Field Operations Supervisor

Cross Creek Landscape Design & BuildCoeur D Alene, ID

$80,000 - $90,000 / year

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Remote

On-site

Compensation

$80,000-$90,000/year

Job Description

Field Operations Manager

(a.k.a. The Person Who Finally Gets Randy Off The Job Site)

Cross Creek Landscape — Coeur d’Alene, Idaho

Read This Part First (Don’t Skim)

We are not looking for a manager. We are looking for a field general. An A-player. The kind of person who shows up on day one, looks around, and quietly thinks “oh, I know exactly what’s wrong here — and exactly how to fix it.”

Cross Creek builds luxury landscapes in North Idaho — fire features, hardscape, water features, outdoor kitchens, the works. The kind of backyards people post on Instagram and their friends accuse them of buying off Pinterest. Our crews are good. Our standards are high. And the owner (Randy) is currently the bottleneck on every job site. He knows it. That’s why this listing exists.

We need someone who can walk onto our sites and run them better than he can. Someone who has done this before, at a real company, and is ready to do it again — this time at a place where the owner actually listens, the team actually loves each other, and the work actually matters.

If you are looking for a comfortable seat in a beige office with a foosball table you never use, this isn’t it. If you are looking for a company you can shape, a team you can lead, and an owner who genuinely wants you to push back when he’s wrong — keep reading. We’ll wait.

“Iron sharpeneth iron; so a man sharpeneth the countenance of his friend.” — Proverbs 27:17 (KJV)

What You’d Own (And It’s A Lot)

Everything that happens between the design being signed and the client shaking your hand at the final walkthrough. Which is to say: most of the chaos. Specifically:

Production schedule — who’s on what job, when, with what equipment, and which sub is allegedly showing up Tuesday but probably won’t.
Quality control — daily site visits across active jobs, catching things before clients catch them (and they will catch them).
Foreman leadership — directly developing Branden, John, and the leads coming up behind them. These are good men. Treat them like it.
Client-facing field communication — pre-construction kickoffs, mid-build walkthroughs, final handoffs, the occasional “why is there a trench in my lawn” phone call.
Subcontractor coordination — concrete, masonry, irrigation, electrical, fence. Herding cats, but the cats drive F-350s.
Equipment and logistics — making sure nothing on a job site is waiting on something the field team should have already handled. Nothing kills a margin like four guys standing around looking at their phones.

Within 90 days, when something goes sideways on a job, the foremen should be calling you, not Randy. That’s the goal. Randy would like to go to his daughter’s soccer games without his phone buzzing every six minutes.

What We’re Looking For:

Non-negotiable (we mean it)

8+ years running field operations at a design/build landscape company, custom home builder, or comparable construction operation. Not 8 years of “being in the industry.” Eight years of actually running it.
You’ve personally overseen at least $1M+ in annual construction volume — ideally more. You know what those numbers feel like when they’re going right and when they’re going sideways.
You’ve managed multiple crews and multiple subs simultaneously, on multiple active job sites, without losing your mind or your weekend.
You can read a landscape plan, walk a site, and immediately see the three things that are going to cause problems in two weeks.
You’ve held people accountable without breaking them. There’s a difference. We can tell.
You understand that on-time and on-budget mean nothing if the craft isn’t there.

What separates a candidate from a hire:

You’ve built or improved a production system somewhere — and you can describe what changed and why, without using the phrase “synergistic alignment”.
You actually like developing people, not just managing them. The crews you’ve led don’t just respect you — they’d follow you to your next job if you let them.
You’re the kind of person who, when the owner asks “what would you do?”, has an answer. A real one. Not “well, it depends”.
You’ve worked at a place where the standards slipped and you didn’t let yourself slip with them.

What we don’t care about:

Degrees. Don’t have one? Fine. Have three? Also fine. Have a horticulture certificate from a community college in 1997? Honestly that’s kind of cool.
Whether you’ve done luxury work specifically — if you’ve run high-end custom home builds, fine-finish carpentry crews, or commercial sitework with tight tolerances, your skills translate.
Where you live now. Coeur d’Alene is beautiful, the cost of living won’t make your spouse cry, and we’re paying to help the right person move.
Whether you’re an extrovert. Some of the best field generals are quiet people who happen to know exactly what they’re doing.

How You’d Get Paid (Real Numbers)

Base: $90,000/year, paid bi-weekly. Direct deposit, like a normal company.

Bonus, structured so you actually see the money:

$500 for every completed job that hits on-time, on-budget, AND passes the quality gate — paid the next payroll. No “well, we’ll figure it out at year-end” nonsense.
Annual true-up based on your qualifying-job rate: $5K at 85%, $8K at 90%, $12K at 95%+. The better you do, the better you do.
Total earning potential: $110K+ if you run things tight. Uncapped on the top end if you crush it. We are not in the business of clipping the wings of the people who make us money.

The quality gate exists on purpose. We will not pay you to hit a schedule by cutting corners. The work has to be right. If you’re the kind of person who quietly fixes a crooked joint nobody else would have noticed — you’re going to like it here.

