Senior Data Analyst

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. 

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are currently looking to fill a Senior Data Analyst role at our Headquarters!

SALARY:

• The average starting salary for this position will fall in the range of $72,000 and $79,000 annually. Where candidates fall in this range will be based on skill and experience level. 

ESSENTIAL JOB FUNCTIONS:

• Provide advanced data analytics support to Evaluation Managers, including data analysis, data source improvements, and streamlined processes for efficient data cleaning and reporting. 
• Support program-specific and agency-wide Tableau dashboard builds.
• Conduct rigorous data cleaning and analysis utilizing advanced software tools, such as R, SQL, or Python.
• Utilize existing databases for evaluation purposes, including writing SQL queries and monitoring data quality and integrity.
• Provide support, training, and technical assistance to program and administrative staff, including guidance on interpretation and usage for non-technical staff.  
• Manage and mentor data analytics associates and interns, ensuring a balanced workload that aligns with strategic priorities and fosters professional development. 
• Lead or support data-related projects, ensuring timely completion and alignment with organizational goals.
• Review and approve materials and reports created by supervised staff to ensure accuracy, quality, and alignment with organizational standards.
• Document data analytics processes, procedures, best practices, and project-specific decisions.
• Other duties as assigned.

KNOWLEDGE, SKILLS and ABILITIES:

• Highly effective interpersonal skills.
• Excellent verbal and written communication skills, with the ability to present complex data findings to diverse audiences clearly and effectively.
• Awareness of and sensitivity to the diverse backgrounds and experiences of clients served, with a commitment to promoting equity in data practices.
• Ability to work effectively in a hybrid work environment.

QUALIFICATIONS:

• Master’s Degree in a relevant quantitative discipline or social services field with significant quantitative training, OR 8+ years of progressively more advanced work in a relevant field required.
• Experience with data monitoring, cleaning, and analysis in a nonprofit, academic, or social services setting required.
• Advanced quantitative analysis in R, Python, or another software required.
• Intermediate to advanced SQL experience required.
• Advanced experience with Tableau and Tableau Prep required.
• Supervision experience, preferably within a non-profit organization required.
• Bilingual English/Spanish preferred.

ADDITIONAL REQUIREMENTS:

• Cover-letter required.
• Satisfactorily pass all relevant screenings and criminal background checks.

TRANSPORTATION/TRAVEL REQUIREMENTS:

• Driving not required.

PHYSICAL DEMANDS

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!

Some highlights include:

• Medical Coverage, Dental Coverage, and Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more! Make sure you click here to see the full suite of benefits offered!

• Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you.

MORE ABOUT US:

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.