fertility and adoption benefits via Carrot Generous, fully-paid parental leave policy 401k benefit - employees are eligible to contribute starting day 1 of employment Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses Pre-tax commuter benefits Dependent Care FSA Home office support Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year The starting base salary for this role in New York, California, and Washington is between $170,000-$210,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering. At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer. Personal Information: Notice at Collection for Employees and Applicants Agency Submissions If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.

About GlossGenius GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one. About the Role As a Senior Data Analyst, you will be instrumental in translating complex, cross-functional data into actionable insights that directly fuel our revenue growth and operational excellence. You will operate within the central Data Analytics team and will serve as a strategic thought partner to executive and departmental leadership across Product, Sales, and Marketing, driving strategic, data-informed decision making. You will operate with autonomy, owning the full lifecycle of complex analytical projects, from initial scoping and objective definition to final execution and presentation of findings. You will report to the Manager, Data Analytics. You must be commutable to our SF office. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays. What You’ll Do Define and analyze cross-domain business metrics and KPIs such as customer retention, product utilization, customer growth and satisfaction, and operational efficiency Identify opportunities for optimization and revenue growth through analysis of customer performance data, measuring initiatives’ success, and defining the customer lifecycle Partner with Product on complex, end-to-end initiatives, owning the analytical roadmap from initial opportunity sizing and experimental design to post-launch impact assessment and iteration Support the Machine Learning team’s ML implementations with guidance on feature development, necessary business-context, and model evaluation Develop, maintain, and share digestible reports and dashboards related to team efficiency, customer lifecycle stages, and various dynamic elements of GlossGenius customers’ needs and behaviors Drive root-cause analyses for cross-domain business metric investigations Work closely with cross-functional teams, such as Product, Marketing, and Sales, to understand the commonalities of their data needs and use-cases, bridge knowledge gaps, and hone analytics workflows Provide guidance and support to colleagues on interpreting business metrics, using analytics tools, and reporting impact effectively What We’re Looking For 5+ years of experience in a highly analytical role or business/revenue operations role, ideally at a D2C or SaaS company Comfort with ambiguous problem-statements and working directly with a variety of technical and non-technical leadership stakeholders Ability to effectively own a program or measurable team-level objective at the company Advanced proficiency in SQL Working knowledge of Python A demonstrated self-starter with strong communication and project management skills Proficiency developing within data warehouse transformation pipelines, such as with dbt Experience with Hex, Looker, Tableau, or other data visualization tools is preferred Familiarity with CRM and martech tools like Hubspot, Iterable and similar is a plus Benefits & Perks Flexible PTO Competitive health & dental insurance options, with premiums partially covered by GG Fertility and adoption benefits via Carrot and Kindbody Generous, fully-paid parental leave policy 401k benefit - employees are eligible to contribute starting day 1 of employment Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses Pre-tax commuter benefits Dependent Care FSA Home office support Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year The OTE for this role is between $160,000-$190,000 + target equity + benefits. The compensation package offered is dependent upon many factors including skills, experience, location, and education. The range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering. Personal Information: Notice at Collection for Employees and Applicants Agency Submissions If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.

About GlossGenius GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one. About the Role As a Business Operations Manager supporting the Customer Experience team, you will play a critical role in defining the operational vision and accelerating the efficiency and scalability of the entire CX function. You will work hand-in-hand with CX leadership to drive operational excellence, Product and Engineering teams to implement ticket deflection, Finance to build and manage precise cost models, and Go-to-Market (GTM) teams to design effective customer service models and optimize the sales-to-support handoff. You will report to the Senior Manager of Business Operations. You must be commutable to our NYC headquarters. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays. What You’ll Do Lead strategic, high impactful CX projects end-to-end, from initial data analysis and opportunity discovery through execution, ensuring initiatives are tracked rigorously against established goals and team KPIs Drive cost-optimizing strategies focused on detaching CX headcount growth from service volume and reducing overall repeat contact rates across all customer interaction channels Collaborate with Go-to-Market teams to define and implement the optimal service model for distinct customer segments and streamline the critical sales-to-support handoff process Manage, integrate, and champion core CX tools, including the design and deployment of third-party systems, queue changes, and the ongoing optimization of AI/automation agents Partner cross-functionally with Finance, Product, and CX leadership to accurately calculate and forecast cost models, determine future headcount needs, and implement product-based ticket deflection mechanisms What We’re Looking For 4+ years of professional experience in a strategic operations role (e.g., BizOps, RevOps, CX Ops, Strategy & Ops, Analytics) Advanced SQL and data analysis expertise, with the ability to write complex queries and leverage data visualization to drive key insights Demonstrated experience managing internal team tools (e.g., Zendesk, Salesforce, Intercom), including process design and system implementation Exceptional analytical thinking and problem-solving skills, coupled with proficiency in Google Sheets/Excel for financial and operational modeling Strong communication and presentation skills required to align stakeholders and gain buy-in from senior leadership on strategic initiatives Benefits & Perks Flexible PTO Competitive health & dental insurance options, with premiums partially or fully covered by GG In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities) Fertility and adoption benefits via Carrot Generous, fully-paid parental leave policy 401k benefit - employees are eligible to contribute starting day 1 of employment Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses Pre-tax commuter benefits Dependent Care FSA Home office support The starting base salary for this role in New York, California, and Washington is between $150,000-$180,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering. At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer. Personal Information: Notice at Collection for Employees and Applicants Agency Submissions If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.

