Maintenance Technician (Ben & Jerry's)

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world's biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We're curious and ready for what's next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Maintenance Technician

Location - Waterbury, VT

Base Pay rate: $29.43/hour plus differentials

Schedule: Sunday through Tuesday 6:30PM - 7:00AM + every other Saturday (6:30PM - 7:00AM)

Weekly Pay Periods

Benefit Overview:

• These are direct hires, full time position with a full benefits package (*Medical, Dental, Vision, 401K, Profit sharing, Tuition/Fitness reimbursement, Paid leaves, Qrtly Bonus payouts, etc.)

• FREE pints of ice cream daily / Vermont Attractions Discounts / Patagonia & PrAna Partnership discounts

• Uniforms and PPE provided by the company

• Career Advancement Opportunities

Background & Purpose of the Job:

Ben & Jerry's produces super premium ice cream known for its high quality and unique add-ins ranging from large chunks of bakery items, chocolate, nuts, sauces and candy pieces, all with their own quirky memorable names. We make the best possible ice cream in the nicest way possible and deliver a taste bud-boggling odyssey great enough to take you all the way to the state of euphoria.

Who You Are & What You'll Do

As a Maintenance Technician at our industrial facility, you will be responsible for maintaining, monitoring, and repairing facilities, utilities, and manufacturing equipment to ensure their safe and reliable operation.

• Support PM Pillar activities and UMS-identified projects aimed at enhancing the efficiency of our manufacturing lines.

• Collaborate with the PM coordinator, identifying and executing projects to improve line efficiencies using the UMS model.

• Participate in programs that support overall factory requirements

• Plan, perform, and/or oversee preventive maintenance on facilities, utilities, and manufacturing equipment.

• Plan and perform routine system evaluations of mechanical equipment, identifying performance trends or issues and recommending courses of action.

• Resolve equipment malfunctions by evaluating performance breakdowns, identifying the root cause, and taking corrective action within the UMS methodology.

• Design and fabricate changes to equipment to enhance process performance.

• Interpret and ensure compliance with building codes and regulations on projects.

• Participate on evaluation teams comprised of R&D personnel, contractors, and vendors to introduce new processes and/or equipment.

• Draft procedures and manuals for preventive maintenance of process systems and equipment.

• Ensure compliance with GMPs and safety policies while planning and completing projects.

• Develop and conduct training modules. Ensure that required safety practices are being followed at all times by contractors performing work.

• Work in partnership with the UMS team and PM coordinator to deliver improvements to line efficiency. • Continue upskilling maintenance technicians in the UMS methodology and support the

In addition, there will be exposure to allergens, including but not limited to dairy, eggs, tree nuts, coconut, peanuts, wheat (gluten), soybean and cinnamon.

What You'll Need To Succeed

• Must have a high school diploma or equivalent.

• Strong mechanical troubleshooting skills required.

• Knowledge of UMS methods and use of UMS tools.

• Ability to complete EWOs to root cause.

• Knowledge of the Kaizen process.

• Advanced project management skills sufficient to effectively work cross-functionally with other departments to adhere to timelines.

• Experience working in a maintenance shop, using power tools, bench tools, and other various machinery.

• Willingness to work on the manufacturing floor and be exposed to mechanical operations and cleaning/caustic solutions.

• Required to occasionally lift 50 lbs.

Employment is subject to verification of pre-screening, which may include drug screening and background check.

• Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

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Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You'll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you're excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

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