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Front Office Specialist Float - Check In Check Out Medical Office Multi Provider

Surgery PartnersTampa, FL

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Job Description

We're Hiring: Front/Back Office Specialist

Location: W Hillsborough Ave (Tampa)

Schedule: Full-Time, Monday-Friday (8:00-5:00 or 7:30-4:30)

Department: Patient Services

Are you the go-to person for keeping things running smoothly, multitasking like a pro, and bringing positive energy to every interaction? If so, we want YOU to join our growing team as a Front/Back Office Specialist!

At our high-performing, patient-centered practice, we're not just checking boxes - we're creating exceptional experiences for every patient who walks through our doors. This is more than a job - it's an opportunity to be part of a mission-driven team in a fast-paced, rewarding healthcare environment.

What You'll Do

  • Greet and check in patients with a warm, professional presence

  • Collect co-pays, scan insurance cards/IDs, and confirm patient details

  • Schedule appointments and procedures using the NextGen platform

  • Prepare daily deposits and end-of-day batch reports

  • Confirm next-day appointments and manage phone interactions with empathy and efficiency

  • Support patient check-out and assist with scheduling procedures

  • Help maintain an organized, welcoming, and spotless office environment

  • Train to support back office tasks - including rooming patients, taking vitals, and assisting the care team as needed

What You Bring

  • High School Diploma or GED

  • Strong computer skills (Microsoft Teams, professional email communication)

  • Excellent written and verbal communication

  • Compassionate, team-first attitude with the ability to multitask gracefully

Bonus Points For

  • Familiarity with NextGen EMR

  • Experience balancing end-of-day deposits

  • 1-2 years of healthcare office experience

  • Knowledge of medical terminology and basic clinic procedures

What We Offer

  • Comprehensive health, dental, and vision insurance

  • Health Savings Account with employer contribution

  • Company-paid life insurance

  • Generous Paid Time Off (PTO)

  • 401(k) with company match

  • A supportive team and a workplace culture that values YOU

About Us

We are an interventional pain management clinic dedicated to helping patients reclaim their quality of life through cutting-edge, minimally invasive treatments. We pride ourselves on professionalism, innovation, and the positive difference we make in the lives of our patients every day.

Our Commitment to Diversity & Inclusion

We are proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees - regardless of race, ethnicity, gender, age, ability, religion, or background.

Ready to Apply?

If you're ready to join a workplace where your contribution makes a real difference every day, we'd love to hear from you! Apply now and help us raise the bar in patient care.

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