Technical Program Manager - Clinical Data Onboarding Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’ s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values . This position is based out of our headquarters in the Greater Seattle area. #LI-hybrid Who We Need Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. This Opportunity We are seeking a Technical Program Manager with strong technical aptitude, project management experience, and a solid understanding of data systems and processes. This role will focus primarily on optimizing and automating data onboarding workflows to drive scalability, consistency, and efficiency across the organization. In addition, you will support the Senior Technical Program Manager in coordinating onboarding activities for our health system partners, ensuring high-quality execution and alignment across teams. Working closely with the Manager and Senior TPM, you will help implement improvements, streamline processes, and strengthen the overall onboarding operation. What You’ll Do Support and coordinate the end-to-end data onboarding lifecycle for member health systems, including file intake, schema management and alignment to data specifications, profiling, source-to-target mapping, and validation. Collaborate with technical and business stakeholders to clarify requirements, identify gaps, and ensure specifications, mappings, and process documentation are complete and accurate. Write and maintain data specifications and operational documentation to drive consistency, repeatability, and process optimization. Identify and implement opportunities to streamline and scale onboarding workflows, improving internal efficiency and the Onboarding team’s partner experience. Manage project plans, timelines, risks, and dependencies to ensure onboarding deliverables are completed on schedule and meet Truveta quality standards. Facilitate communication across Product, Engineering, Data, and Health System Engagement teams to ensure alignment and resolve issues throughout onboarding. Key Qualifications 3–5 years of experience in technical project management, technical program management, product operations, or similar roles supporting data-centric initiatives. Experience with data ingestion, ETL, or data integration projects, ideally involving structured data from external partners. Strong understanding of file management, data specifications, data modeling concepts, and source-to-target mapping. Ability to write clear, structured technical specifications and process documentation. Demonstrated strength in project planning, issue tracking, and cross-functional coordination. Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field (or equivalent experience). Comfortable working amid ambiguity and evolving requirements. Strong written and verbal communication skills, with the ability to explain complex concepts to technical and non-technical audiences. Why Truveta? Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. Join us as we build an amazing company together. We Offer: Interesting and meaningful work for every career stage Great benefits package Comprehensive benefits with strong medical, dental and vision insurance plans 401K plan Professional development & training opportunities for continuous learning Work/life autonomy via flexible work hours and flexible paid time off Generous parental leave Regular team activities (virtual and in-person) The base pay for this position is $95,000 to $125,000. The pay range reflects the minimum and maximum target. Pay is based on several factors including location and may vary depending on job-related knowledge, skills, and experience. Certain roles are eligible for additional compensation such as incentive pay and stock options. If you are based in California, we encourage you to read this important information for California residents linked here. Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements. Please note that all applicants must be authorized to work in the United States for any employer as we are unable to sponsor work visas or permits (e.g. F-1 OPT, H1-B) at this time. We appreciate your interest in the position and encourage you to explore future opportunities with us.

