Human Resource Business Partner

Job Description:

The Human Resources Business Partner serves as a strategic advisor to business unit leaders to drive and deliver value added services that align with HR initiative and support organizational goals.

This role partners closely with leadership to deliver data-driven, people-focused solutions in areas such as talent strategy, organizational effectiveness, employee engagement, performance management, and change leadership. The Human Resources Business Partner also acts as a coach to managers and a mentor to HR team members.

Essential Duties & Responsibilities:

Strategic HR Leadership

• Work with leadership to understand business priorities and translate them into HR strategies and talent plans.

• Provide proactive consultation on organizational design, workforce planning, succession management, and capability building.

• Lead assigned talent review processes, ensuring robust succession pipelines and development plans for key roles.

• Provide strategic guidance during compensation cycles, including merit, promotions, and market adjustments.

• Lead or support change initiatives, ensuring communication, alignment, and adoption across the organization.

• Coach leaders through organizational transitions and help teams navigate through change effectively.

Talent Management & Development

• Works closely with assigned business units to oversee regional talent acquisition and onboarding functions.

• Partner with Training & Development to identify skill gaps and create growth opportunities.

• Support leadership development initiatives, coaching managers on performance, feedback, and team effectiveness.

• Guide the annual performance management process, ensuring consistency and leader capability.

• Provides day-to-day performance management guidance to management (e.g., coaching, counseling, career development, corrective action).

Employee Relations & Engagement

• Manages and resolves employee relations issues; conducts effective, thorough, and objective investigations assigned.

• Serve as a trusted partner for employee relations cases; ensure fair, consistent, and compliant resolutions.

• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

• Analyze engagement survey data and partner with leaders to design and execute action plans.

Compliance & Risk Management

• Ensure compliance with employment laws, regulations, and internal policies.

• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.

• Partners with the legal department as needed or required.

• Must comply with current applicable laws, regulations, and bank policies and procedures. Comply with all safety policies, practices and procedures.

• Report all unsafe activities to supervisor and/or Human Resources.

Collaboration & Process Improvement

• Partner with HR teams such as Talent Acquisition, Benefits, and HR Operations to deliver seamless HR services.

• Identify opportunities for process improvements and contribute to HR functional excellence.

• Oversees and completes all projects and other duties as assigned.

• Participates in proactive team efforts to achieve departmental and company goals.

Knowledge & Skills:

• Minimum of eight years of experience in resolving complex employee relations issues.

• Demonstrated ability in the following human resource disciplines, compensation practices, organizational diagnosis, talent acquisition, employee relations, diversity, performance management, and federal and state respective employment laws.

Education:

• Bachelor's degree in related field preferred

• Human Resource credentialing preferred but not required

Skills:

• Excellent verbal and written communication skills

• Excellent interpersonal and customer service skills.

• Excellent organizational skills and attention to detail.

• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.

• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.

• Excellent time management skills with a proven ability to meet deadlines.

• Strong analytical and problem-solving skills.

• Proficient with Microsoft Office Suite or related software.

Physical Requirement:

Performs primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management.

Regular in-office attendance required.

Mental and/or Emotional Requirements:

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

CapFed is an equal opportunity employer.