Finance & Insurance Assistant

• Review and process customer credit applications for accuracy and compliance.
• Match customer credit profiles with lenders to maximize approval opportunities.
• Prepare complete contract packages, including loan agreements and compliance forms.
• Facilitate title, registration, and licensing documentation with state agencies.
• Clearly explain financing and protection options to customers.
• Maintain finance and sales documentation for audits and compliance.
• Monitor and update deal jackets and inventory records across dealership systems.
• Call in deals to lenders and follow up for approvals and funding.

• Prior automotive sales experience preferred — understanding the deal flow from start to finish.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• Integrity and professionalism when handling sensitive financial information.
• Willingness to learn F&I processes, lender programs, and compliance requirements.
• Proficiency in dealership software (VinSolutions,CDK, or similar) is a plus

Benefits

• 401(K) with company match
• Major medical (50% employee paid premium)
• Dental
• Vision
• Voluntary Benefits (Accident, Critical Illness, Disability, and more)
• Paid Time Off 
• Employee vehicle purchase discounts
• Career advancement

Hourly Rate: $17 - $22/hour

We are looking for qualified, quality people who are ready to start their career within our family.

To learn more about us visit: https://jointeamcastle.com/

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.