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Information Technology Business Partner - Revenue Growth And Lending

PSECUHarrisburg, PA

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Job Description

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...

The Information Technology Business Partner (ITBP) serves as the senior technology leader and strategic advisor to a designated line of business, aligning enterprise technology capabilities with business goals. While this role reports directly to the Chief Information Officer (CIO) and is part of the enterprise IT leadership team, it is designed to work in close partnership with business unit leadership. Performance management is led by the CIO, with meaningful input from business unit leaders to ensure the ITBP's priorities and outcomes are closely aligned with the needs and goals of the business.

The ITBP is deeply embedded within the business unit and serves as its dedicated technology leader and advocate. The ITBP operates with a high degree of autonomy and accountability to the business unit, ensuring that technology strategies, solutions, and services are tailored to its unique needs. The IT BP is fully engaged in day-to-day strategic planning, decision-making, and execution within the business unit, while also upholding enterprise-wide standards, governance, and innovation priorities.

The ITBP is responsible for driving digital strategy, innovation, and operational excellence within the business unit. This includes identifying opportunities for technology-enabled growth, ensuring alignment with enterprise architecture and IT standards, and championing initiatives that enhance member value, efficiency, and competitive advantage. The role requires a high level of influence, strategic thinking, and cross-functional collaboration to deliver impactful outcomes.

Key responsibilities include oversight of technology functions that include operations, data analytics, security, and risk management within the business unit, while ensuring alignment with enterprise architecture standards. The ITBP leads business relationship management, organizes and maintains the technology roadmap, and aligns initiatives with strategic goals and budgets. They oversee the work of Customer Success Managers (CSMs), providing strategic oversight, supporting vendor and change management, and serving as an escalation point.

The ITBP also plays a critical role in governance (ie SDLC, data, analytics) and resource management, collaborating across ITBPs to solidify requirements and ensure optimal technology delivery.

Schedule: Monday- Friday, 8:00am- 4:00pm. This position will be a hybrid model both in person and remote with minimum of onsite expectation of 60% or as needed.

In this position, you will

  • Serve as the primary technology advisor and strategic partner to the assigned business unit.
  • Collaborate with business leadership to define and prioritize technology initiatives that support business goals.
  • Translate business strategies into actionable technology roadmaps and advocate for business needs within the enterprise IT organization.
  • Ensure alignment of IT services, applications, and infrastructure with business unit objectives and compliance requirements.
  • Drive innovation and continuous improvement through the adoption of emerging technologies and digital solutions.
  • Monitor and report on the performance and value of technology initiatives within the business unit.
  • Support the development of business cases for technology investments and ensure delivery of expected outcomes.
  • Foster strong relationships with internal stakeholders and external partners to support strategic initiatives.
  • Represent the business unit in enterprise IT governance, planning, and prioritization processes.
  • Other duties as assigned.

Qualifications:

Bachelors: Business Administration/Management, Bachelors: Computer and Information Science, Bachelors: Computer Engineering, Bachelors: Management Information Systems, Bachelors (Required)

7-10 years relevant experience, including time as a Technology leader or support partner. | RequiredAny equivalent combination of experience and education. | Required

ITIL v3 Foundation Certification- ITIL Foundation, Project Management Professional (PMP) - Project Management Institute (PMI)

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