Also included: company truck (not a beater), fuel card, phone, health benefits, PTO (2 weeks year one, 3 weeks year two+), paid holidays, paid continuing education (ICPI, NCMA, OSHA 30, whatever you need), relocation help up to $8K for the right out-of-area candidate.

About Cross Creek (The Honest Version)

We’re a team of around ten. We build beautiful landscapes for clients who care about craft (and a few who care about Instagram, but we love them anyway). We treat each other well. We pray before some meetings. We laugh at most of them. We’re a Christian-owned company, and we operate this business as a ministry — meaning, the people we hire matter as much to us as the work we produce.

You do not have to share Randy’s faith to work here. Plenty of people on the team don’t. What you do have to do is treat every person on this team with dignity, hold people to high standards without humiliating them, and be honest when it’s costly. If you’re the type who yells at crews or talks down to anyone you outrank — we are not the place for you. Move along.

“Whatsoever thy hand findeth to do, do it with thy might.” — Ecclesiastes 9:10 (KJV)

What This Job Will Probably Cost You

Some early mornings. Some hard conversations with people who’ve been here longer than you. The discomfort of taking over an operation that’s been run a certain way for a while. The first six months of figuring out how Randy actually wants things done versus what he says he wants done (these are not always the same; we’re working on it). Possibly a few pounds, because the office runs on Hillary’s baking and willpower is finite.

If that sounds like a deal-breaker, this isn’t the right seat. If it sounds like Tuesday, we should talk.

How to Apply:

Send us:

A resume or work history (formal or informal — we care about what you’ve actually run, not how pretty the document is. If it’s in Comic Sans we’ll judge you slightly, but only slightly.)
A short note — three or four paragraphs, not a novel — answering: What’s the hardest field operation you’ve ever turned around, and what did you actually change to do it?
Two references we can call. One should be a foreman or crew member who worked under you (we want to hear from someone you led, not just someone you reported to). The other can be whoever you want — your pastor, your last boss, the guy who sold you your truck. Up to you.

We will read every application. We will respond to every person who applies (it might take a week, but we’ll do it). If you make it past the first round, expect a phone call from Randy, a working site visit where you’ll actually walk a job with us, and a conversation with the foremen you’d be leading. We want this to be the right fit — for you and for us. A bad hire here costs both of us a year of our lives.

Looking forward to meeting you. Bring boots.

— Randy & the Cross Creek team

About Cross Creek Landscape Design & Build:

Cross Creek started with a promise made on a cold bathroom floor - a commitment to follow Jesus wherever He led, even when the path seemed impossible. What began as one man knocking on doors in Coeur d'Alene with nothing but faith and a borrowed trailer has grown into a $2.5 million luxury landscape design and build firm with offices in Coeur d'Alene, Idaho and Spokane, Washington, and plans to expand further.But growth was never the goal. Bringing heaven to earth was.We exist because Jesus Christ is the way, the truth, and the life. He rescued our founder from darkness and gave him a vision - not just for a business, but for a life surrendered to obedience. Every project we take on, every client we serve, every decision we make flows from that surrender. This isn't a company that happens to have Christian owners. This is a ministry that designs and builds outdoor living spaces.Today, we transform luxury landscapes along lakefronts and golf courses throughout North Idaho and Eastern Washington, creating places where families gather, memories form, and heaven touches earth. Our work includes custom hardscaping, outdoor kitchens, water features, and complete landscape installations.We're not the biggest firm. We're not trying to be. We're trying to be faithful - to Jesus, to our clients, to our team, and to the craft itself.That means excellence without compromise. Premium materials and craftsmanship. Designs that marry beauty with function. Installations that last generations. But it also means something deeper: treating every project as an act of worship, every client interaction as ministry, and every team member as family bought by the blood of Christ.Our field crews work four 10-hour days, Monday through Thursday, because we respect the physical demands of the work they do. Our office team works Monday through Friday, 9-5. Sundays are sacred. We believe you can build something exceptional without sacrificing everything else that matters.We're looking for people who see this work the way we do - not just as a job, but as a calling. People who take pride in their craft. Who show up with integrity. Who understand that putting their trust and hope in Jesus Christ means obeying Him in all things - including how we work, how we treat people, and how we build.If that resonates, we'd love to talk.Mission: To follow Jesus, and design some very cool stuff along the way.Purpose: Cross Creek Landscape exists to bring Heaven to Earth NOW.Vision: Build a community where everyone has a beautiful and safe place to call home.Our Values:Fervently love the Lord our God with all our heart, soul, mind and strengthLove our neighbors as ourselvesKeep the commandments of GodCarry each other's burdensWorship the Lord aloneProtect each other with prayerCommand the enemy to flee - he is not welcome herewhen you see a need -> Help. Period.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Field Operations Supervisor Jobs at Cross Creek Landscape Design & Build

What is the work location for this position at Cross Creek Landscape Design & Build?

This job at Cross Creek Landscape Design & Build is located in Coeur D Alene, ID, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Cross Creek Landscape Design & Build?

Candidates can expect a pay range of $80,000 and $90,000 per year.

What employment applies to this position at Cross Creek Landscape Design & Build?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Cross Creek Landscape Design & Build?

You can apply for this role at Cross Creek Landscape Design & Build either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.