Program Manager

Program Manager- Athenahealth

As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an dynamic and experienced Program Manager- Athenahealth to oversee the development and use of the electronic medical records system, Athena.

Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference.

Why join OIW?

• Competitive pay
• Generous PTO program
• Clinic schedule - no work on evenings/weekends
• Medical, Dental, Vision, and Life Insurance
• 401(k) with company match
• Employee Assistance Program (EAP)
• Employee discount program

Responsibilities:

• Process owner of electronic medical records system education program resource. Tracks the progress of individuals and programs to ensure professional, rotational competency, and/or accreditation standards and requirements are met. Provides information, support, and problem-solving on a wide range of medical education training and program issues.
• Payment processing resource Subject matter expert. . Tracks successful payment processes and intervenes and reeducates on failed payment requests.
• Creates and maintains educational materials for departmental education on the program.
• Manages the development of program materials including communication materials, educational materials, and reports.
• Collaborates with program team to develop, implement, and maintain comprehensive databases and files related to the program.
• Steward of program outreach activities including acting as a liaison with departments and institutional leaders.
• Analyzes and reports program data and progress to program stakeholders.
• Participate in appropriate committees relevant to the advancement of the program and the profession.
• Interact with executive leadership to communicate progress, results, risks, and mitigation strategies.

Position Requirements:

• Bachelor's Degree or an additional 2 years' experience in Athena Healthcare.

• 3+ years' experience with Athena Healthcare in the following areas:

• Training

• Customer Support

• Workflow management

• Certification in Athenahealth preferred

• Demonstrated ability to prioritize, solve, delegate, and lead projects to on-time completion

• Personal characteristics of reliability, equanimity, initiative, flexibility, and ability to innovate

• Excellent critical thinking and data analysis skills

• History of progressive professional development

• High proficiency with Microsoft Office Suite or related software

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person