Lead UX Researcher - Contractor
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Overview
Job Description
Greetings, future Senior UX Designer:
Embark on an exciting journey into the realm of user experience design with 3Pillar! We extend an invitation for you to join our team and gear up for a thrilling adventure. At 3Pillar, our focus is on crafting cutting-edge technologies that revolutionize industries. Do you want to craft an elegant, intuitive product design that delights users while achieving our clients' business outcomes? 3Pillar is looking for a Senior UX Designer to join our growing UX Team. This person will be a key member of our global team, working directly with our US clients on mission-critical engagements.
The Senior UX Designer is responsible for ensuring that the design effort aligns with our client's business objectives. In particular, this includes working closely with the 3Pillar engagement team and clients to create outstanding designs that delight the end users.The Senior UX Designer will work closely and partner with global delivery teams (Product Management, Engineering, and Program Management) to consult with clients on business challenges; deliver best-of-breed products using Agile practices; and drive growth.
Able to work independently on engagements (i.e., without a 3Pillar UX Lead)
Guide work of 1-2 3Pillar UX designers (on larger engagements)
Lead UX rituals/meetings (if there's no UX Lead)
Participate in engagement agile rituals
Ensure the UX team understands the product vision, mission, goals, values, and user type(s)
Explain changes in scope, reprioritizations, implications to junior team members
Present and explain design decisions and recommendations to 3Pillar team and client stakeholders
Set up and manage engagement tools (Figma, FigJam, etc)
Forge strong partnership with PDM, PM, and Engineering
Identify risks and escalate appropriately
Possess strong skills in interaction and visual design
Establish tools and processes for the UX team on the engagement
Mentor more junior team members
Help prepare workshops
Help craft client presentations
Help create a collaborative team culture
Participate in technical UX interviews with prospective hires
Participate in developing internal training and practices
Help lead internal training sessions
Publish UX content via LinkedIn, Medium, or other channels approximately 4x per year
Communicate plans, priorities, and status to the client, team members, and internal management as appropriate.
Maintain a high awareness of industry issues and trends and emerging technologies such as AI, with a view to incorporating these in future projects and staying ahead of the market.
At least 5 years of experience in a client-facing UX position
At least 3 years of consulting experience
Expertise working with complex digital products, business logic, process, and a variety of clients
Experience in organizational leadership, including experience working with and influencing teams and executive leads
A strong track record of problem solving and a "roll up your sleeves" mentality
Entrepreneurial spirit with the ability to see the bigger picture among the details
Experience working with global teams
Highly culturally aware
Experience in facilitating workshops
Relationship builder. Highly empathetic and collaborative, able to work across mid to senior-level stakeholders to drive decisions.
Strong communication skills, including ability to explain, persuade, and take a large amount of information and distill it into a clear, concise message.
Practical knowledge and experience in Agile practices and Lean methodologies to build best-of-breed products
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Submit 10x as many applications with less effort than one manual application.
