Qa/Test Manager

Perform highly advanced managerial tasks related to QA and testing activities as well as analysis and testing tasks related to software development and configuration.

Responsible for activities during all phases of the system development life cycle including analyzing, diagnosing and resolving reported software problems and troubleshooting system issues for internal and external clients.

Define and review the User Acceptance Testing (UAT) strategy specific to TDLR modernization projects (guidance to team during Soft UAT as well) and align resources and Subject Matter Experts (SME) for all review and testing activities.

Coordinate sprint review feedback with Vendor staff and business SMEs.

Review of Test Cases received from Vendor with SMEs and suggest edits.

Work with business users and SMEs to create and update test cases, perform testing, and provide test results/reports (i.e. success/pass, defects, issues/concerns, etc.).

Act as the main point of contact between IT Division, business users, and Vendor.

Lead triage efforts and the tracking, prioritizing, and managing of defects.

Review defects for themes, conduct root cause analysis, and suggest improvements.

Provide and review weekly updates on UAT progress and results.

Provide testing-related project status updates, progress on defects, and check progress on requirement traceability and coverage.

Ensure UAT exit criteria are met and obtain final sign-off from the business.

Perform other duties as assigned by the Project Manager.

II. CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years	Required/Preferred	Experience
7	Required	Oversee user acceptance, performance, accessibility, interface, security, and data conversion testing
7	Required	Manage, perform, monitor, and report on test activities on modern technology platforms
7	Required	Review, update and create test strategy, suites, and cases
7	Required	Document and report test results, data conversion and integration issues/concerns, and problem incident reports (PIRs)/defects statusts (PIRs)/defect status
7	Required	Provide training and mentoring of testing team members
7	Required	Coordinate scheduling of testing staff, test activities, and meetings
7	Required	Experience with test tools such as Jira, TestSavvy, JUnit, Selenium, Microfocus UFT, SQL, etc.
7	Required	Experience and understanding of the full software life cycle with specific emphasis on the testing discipline. Experience in Agile and Waterfall methodologies.
7	Required	Excellent leadership, communication, organization, planning, and problem-solving skills
4	Required	Experience with Performance monitoring tools such as JProfiler, JMeter, etc.
4	Preferred	Experience with Salesforce
4	Preferred	Experience working directly with a Texas state agency as an employee or contractor in a QA Test Manager role
4	Preferred	Experience as a team leader or project manager

Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen s client, allowing the user access to the required systems and technology.