Promotional Customer Service Representative – Entry Level
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Job Description
We’re hiring Promotional Customer Service Representatives to support live events, grassroots outreach, and face-to-face marketing campaigns for mission-driven organizations. If you’re looking to grow professionally while making a positive community impact, this is the perfect opportunity.
What You’ll Do
As a Promotional Customer Service Representative, you’ll be the public face of nonprofit and ethical brand campaigns. You’ll engage with community members, share campaign messages, distribute promotional materials, and create memorable experiences at live events.
Key Responsibilities:
Represent nonprofit and ethical brand campaigns at live events, activations, and community outreach programs.
Provide accurate information and answer questions about campaigns, services, and community initiatives.
Assist with event setup, logistics, registration, and distribution of promotional materials.
Collaborate with marketing and outreach teams for smooth event execution.
Collect customer feedback, track interactions, and recommend improvements.
Troubleshoot on-site challenges with a professional, solution-oriented approach.
Deliver friendly, enthusiastic, and professional customer service at every interaction.
Who We’re Looking For
We seek candidates with energy, empathy, and excellent communication skills. Experience is a plus but not required.
You’re a great fit if you:
Communicate clearly and confidently, both verbally and in writing.
Have a customer-first mindset with a warm, engaging personality.
Stay organized and can multitask in fast-paced environments.
Are reliable, proactive, and eager to learn new skills.
Thrive working independently and as part of a team.
Are available for weekends and occasional evenings.
Are 18+ and legally authorized to work in the U.S.
Preferred (not required):
Experience in customer service, retail, hospitality, or event support.
Why Join Our Team?
Immediate start with paid training provided
Competitive base pay plus weekly performance bonuses
Career growth opportunities into leadership, coordination, or account management roles
Flexible scheduling for work-life balance
Work on mission-driven campaigns that make a real impact
Join a collaborative, supportive team that values your success
Gain hands-on experience in customer service, promotions, marketing, and event management
Ideal Candidates
Entry-level job seekers seeking experience in events, outreach, or marketing
Individuals from retail, hospitality, or service industries looking for a meaningful career pivot
Recent graduates or career changers interested in public engagement and nonprofit campaigns
People passionate about community impact, communication, and personal growth
Apply Now – Make a Difference
If you’re ready to launch a career that combines community connection, professional development, and purpose, we want to hear from you.
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.