BCT Partners – Senior Project Manager & Epic Beaker Subject Matter Expert

• Provide oversight of client-facing projects, including statements of work, project plans, schedules, budgets, and expenditures.
• Organize, attend, and participate in stakeholder meetings with client leadership.
• Ensure projects adhere to frameworks and maintain appropriate documentation; undertake additional project tasks as required.
• Ensure compliance with CLIA, CAP, and Epic best practices.
• Oversee go-live planning, training coordination, escalation processes, and post-live support.
• Collaborate with IT, clinical labs, pathology, compliance, and Epic-certified build teams to define requirements and workflows.
• Complete monthly reports, manage invoicing and billing with accounting staff, and handle purchasing or other administrative tasks.
• Conduct monthly project reviews covering progress, risks, issues, and financial status.
• Engage stakeholders to keep focus on project goals and outcomes.
• Manage client relationships and serve as point of contact for contractual issues.

• Ensure team members understand duties, expectations, and deadlines.
• Monitor productivity and work quality; provide constructive feedback and coaching.
• Build and model a collaborative culture, inspiring a shared vision and supporting growth.
• Address and resolve complaints; escalate issues to leadership or HR as appropriate.
• Participate in hiring, training, and performance evaluation processes.
• Ensure adherence to legal, client, and organizational policies and procedures.

• Bachelor’s degree in Healthcare Administration, Laboratory Science, Information Technology, or a related field is ideal; comparable knowledge and skills building through professional experience may be an acceptable alternative to a degree.
• Master’s degree in Business Administration, Healthcare, or Technology-related discipline preferred.

• Minimum 7+ years of healthcare IT project management experience, with direct involvement in Epic Beaker migrations or deployments.
• Proven success managing large-scale IT projects through the full project lifecycle.
• Experience working in multi-stakeholder environments with clinicians, IT staff, compliance teams, and vendors.

• Proficiency in project management tools such as MS Project, Smartsheet, and Jira.
• Familiarity with Epic Beaker implementation tools (Foundation System, Model System). 
• Strong understanding of Epic Beaker workflows (Clinical Pathology and/or Anatomic Pathology) and laboratory operations. 
• Strong understanding of laboratory or clinical workflows and operations.
• Familiarity with healthcare IT implementation methodologies and standards.
• Well versed in the Waterfall project management methodology.
• Strong organizational, analytical, and problem-solving skills.
• Demonstrated leadership and supervisory skills, including coaching and team development.
• Ability to adapt quickly in dynamic environments and manage competing priorities.
• PMP (or equivalent PMI certification) strongly preferred.

• Exceptional written and spoken communication, with the ability to engage various audiences of both technical and non-technical stakeholders.
• Able to communicate, collaborate and interact with colleagues in a remote work environment; must participate in virtual meetings, appear on camera as needed, and contribute to meeting content as required.

• Closed Loop Critical Result Communications – Implement an Epic Beaker Lab solution that automates the notification of critical results from laboratory staff to clinical staff (physicians, nursing).

• Specimen Source and Specimen Type Optimization – Overhaul Epic order tables for specimen sources/types to optimize and sustain lab services, requiring evaluation of all lab orders.

BEWARE OF FRAUDULENT JOB POSTINGS using BCT Partners' name & logo. Legitimate BCT communication will only come from bctpartners.com or recruiting+@applytojob.com emails, not free commercial services like Gmail or WhatsApp. BCT Partners will never request payment-related details or advancement of money during the application process. All open BCT jobs are easily accessible via our website Careers page, which includes a link to our open jobs list and job application system. If in doubt about any position or potential offer, please follow up with our team: careers@bctpartners.com. If you receive suspicious emails from someone posing as BCT Partners that ask for payment or personal information, contact us immediately at careers@bctpartners.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

BCT PARTNERS IS AN EQUAL OPPORTUNITY EMPLOYER AND PROVIDES EQUAL OPPORTUNITY TO ALL PERSONS. No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes. BCT will recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, sex, military and/or veteran status, or disability in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. BCT Partners does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986. If you are interested in applying and require special assistance or accommodations due to a disability, please contact Human Resources at careers@bctpartners.com.

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