Healthcare Data Analyst, Data Ecosystem Team Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’ s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values . Truveta was born in the Pacific Northwest, but we have employees who live across the country. Our team enjoys the flexibility of a hybrid model and working from anywhere. In person attendance is required for one week during the year for Truveta Planning Week. For overall team productivity, we optimize meeting hours in the pacific time zone. We avoid scheduling recurring meetings that start after 3pm PT, however, ad hoc meetings occur between 8am-6pm Pacific time. #LI-remote Who We Need Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. This Opportunity As part of the Ecosystem division, the newly formed Healthcare Analytics team is central to delivering on Truveta’s mission by empowering health system clinical and administrative leaders to measure, learn, and improve. We are building exemplary metrics, dashboards, and benchmarks that inspire adoption of Truveta by our member health systems. The Healthcare Analytics team is looking for a Healthcare Data Analyst who thrives at the intersection of EHR data expertise, rigorous analytics qualifications, and collaborative problem solving. You will play a critical role in creating high-quality analytic outputs that health systems can adopt and customize to improve care quality, population health, clinical operations, and financial sustainability, solving consequential problems in healthcare using an EHR database of ~120 million patients (and growing!), while positively impacting patient outcomes. This role is ideal for someone with hands-on experience working with EHR data, strong data wrangling skills, and a passion for turning data into meaningful insight that resonates with clinicians, health system executives, and operational leaders. As a Healthcare Data Analyst , you will have the opportunity to translate complex clinical and claims data into clear, defensible evidence that supports member initiatives in safety, quality, cost reduction, and growth. Responsibilities Develop iconic analytic outputs (studies, dashboards, benchmarks) that demonstrate Truveta’s unique value and inspire members to replicate, customize, and apply insights to address common, high-priority health system challenges. Wrangle large-scale healthcare datasets and build reproducible queries using SQL, R, and/or Python to scope analytic use cases, assess feasibility, and deliver studies and dashboards within agreed timelines, while developing subject matter expertise in Truveta’s proprietary coding language and analytics platform. Engage with clinical, quality, and operational leaders by delivering case studies, interactive demos, and analytic output that showcase Truveta’s differentiated capabilities and highlight how Truveta can impact healthcare’s mission and margin objectives. Collaborate closely with cross-functional teams to validate data quality, investigate issues, and provide feedback that informs Truveta’s product roadmap. Use AI thoughtfully and strategically to spark new ideas and tackle problems. Apply AI to speed feedback loops, test hypotheses, and deliver insights faster, while balancing judgment, creativity, and an awareness of its limitations. Required Skills Undergraduate or graduate (preferred) education in data analysis, clinical informatics, epidemiology, public health, or a related field. Experience working with large relational database consisting of millions of patients' records. Experience building dashboards, benchmarks, or metrics to achieve measurable improvement in health system operations, quality outcomes, or population health. 2+ years of experience wrangling and analyzing EHR data or other real-world data sources using SQL, R and Python. Knowledge of clinical terminologies such as ICD, SNOMED, LOINC, RxNorm, or NDC. A willingness to learn new coding languages including internal proprietary coding language to analyze data and build cohorts. Experience translating healthcare and operational concepts into analytic workflows. Strong communication skills to present insights and results to both technical and non-technical audiences. Ability to learn and adapt quickly in a dynamic start-up environment. Preferred Qualifications These qualifications are preferred but not required, please do not let them stop you from applying for this role. You will likely get the opportunity to learn how to do these more advanced analyses if you don’t already have experience with them. Experience working with unstructured clinical data, natural language processing outputs, or AI/ML tools Knowledge of distributed computing platforms (Spark) and associated data analysis languages (Spark SQL, PySpark, SparkR) Experience building cohort definitions, defining metrics, and interpreting analytic findings Why Truveta? Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. Join us as we build an amazing company together. We Offer: Interesting and meaningful work for every career stage Great benefits package Comprehensive benefits with strong medical, dental and vision insurance plans 401K plan Professional development & training opportunities for continuous learning Work/life autonomy via flexible work hours and flexible paid time off Generous parental leave Regular team activities (virtual and in-person) The base pay for this position is $105,000 to $130,000. The pay range reflects the minimum and maximum target. Pay is based on several factors including location and may vary depending on job-related knowledge, skills, and experience. Certain roles are eligible for additional compensation such as incentive pay and stock options. If you are based in California, we encourage you to read this important information for California residents linked here. Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements. Please note that all applicants must be authorized to work in the United States for any employer as we are unable to sponsor work visas or permits (e.g. F-1 OPT, H1-B) at this time. We appreciate your interest in the position and encourage you to explore future opportunities with us.