Guest Services - The Coeur d'Alene Resort Golf Course

Being Part of the Team

We strive to selflessly serve our guests with exceptional quality and outstanding value. Relationships are at the heart of how we respectfully and innovatively serve our guests, with a goal to create an experience like no other. It began with a flash of inspiration – Duane Hagadone walking his dog, gazing out across Lake Coeur d'Alene at a tugboat slowly towing a raft of logs. At that moment, the vision of a golf hole unlike any other came to light. In 1991, the first golf ball was struck onto the world's only movable floating island green. The Coeur d'Alene Resort Golf course now serves 25,000+ guests a summer, with Mr. Hagadone's vision of an experience unlike any other, lived out through the work of our incredible team.

How You'll Contribute

The Guest Service team at the Coeur d'Alene Resort Golf Course is responsible for delivering exceptional service to all guests and visitors. This role involves greeting guests and answering questions, setting up for tournaments and events, and assisting with the day-to-day operations of the golf course. 

We're looking for people who are friendly and enjoy interacting with anyone and everyone, and those who like to work as part of a greater team to create an unmatched experience for guests visiting our resort and golf course.   

Key Responsibilities:

• Greet guests in a friendly and professional manner
• Provide guests with information about the course, amenities, rules, and policies 
• Assist with loading and unloading golf bags 
• Set-up and execute golf events
• Help resolve any problems in a courteous and professional manner 
• Work closely with other Guest Service team members and other golf course teams on daily operations, tournaments, events, and groups. 
• Lead and coordinate with team members from all departments to ensure a smooth and efficient guest arrival and departure process. 

Skills:

• Strong interpersonal and communication skills
• Ability to interact positively with guests and teammates
• Problem solving and conflict resolution  
• Organization and attention to detail 
• Able to multitask and work independently in a fast-paced environment 

Requirements: 

• Available to work through the end of the season
• Must be at least 16 years of age 
• Reliable form of transportation
• Must work weekends/afternoons/holidays 
• Physical stamina to stand, walk, and lift golf bags for extended periods 
• Able to work outside in extreme/changing weather conditions 
• Knowledge of golf is helpful but not mandatory  
• Able to physically stand, bend, squat, and lift up to 50 pounds 

Job Types: Part-time, Seasonal (April-October)

Pay: From $16.00 per hour, opportunity for gratuity