IHT Service Desk Specialist I
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Remote
On-site
Compensation
$25-$25/hour
Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client refers to several distinct entities, most notably the not-for-profit system in Idaho/Eastern Oregon, and the Texas-based system affiliated with Common Spirit Health.
Job Title:IHT Service Desk Specialist I
Location: Boise, ID, 83712
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Hybrid (onsite 1 day per week)
Job Description:
Provides technical support and troubleshooting assistance to end users via phone, email, and chat. Documents issues and escalates complex problems to appropriate technical teams.
Tasks and Responsibilities:
- Provide IT Service desk phone coverage
- Deliver customer service and technical assistance to end users
- Provide first level troubleshooting and support of all end user desktops, handhelds
- Support Microsoft office, Adobe, and in-house application systems
- Escalate / Route Service Desk requests to other technical teams as appropriate
Preferred Experience Levels:
- 1+ year working on a help desk supporting users in a large business environment including desktop PC / network clients, network printing
- Knowledge of Windows 10/VDI/MS O365/Mobile Devices/Line of Business Apps.
- Knowledge of Active Directory Tools, group policy, etc.
- Strong Customer Service Skills
- Prefer individuals with work experience in large financial, health care, or tech institutions
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About IHT Service Desk Specialist I Jobs at TekWissen LLC
What is the work location for this position at TekWissen LLC?
This job at TekWissen LLC is located in Boise, ID, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at TekWissen LLC?
Candidates can expect a pay range of $25–$25 per hour for this role.
What employment applies to this position at TekWissen LLC?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at TekWissen LLC?
You can apply for this role at TekWissen LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.