Pet Resource Specialist

Maui Humane SocietyWailuku, HI

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Overview

Remote

On-site

Job Description

Maui Humane Society is an open-admissions animal shelter for cats, dogs, rabbits, guinea pigs, turtles, and other animals. We provide veterinary and routine care and help surrendered animals find a new home. We also provide humane law enforcement services, education and outreach, programs to retain pets in their families, and low-cost spay and neuter surgeries. Our team is resilient, compassionate to animals, creative problem-solvers, and dedicated to do what it takes to get the job done.

We're excited to welcome you as our next Pet Resources Specialist. In this role you will be the primary point of contact for all walk-ins, support all shelter inquiries, and provide a range of services to the community. You will need to exhibit strong customer service skills without judgement and will be leading difficult conversations with highly emotional people daily.

What you'll be doing (with a team and training):

Providing a positive community experience in all transactions
Processing data and payments in our shelter software
Intaking animals being surrendered - including for euthanasia
High volume surgery scheduling and intake
Preparing animals for cremation

To be successful in this role you'll need to have (minimum qualifications):

Strong customer service communication skills - externally and internally
High comfort in interacting with animals
Ability to use multiple computer programs efficiently

We'd love it if you already had (desired qualifications):

Experience in animal welfare
Experience with shelter software (PetPoint preferred)
Animal handling experience especially in a professional setting (boarding, grooming, vet)
Medical office experience
Social services experience

What you can expect from us:

Regular supportive feedback
Career growth
Training in animal welfare
A comprehensive compensation package including:
- Medical benefits at no cost to you
- Dental & Vision benefits at low cost
- FSA
- 401K with match
- Student loan forgiveness eligibility
- Performance pay raises

Maui Humane Society does perform a background check on all applicants receiving an offer.

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FAQs About Pet Resource Specialist Jobs at Maui Humane Society

What is the work location for this position at Maui Humane Society?

This job at Maui Humane Society is located in Wailuku, HI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Maui Humane Society?

Employer has not shared pay details for this role.

What employment applies to this position at Maui Humane Society?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Maui Humane Society?

You can apply for this role at Maui Humane Society either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.