Service Writer - 2Nd Shift

All RoadsRosedale, MD

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

All Roads Trucks- Kenworth Baltimore / Rosedale, MD

Come join a fantastic team at All Roads Trucks in Rosedale, MD. Bring your excellent communication skills, customer focused attitude and energy to the Service Advisor/Writer position. You will be the 1st point of contact to assist customers with the repair process. Using your prior service writing experience (heavy duty truck preferred) and mechanical knowledge to provide a first-class experience for the customers.

Schedule & Compensation

Monday- Friday 1pm- 10 pm
Rotating Saturdays (about once a month) 6 am- 2 pm extra pay
Base salary $50k+ with additional commission

Benefits

Medical, dental, vision... eligible on the 1st of the month after 30 days of employment
Paid time off including 40 hours after 90 days of employment
401k with company match
Paid holidays
Employee referral bonus
Tuition Reimbursement program

Responsibilities

Provide excellent customer service in line with dealership standards
Schedule appointments and accurately document information, CDK helpful
Advise customers on vehicle maintenance per manufacturer specifications
Communicate vehicle status regularly with customers to include repair time, cost and any changes
Additional duties as needed

Requirements

High school diploma or GED
Valid driver's license
Prior service writing experience (truck experience preferred)
Ability to multi-task, prioritize and communicate effectively
Excellent written and oral communication skills

Work Authorization

All Roads Company does not provide H1-B sponsorship. No security clearance required for this position.

AAP/EEO Statement

All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Start 2026 with a great career as a Service Advisor at All Roads Trucks. Apply Today!

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FAQs About Service Writer - 2Nd Shift Jobs at All Roads

What is the work location for this position at All Roads?

This job at All Roads is located in Rosedale, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at All Roads?

Employer has not shared pay details for this role.

What employment applies to this position at All Roads?

All Roads lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at All Roads?

All Roads is looking for a candidate with "Senior-level" experience level.

What benefits are offered by All Roads for this role?

All Roads offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at All Roads?

You can apply for this role at All Roads either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.