House Attendant/Housekeeper

The Tidewater Inn is seeking a House Attendant/Housekeeper. This position is responsible for maintaining cleanliness of guests’ rooms under the supervision of the Housekeeping Supervisor.  This is a variable non-exempted hourly position to include days, nights, weekends and holidays. For more information on this position, contact Chuck Vogel at cvogel@tidewaterinn.com       

Responsibilities

• Answer immediately to request from guests, as well as from other departments.
• Load cart with supplies such as linens, terry, and cleaners and move it to the required area.
• Enter guest rooms by adhering to proper procedures.
• Clean room to standards set by Supervisor/Hotel.
• Replace used amenities in guest rooms – unless otherwise specified.
• Provide clean linens and towels in exchange for dirty ones.
• Hang or fold towels, make beds and ensure bathrooms are exceptionally clean.
• Take away room service dishes, dirty linen and trash.
• Perform check on all room appliances to ensure they are in good working condition.
• Adjust furniture, desk items and appliances when necessary.
• Dust furnishings and wipe down walls as well as remove marks from them, if possible.
• Carry out floor care duties in hallway and guest rooms, vacuum carpets.
• Adhere to all safety, security and company procedures and policies.
• Keep uniform clean and make sure to appear professional at all times.
• Keep proprietary information confidential.
• Ensure company standards are followed in welcoming and acknowledging guests.
• Provide immediate report of any safety hazards, injuries, maintenance problem or accident to the supervisor.
• Anticipate service needs of guests and provide them even before called upon to do so.
• Provide assistance to guests with special needs.
• Genuinely appreciate and thank guests for their visits.
• Apply professional language in communicating with guests and other people.
• Provide support to co-workers to achieve common goals.
• Maintain quality standards and expectations.
• Other duties as assigned.

Requirement

• Communication Proficiency.
• Flexibility.
• Teamwork Orientation.
• Organization.
• Ability to multi-task.
• Be able to lift up to 25 pounds.

Compensation

• Starting at $17.00 an hour.

Benefits

• Employee discount
• Employee meals.
• Employee events.
• 401k and Roth.
• 401k match (up to 3%) after 1 year
• MD Sick Leave.
• Medical, dental, vision, 6 paid holidays, PTO - after 1 year for eligible full-time employees averaging 30hrs or more a week