HR Business Partner

About Us 

About the role 

As an HR Business Partner, you will support the Senior Manager, HR Business Partner, in driving HR initiatives across our Quick Service Restaurant (QSR) operations. This role is focused on partnering with both salaried leadership and supporting hourly team members to ensure effective HR management, compliance, and employee engagement. You will assist in implementing HR strategies, managing employee relations, and contributing to talent development, with a strong focus on supporting operational efficiency and a positive work environment. 

Responsibilities: 

Operational HR Support: 

• Provide day-to-day HR support to restaurant managers and team members, addressing HR-related queries and concerns. 

• Assist in resolving employee relations issues, ensuring a fair and consistent application of policies and procedures. 

• Partner with the Senior Manager to address HR challenges unique to the QSR industry, focusing on both salaried and hourly workforce dynamics. 

Talent Acquisition & Development: 

• Collaborate with the recruitment team to support the hiring process, particularly for hourly positions, ensuring a smooth onboarding experience. 

• Assist in the implementation of leadership development programs, succession planning, and career path initiatives for employees. 

• Contribute to efforts to retain top talent by supporting employee development and engagement strategies. 

Employee Relations & Engagement: 

• Promote a positive work culture by supporting initiatives that drive high employee morale and engagement across diverse teams. 

• Serve as a point of contact for employees, providing guidance on HR policies and fostering open communication. 

• Support the Senior Manager in developing programs that align with the company’s core values and drive employee satisfaction. 

HR Operations & Compliance: 

• Ensure HR practices within the assigned region comply with federal, state, and local regulations, as well as company policies. 

• Assist in the administration of HR operations, including compensation, benefits, and performance management processes. 

• Stay updated on relevant laws and regulations, and support compliance efforts as the company expands into new locations. 

Support for Strategic HR Initiatives: 

• Partner with the Senior Manager to support the design and implementation of HR strategies that align with business objectives. 

• Contribute to change management initiatives, helping teams adapt to organizational changes and new HR processes. 

• Assist in identifying opportunities to streamline HR practices and improve operational efficiency within the QSR environment. 

The experience you have    

• Bachelor’s degree in human resources, Business Administration, or a related field  

• 5+ years of progressive HR experience, with at least 3 years in a HRBP role, preferably within the QSR, food and beverage, hospitality, or retail industry  

• Strong understanding of HR practices, employment laws, and regulatory requirements relevant to the QSR industry  

• Excellent interpersonal and communication skills, with the ability to influence and collaborate at all levels of the organization  

• Ability to thrive in a fast-paced, dynamic environment with a high degree of ambiguity and change  

Salary: $128,000 - $135,000 per year.

Multi-Location Role, Travel Required  

Wonder Group uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you.

#LI-Hybrid