Refund Specialist

At Zotec Partners, our People make it happen.       Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – the men and women across the country who make up our diverse Zotec family and help make this company a best place to work.Over 25 years ago, we started Zotec with a clear vision, to partner with physicians to simplify the business of healthcare. Today we are more than 900 employees strong and we continue to use our incredible talent and energy to bring that vision to life.  We are a team of Innovators, Collaborators and Doers.As a Refund Specialist, you will be responsible for timely resolution of credit balances by analyzing patient accounts for needed refund or adjustment to patient or insurance carriers.What you’ll do:

• Review and coordinate refunds for patients and/or insurance carriers
• Extensive insurance follow-up with a wide variety of payers, including Medicare, Medicaid, Blue Cross and major commercial carriers
• Utilize your high-level understanding of medical accounts receivable to identify and work with insurance carriers
• Other duties as assigned

What you’ll bring to Zotec:

• High School diploma or equivalent required
• 1-3 years of experience in AR/Refunds preferred
• Knowledge of medical terminology and physician billing processing
• Must be fluent in reading EOBs
• Strong organizational and interpersonal communication skills, both verbal and written
• Excellent analytical and problem-solving skills as well as the ability to multi-task and be detail orientated
• Experience in reviewing and coordinating refunds for patients and/or insurance carriers is helpful
• Ability to follow-through, assume responsibility and use good judgement
• Ability to prioritize workload and meet specific goals and objectives
• Ability to maintain professionalism in stressful situations
• Ability to work as part of a team

At Zotec, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, we'd like to talk to you! Learn more about our organization, by visiting us at www.zotecpartners.com E-Verify and Equal Opportunity Employer

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