Account Manager I - 1035
LightcastMoscow, ID
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development
Job Description
Account Managers are responsible for maintaining strong customer relationships, ensuring client needs are met, resolving issues, and collaborating with internal teams to deliver an exceptional customer experience. They drive account growth through renewals, upselling, and cross-selling while helping customers achieve their goals and maximize value from the company's solutions.
Major Responsibilities:
Build and maintain strong relationships with assigned customers through regular engagement and communication.
Manage customer inquiries, identify challenges, and provide effective solutions.
Drive account renewals, rate adjustments, cross-sells, and upsells by uncovering customer needs and recommending appropriate solutions.
Negotiate pricing, document opportunities, and close sales and renewal agreements.
Establish customer success goals, support onboarding, and monitor account health against defined targets.
Collaborate with internal teams to ensure customer satisfaction and successful outcomes.
Maintain high activity levels, manage multiple priorities, and adapt positively in a fast-paced environment.
Continuously learn and develop skills to create mutually beneficial outcomes for customers and the company.
Education And Experience:
2+ years of experience in account management, sales, customer success, or a related role.
Experience with sales prospecting, account management, and sales processes.
Strong communication and presentation development skills.
Proficiency with Google Workspace, Microsoft Excel, and PowerPoint.
Strong analytical and problem-solving abilities.
Excellent organizational skills and the ability to manage competing priorities effectively.
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities.
Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.
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FAQs About Account Manager I - 1035 Jobs at Lightcast
What is the work location for this position at Lightcast?
This job at Lightcast is located in Moscow, ID, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Lightcast?
Employer has not shared pay details for this role.
What employment applies to this position at Lightcast?
Lightcast lists this role as a Full-time position.
What experience level is required for this role at Lightcast?
Lightcast is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Lightcast for this role?
Lightcast offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Lightcast?
You can apply for this role at Lightcast either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.