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Sales Team Manager - Ridgeland

BelkRidgeland, Mississippi

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Job Description

The Sales Team Manager drives store sales and profitability by leading a team of sales associates to deliver excellent customer service and achieve sales and key metric goals. This role develops associates in effective selling techniques, executing successful store events, and maintaining an attractive store environment. The Sales Team Manager works collaboratively with other store leaders to optimize team performance and promote memorable shopping experiences that build customer loyalty and satisfaction. This is an exempt position, with monthly bonus eligibility.

What youwilldo

  • Demonstrate a highlevel of ownership, accountability, andinitiativeinachievingstoreobjectivesanddrivingtheaccomplishment of keymetrics.

  • Inspire and motivate team todeliver positive customer experiencesand drive sales through building genuine team, customer, and community relationships, providing personalized service and product recommendations, and maintaininga visually appealing sales floor.

  • Develop and implement strategies to execute successful promotional and grassroot events, leading team to effectively perform customer outreach, clienteling, and omnichannel initiatives.

  • Collaboratewithstore operationsteamstosupport execution offloor sets, product placement, pricing, recovery, replenishment, and other operational activities to meet store objectives.

  • Participate in weekly leadership workload planning meetings to ensure all company-directed and grassroot event activities are prepped, planned, and scheduled. Partner with store HR to ensureassociateschedulealignswithbusinessneedsandtrafficplans.

  • Build comprehensive team knowledge and champion continuous training initiatives to ensure associate readiness in delivering service, selling, and operational excellence.

  • Set and communicate clear team priorities and expectations. Enhance individual and store results through regularly reviewing associate performance, conducting meaningful coaching conversations, and embracing opportunities to continuously teach and develop.

  • Drive teamretentionandengagementbyrecognizingindividualcontributions, celebratingstoreachievements, andpromotingupcomingactivities. Foster a positivestoreculturebyensuringteammembersunderstandtheirroleinachievingstoregoalsandfeelvalued

  • Support filling open positions timely through recruitment, interviewing, and facilitating team career development conversations to build ready-now bench of store talent. Oversee associate onboarding experience, ensuring structured onboarding completion.

  • Effectivelymanageshortagecontroland inventory accuracy, ensuringteam compliancewithassetprotection, product protection standards, safetyguidelines, and security protocols

Skills andAbilities

  • Abilitytosuccessfullyanalytics, experience, andjudgementtomaketimelyandeffectivebusiness, people, andprofitabilitydecisions

  • Skillsandexperiencetoperformintheroleand a commitmenttocontinuouslylearn

  • Abilitytodevelopothersthroughmentorship, effectivecommunication, andside-by-sidecoaching

  • Self-directedandabletoworkwithminimalsupervisionin a deadline-drivenenvironment

  • Communicatewithexcellence

  • Comfortablewithtechnology, includingsmartphones, tabletcomputers, and Windows-basedoperatingsystems

  • 3+ years of Retail Leadershipexperienceand a dedicationtocustomerexperienceexcellence

  • Availabletowork a flexibleschedulebasedonbusinessneeds, includingnights, weekends, andholidays

  • Mustregularlymovearoundallstoreareasandbeaccessibletocustomers

  • Mustbend, reach, stretchforproductaswellaslift, carry, andmoveatleast 40 lbs

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

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