Senior Manager, High Tech & Software

West Monroe is seeking a Senior Manager with prior experience in and a strong passion for the Software & High-Tech industry to join our Chicago or San Francisco office.  We serve an array of interesting and exciting Software & High-Tech, Private Equity, and Corporate Strategic clients across the nation.

As a Senior Manager, you will serve Software & High-Tech clients and Private Equity investors with a focus on software, TMT, and tech-enabled services businesses. Engagements range across product portfolio strategy, pricing and GTM strategy, cost optimization, operational improvement, and M&A transactions (diligence, merger integrations/ carve-outs).

In addition to client delivery, you will have the opportunity to assist with business development (hunting new clients and building relationships with existing), along with contributing to internal practice development leadership.

Senior Managers within West Monroe have three main responsibilities:

Client Delivery

• Manage teams serving Software & High-Tech and Private Equity clients while demonstrating advisory capabilities with high level client counterparts such as C-level executives, Business Unit GMs, and Private Equity Deal and Operating Partners
• Lead fast-paced strategy & operations engagements for Private Equity and Corporate Strategic clients investing in Software & High-Tech, with an ability to evaluate the market opportunity, product technology, operating model, and their effects on margins, revenue, and growth risks.
• Play a key role in value creation within the Software & High-Tech sector (e.g., post-merger integration, carve-out/divestitures, operating model transformation) focused on initiatives such as product portfolio strategy, Product Management and Engineering Effectiveness, Packaging & Pricing, GTM strategy, and Margin Growth
• Lead large multi-disciplinary project teams (composed of industry experts, product / tech team, GTM team, org design, etc.) to execute complex strategy, operations improvement and transformation engagements for Software & High-Tech companies.

Practice Development

• Lead internal offering development projects (pitch decks, BD toolkit, GTM plans), in alignment with firm and practice focus areas and strategy
• Develop data-driven methodologies and assets including benchmarks for measuring performance and effectively operating Software & High-Tech businesses and manage related internal initiatives, specifically around product management and Engineering
• Enhance analysis and presentation frameworks used in Software & High-Tech advisory
• Collaborate with a team of technology and operational consulting teams from other practice areas (Product Engineering, Cloud Architecture, IT Strategy, etc.) to develop and enhance delivery capabilities across West Monroe's practice areas
• Actively participate in the performance management process
• Actively participate in recruiting and retaining top quality consultants
• Assist with company campus and experienced recruiting

Business Development

• Support Directors and Partners in identifying, shaping and pitching projects to new prospects and existing clients
• Build trusted advisor relationships with key client stakeholders to expand account presence and footprint. Organize and lead pursuit teams to scope, price and develop pitch proposals to Software & High-Tech businesses and Private Equity Investors; collaborate with practice partners to shape these opportunities
• Understand client investment needs/constraints and help tailor proposals appropriately to meet their needs
• Create work plans, pricing estimates, and risk assessments for potential engagements
• Actively participate in Software / Technology industry events
• Attend networking events and actively build and leverage a professional network and affiliate network in the local community

Qualifications

• Minimum of 7+ years of work experience including the following:
• 5+ years of team-based, client-facing management, or strategy consulting to Software and/or high-tech clients
• Experienced in related Software & High-Tech sub-sectors (e.g. FinTech, Healthcare IT, Marketing Tech, etc.)
• Has led complex transformation engagements leading teams of 3-10 consultants
• Strong project management skills to structure and manage complex strategy and operations improvement projects across multiple workstreams and practice areas
• Adept at developing and delivering executive level presentations, incorporating analysis, industry best practices and recommendations
• Strong financial analytical and modeling capabilities
• Experience managing client relationships including diverse stakeholder groups (e.g. financial sponsors, management teams, external advisors)
• Strong written and verbal communication skills to engage with senior level clients
• Ability to travel 50-75%+ based on type of project and client needs
• Ability to work permanently in the United States without sponsorship