Public Transit Travel Trainer

Make a Difference

At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

What will your job look like?

Our Travel Trainer is tasked with training individuals on the utilization of public transportation. The Travel Trainer will assess for appropriateness for independent public transportation use, create personalize lesson plans, and educate individuals on a wide range of travel skills including: trip planning, street crossing, bus and train travel, map and schedule reading, and safety skills, while utilizing public transportation.   The Travel Trainer will also research, identify, create, and present custom presentations for new referral program opportunities within the community.  

This position is contingent upon award of RFP.

Location: MTA Assessments- Baltimore, MD

What you’ll do:

• Complete in-person intake and assessment for each applicant
• Make determinations whether or not an applicant is qualified to receive training based on the results of the assessment(s)
• Create and provide one-on-one, individualized field training
• Demonstrate and instruct individuals on transit skills
• Demonstrate and instruct individuals on how to travel routes including navigation and way-finding strategies
• Instruct individuals on self-advocacy
• Create lesson plans that are appropriate for individuals of different learning levels
• Research and identify opportunities to enhance the referral program within the community, creating custom presentations for this outreach
• Conduct group presentations
• Establish relationships with professionals in the field, community and advocacy organizations
• Schedule training at the time and location of the specific routes requested
• Conduct outreach to develop materials
• Provide in class and in-the-field training to professionals 
• Complete all reports and paperwork including but not limited to; initial intake, goal setting and plan, progressive evaluation, pre and post-test, final and follow-up report, satisfaction survey
• Must conform to MTM’s HIPAA standards

What you’ll need:

Experience, Education & Certifications:

• High school diploma or G.E.D. equivalent
• Must have experience assessing people with disabilities in how to use and navigate accessible public transportation to include bus and/or rail
• Experience in teaching or training.
• Must have two (2) years’ experience working with clients with physical and/or cognitive functional disabilities
• Familiarity with the American with Disabilities Act (ADA) especially within public transportation.

Skills:

• Familiarity with mobility aids and assistive technologies
• Patience and ability to work effectively with diverse populations
• Ability to create and implement training plans tailored to individual needs
• Demonstrated training skills, comfortable leading groups of people
• Strong interpersonal skills that allow for effective working relationships
• Intermediate level of proficiency or above with the Microsoft Office Suite, including Word, Excel and Outlook
• Excellent communication skills
• Excellent organizational and multi-tasking skills
• Ability to work flexible hours, in all weather conditions
• Ability to maintain high level of confidentiality

Even better if you have...

• Familiarity with the transit agency system, preferred
• Associate’s degree in Education, Human Services, or Healthcare preferred

What’s in it for you:

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities

Salary Min: $55,000/annually

Salary Max: $60,000/annually

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer.  MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.  If you are in need of accommodations, please contact MTM’s People & Culture.

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