Property Manager

Position Summary & Primary Responsibilities:• The Real Estate Manager is responsible for all property operations and team member• management at their assigned property or properties, providing superior customer service to• residents and excellent stewardship of the owner's asset. This position has accountability for• maintaining the smooth flow of operations, supervising and providing direction to site staff, and• ensuring the financial success of their assigned property. In addition, this position is• responsible for the following:Directly supervising all on-site staff to include office, maintenance, and• grounds/caretaking personnel

• Handling and resolving resident concerns in a timely and customer friendly manner
• Successful marketing of the apartment community including building relationships withlocal businesses and corporate outreach
• Understanding and upholding company policies and procedures as well as identifyingand developing process improvements
• Understanding and ensuring adherence to all state and federal regulations surroundinghousing, employment, and, if applicable, affordable housing programs
• Financial reporting, including owners' reports and budget creation
• Understanding and adhering to established property budgets, communicatingeffectively and proactively with Operations Leadership if the need for unforeseenexpenses emerges
• Responding to and overseeing the resolution of emergency situations at assignedproperty or properties, both during and outside of regular business hours
• Upholding the rules and regulations of the property, issuing lease violations, nonrenewals,and eviction notices when appropriate
• Coordinating or overseeing the coordination of community events such as NationalNight Out
• Frequently and effectively communicating with teams, Shelter management, and ownerclients when appropriate
• Performing special projects and other duties as assigned by Operations Leadership

Education & Experience:

• High school diploma or equivalent
• Experience managing communities of 100+ units for a professional propertymanagement company
• 4+ years of supervisory experience in leading and motivating teams to meet goals
• Tax credit and section 8 experience preferred

Knowledge, Skills & Abilities:

• Excellent leadership and management skills, including effective relationship buildingboth within and outside the organization
• Exceptional interpersonal skills with the ability to communicate effectively with a widerange of people
• Ability to demonstrate good judgment, problem solving, and decision-making skills
• Strong organizational skills
• Ability to maintain a professional and polished image
• Ability to effectively use, leverage, and learn technology platforms. Experience withYardi software preferred.
• Exceptional customer service and communication skills
• Ability to develop, understand, and adhere to a budget
• Ability to multi-task and work well under pressure