Patient Access Supervisor
Crescent Community Health CenterDubuque, IA
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development
Job Description
Job Purpose:
- The Patient Access Supervisor at Crescent Community Health Center is responsible for overseeing and enhancing the patient access and registration processes to ensure a seamless and positive experience for all patients. This role involves managing the front-end operations of the revenue cycle, supervising staff, and ensuring compliance with healthcare regulations and standards.
Key Responsibilities:
- Supervise and coordinate daily operations of patient access, registration, and scheduling to ensure efficient and effective service delivery.
- Monitor and enhance patient experience by implementing customer service standards and resolving any issues or complaints promptly.
- Train, mentor, and evaluate staff performance, fostering a team-oriented environment to achieve departmental goals.
- Collaborate with healthcare providers and administrative staff to streamline processes and improve patient flow and satisfaction.
- Oversee and ensure the accuracy of data capture for billing, quality, and UDS reporting, maintaining compliance with HIPAA and other regulatory requirements.
- Utilize electronic health record and practice management systems, such as Epic/OCHIN, to manage patient information and workflows effectively.
- Develop and implement strategies to improve patient access and reduce wait times, enhancing overall patient satisfaction.
- Support the implementation of patient portal workflows, such as MyChart, to facilitate patient engagement and communication.
- Analyze and report on key performance indicators to identify areas for improvement and implement corrective actions as needed.
- Stay informed about healthcare industry trends and best practices to ensure the center remains competitive and compliant with regulations.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Patient Access Supervisor Jobs at Crescent Community Health Center
What is the work location for this position at Crescent Community Health Center?
This job at Crescent Community Health Center is located in Dubuque, IA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Crescent Community Health Center?
Employer has not shared pay details for this role.
What employment applies to this position at Crescent Community Health Center?
Crescent Community Health Center lists this role as a Full-time position.
What experience level is required for this role at Crescent Community Health Center?
Crescent Community Health Center is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Crescent Community Health Center for this role?
Crescent Community Health Center offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Crescent Community Health Center?
You can apply for this role at Crescent Community Health Center either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.