Client Services Host

If you're a cheerful, outgoing person who loves helping others and supporting a great team, you could be the next full-time Client Services Host at Floyd's 99 Barbershop! Our Gambrills, MD barbershop is looking for someone to keep workdays smooth and seamless.

GREAT PAY

We offer a competitive wage of $15.00/hour.

EXCELLENT BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. We'd love to have you if you're interested; apply today!

YOUR NEW ROLE AS OUR CLIENT SERVICES HOST

To appropriately meet our clients' needs, you need to be able to work weekends and evenings.

You keep our shop running smoothly and ensure we efficiently serve our customers. With an upbeat and professional attitude, you answer phone calls, schedule treatments, and respond to questions. You promote our extensive range of services and upsell treatments or products when possible. As clients inquire about services, you provide cost estimates and wait times before scheduling an appointment. You also help with general cleaning to keep our retail space looking great.

REQUIREMENTS

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

WHAT SETS US APART

We're more than just a place for a fresh cut-we're a community hub where style, creativity, and good vibes come together. Located at 1117 MD RT 3 N., just a stone's throw from the vibrant Waugh Chapel Towne Centre and only a short drive from the action-packed Crofton Park, our shop is the perfect place to work, grow, and make an impact. With a fun, laid-back atmosphere and a team that loves what they do, you'll find plenty of opportunities to unleash your creativity while connecting with great people. We offer a space where you can perfect your craft, build relationships, and enjoy coming to work every day. Ready to be part of a team that's as energetic as you are? Floyd's 99 Barbershop in Crofton is the spot for you!

Become a critical part of our barbershop and retail operations by filling out our initial application! We're excited to meet our new Client Services Host.