Customer Service Representative / Data Entry
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Job Description
Customer Service Representative / Data Entry – Job Description
Position Overview:We are seeking a motivated Customer Service Representative / Data Entry Clerk to join our remote team. This dual-role position combines customer interaction with administrative data management. You’ll assist customers, process requests, and ensure that all information is accurately recorded in our systems.
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat in a professional and friendly manner.
Enter, update, and maintain customer information in databases and CRM systems.
Process orders, forms, applications, and requests efficiently.
Identify and escalate priority issues to the appropriate departments.
Maintain accurate records and ensure data integrity.
Provide feedback to improve customer service processes.
Qualifications:
High school diploma or equivalent (Associate’s degree preferred).
Previous experience in customer service or data entry.
Strong computer and typing skills (Microsoft Excel, Word, CRM systems).
Excellent written and verbal communication abilities.
Detail-oriented, organized, and able to multitask.
Ability to work independently in a remote environment.
Benefits:
Fully remote, full-time or part-time options.
Competitive pay and performance bonuses.
Paid training and career development.
Supportive and collaborative work culture.
Job Type: Full-time / Part-time (Remote)
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.