Referral Coordinator
Tucson Dermatology, Ltd.Tucson, AZ
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Full-time
Career level
Entry-level
Job Description
POSITION SUMMARY:
The Referral Coordinator is responsible for the coordination, processing, and scheduling of medical referrals and prior authorizations for a variety of dermatologic and surgical services. This role supports clinic providers by ensuring referrals are completed efficiently and accurately while adhering to third-party payer requirements. The Referral Coordinator also assists with answering phones, handling appointment reschedules and recalls, and providing front desk support as needed. The ideal candidate is highly organized, detail-oriented, self-motivated, and personable, with strong communication skills and the ability to manage a high volume of referrals across multiple providers and locations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Referral Coordination & Scheduling
Education & Experience:
The Referral Coordinator is responsible for the coordination, processing, and scheduling of medical referrals and prior authorizations for a variety of dermatologic and surgical services. This role supports clinic providers by ensuring referrals are completed efficiently and accurately while adhering to third-party payer requirements. The Referral Coordinator also assists with answering phones, handling appointment reschedules and recalls, and providing front desk support as needed. The ideal candidate is highly organized, detail-oriented, self-motivated, and personable, with strong communication skills and the ability to manage a high volume of referrals across multiple providers and locations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Referral Coordination & Scheduling
- Monitor referral requests throughout the day.
- Prepare and process all referral and prior authorization paperwork in a timely manner.
- Gather necessary patient and clinical information from the EMR or clinical team.
- Contact specialty clinics, insurance providers, and facilities to complete referral and pre-authorization requests.
- Utilize third-party payer/insurance portals and maintain detailed knowledge of insurance requirements for authorization approval.
- Call patients within 48 hours of the initial referral request to provide an update.
- Maintain and update electronic medical records (EMR) with all referral and authorization details.
- Answer incoming calls and assist with patient inquiries regarding referrals, appointments, and authorizations.
- Manage appointment reschedules and recalls, ensuring timely follow-up for patients.
- Ensure all communication with patients and external offices adheres to HIPAA regulations.
- Work closely with providers, medical assistants, schedulers, and front desk staff to coordinate patient care efficiently.
- Serve as backup for the front desk team, assisting with check-ins, check-outs, and administrative tasks when needed.
- Stay up to date on front desk policies and procedures to ensure seamless support when required.
- Perform additional administrative or clerical tasks as required to support Tucson Dermatology’s operations.
Education & Experience:
- High school diploma or equivalent (required)
- Minimum 1-2 years of experience in a medical office, dermatology practice, or healthcare setting.
- Previous experience with medical referrals, prior authorizations, and insurance verification is highly desirable.
- Familiarity with CPT and ICD-10 coding is preferred.
- Strong organizational and time management skills with a high level of accuracy.
- Excellent verbal and written communication skills.
- Ability to prioritize workload and handle multiple tasks efficiently.
- Self-motivated and able to work independently while collaborating with a team.
- Proficiency in electronic medical records (EMR) and scheduling systems.
- Strong knowledge of insurance portals, third-party payers, and authorization requirements.
- Personable and professional demeanor with a commitment to outstanding patient care.
Powered by JazzHR
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Referral Coordinator Jobs at Tucson Dermatology, Ltd.
What is the work location for this position at Tucson Dermatology, Ltd.?
This job at Tucson Dermatology, Ltd. is located in Tucson, AZ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Tucson Dermatology, Ltd.?
Employer has not shared pay details for this role.
What employment applies to this position at Tucson Dermatology, Ltd.?
Tucson Dermatology, Ltd. lists this role as a Full-time position.
What experience level is required for this role at Tucson Dermatology, Ltd.?
Tucson Dermatology, Ltd. is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at Tucson Dermatology, Ltd.?
You can apply for this role at Tucson Dermatology, Ltd. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.