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Post Closing Support Specialist (Entry level - Admin)

SFMC Home LendingPlano, TX

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Job Description

The Loan Delivery Specialist reviews funded files and ships/uploads them to the investor to which they’ve been designated for purchase. If any suspense items are issued on a file after its receipt by the investor, the Loan Delivery Specialist obtains and satisfies those requirements. 

Duties include:

·        Reviews funded loans as assigned and ships to designated investor within designated timeframe

·        Audits each assigned loan using the checklist from the loan origination system

·        Notifies the Closing Team, Title Company or appropriate team member to obtain corrections for any documents not completed or signed/dated correctly

·        Uploads the documents package once the audit is complete

·        Contacts the appropriate source to resolve loans conditioned/suspended by an investor within the designated timeframe

·        Makes all entries and updates as appropriate within the loan origination system

Requirements

Education and/or Work Experience Requirements:

·        1-3 years of applicable working experience; mortgage experience is a plus

·        High School Diploma required; Bachelor’s degree is a plus

Skills:

·        Good communication skills

·        Aptitude for self-development and learning

·        Proficient with MS Office

·        Proficient with MS Excel spreadsheet creation and reporting

·        Strong planning and organization skills

·        Attention to detail

·        Ability to multitask and manage multiple priorities

·        Ability to complete a high volume of tasks with minimal supervision

·        Ability to monitor and follow up on assigned responsibilities

·        Appropriate sense of urgency

·        High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources

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Submit 10x as many applications with less effort than one manual application.

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