Customer Success Manager

Accelerated AutomationMiddleton, ID

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Job Description

🚨 We’re Hiring: Customer Success Specialist 🚨

Accelerated Automation is growing, and we’re creating a brand-new Customer Success role on our team!

This is a full-time, remote position for someone who is highly organized, client-focused, comfortable with technology, and excited to help build something meaningful from the ground up.

This role is not a traditional SaaS customer success position, but we do now have software, technology tools, CRM workflows, automation services, and client-facing systems that require ongoing customer support. This person will help make sure our clients have a smooth onboarding experience, receive clear communication, get help troubleshooting basic tech questions, and are introduced to additional services when they are a good fit.

What you’ll help with:

✅ Client onboarding and scheduling✅ Customer follow-up and relationship management✅ Basic tech troubleshooting and support✅ Helping clients get more value from our services✅ Following up with past project customers✅ Identifying cross-sell and upsell opportunities✅ Supporting our internal team with organization, communication, and process improvement

Compensation:

💰 $48,000 base salary + commission

We are looking for someone who aligns with who we are as a company. Accelerated Automation is purpose-driven, rooted in Christ-centered values, and focused on serving people with integrity, humility, excellence, accountability, and genuine care.

We also have a fun, lighthearted, drama-free work environment. We work hard, laugh often, communicate directly, and expect people to act like adults. We do not do gossip, passive-aggressive communication, or unnecessary drama. We believe in honest conversations, grace, personal responsibility, and resolving conflict head-on with support from leadership when needed.

The right person for this role will be proactive, detail-oriented, tech-comfortable, strong in communication, and excited to help shape a new department as we continue to grow.

This is a fully remote position.

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FAQs About Customer Success Manager Jobs at Accelerated Automation

What is the work location for this position at Accelerated Automation?

This job at Accelerated Automation is located in Middleton, ID, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Accelerated Automation?

Employer has not shared pay details for this role.

What employment applies to this position at Accelerated Automation?

Accelerated Automation lists this role as a Full-time position.

What experience level is required for this role at Accelerated Automation?

Accelerated Automation is looking for a candidate with "Senior-level" experience level.

Does Accelerated Automation allow remote work for this role?

Yes, this position at Accelerated Automation supports remote work, giving candidates the flexibility to work outside the primary office location.

What is the process to apply for this position at Accelerated Automation?

You can apply for this role at Accelerated Automation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.