ServiceNow Architect
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
Remote
Compensation
$100,000-$150,000/year
Benefits
Paid Vacation
Job Description
Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications.As we continue to grow, we’re looking for a skilled ServiceNow Architect to join our dynamic team and contribute to our mission of transforming business processes through technology.This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential.
ServiceNow Architect
Job Title: ServiceNow ArchitectSalary Range: 100k$/Annum-150k$/AnnumLocation: 100% Remote (Continental United States)Position Type: In-house Bright Vision Technologies SOW engagement (no third-party client or vendor)Experience: 8+ yearsSponsorship: No new H1B sponsorship available. H1B transfers welcomed for qualified candidates.Employment Type: Full-time, direct W2 with Bright Vision Technologies (no C2C, no 1099, no third-party)Engagement: Long-term, multi-year, aligned to the Bright Vision SOW delivery roadmapCompensation: Competitive base salary commensurate with experience, plus benefits.Employment Terms & Visa PolicyThis is a 100% remote, full-time, direct W2 position with Bright Vision Technologies.This role is part of Bright Vision Technologies’ in-house Statement of Work (SOW) engagement. The client, end customer, and employer for this position is Bright Vision Technologies — there is no third-party client, vendor, or implementation partner involved.We do not engage in C2C, 1099, or third-party arrangements for this role.BUT STRICTLY NO C2C/1099/3RD PARTY COMPANIES. ALL OUR ROLES ARE W2 AND NO 3RD PARTY BROKERING PLEASE.Candidates must be willing to work directly as a full-time W2 employee of Bright Vision Technologies and contribute to our in-house SOW deliverables.No new H1B sponsorship is available for this role.However, candidates who are currently on a valid H1B visa and require a transfer are welcome to apply. We will support H1B transfers for qualified candidates.For every role, a technical coding assessment is mandatory. Please apply only if you are confident in your technical abilities and hands-on experience.Job SummaryWe are seeking a ServiceNow Architect to lead the design, governance, and long-term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications. The role combines deep platform mastery with enterprise architecture judgment, driving standards for data, integration, security, and customization that keep the platform scalable, maintainable, and aligned with business priorities. The ideal candidate has architected ServiceNow at enterprise scale, can confidently shape multi-year roadmaps, and brings strong influence across engineering, business, and executive stakeholders.Key Responsibilities- Define ServiceNow platform architecture spanning ITSM, ITOM, HRSD, CSM, SecOps, GRC, and custom application domains.
- Lead architecture reviews, design approvals, and governance for changes across ServiceNow modules.
- Establish standards for data model usage, custom-table creation, scoped applications, and CMDB design.
- Drive CMDB strategy including discovery, service mapping, identification rules, and data quality programs.
- Architect integrations with enterprise systems via IntegrationHub, MID Servers, REST/SOAP APIs, and event-driven patterns.
- Design platform-wide security, role models, and ACL strategies that balance functionality with least-privilege principles.
- Lead major platform upgrades, release management cycles, and platform health initiatives, planning safe rollouts, coordinating across teams, and driving improvements that keep the platform stable and current over time.
- Establish reusable patterns for workflow design, Flow Designer adoption, and minimization of unnecessary customization.
- Drive performance, scalability, and instance-health improvements across the platform, using telemetry and load patterns to identify bottlenecks, prioritize the most impactful changes, and validate outcomes empirically.
- Partner with business stakeholders to translate process needs into ServiceNow capabilities with appropriate trade-offs.
- Mentor developers, admins, and tech leads on ServiceNow best practices.
- Coordinate with security and compliance teams to ensure the platform meets regulatory obligations.
- Produce high-quality architecture artifacts — context diagrams, sequence diagrams, decision records, and reference designs — that capture key technical decisions clearly enough to be understood months or years later.
- Stay current with ServiceNow roadmap, Now Assist / AI features, and broader platform evolution.
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
- Eight or more years of ServiceNow experience, with significant time in architecture or technical leadership roles.
- Deep expertise across multiple ServiceNow modules.
- Strong understanding of the ServiceNow data model, scripting, scoped apps, and platform internals.
- Hands-on experience with IntegrationHub, REST APIs, and complex integration scenarios.
- Experience designing CMDB, discovery, and service mapping implementations.
- Strong understanding of platform security, ACLs, and role design at scale.
- Experience leading major upgrades and release planning.
- Excellent communication and stakeholder management skills.
- ServiceNow CTA, CIS, or CSA certifications.
- ServiceNow Certified Technical Architect (CTA) credential.
- Experience with Now Assist, GenAI Controller, or AI-driven ServiceNow features.
- Exposure multi-instance, multi-region ServiceNow deployments.
- Experience integrating ServiceNow with major SaaS platforms (Workday, Salesforce, SAP).
- Familiarity with HAM Pro, SAM Pro, or App Engine Studio.
Equal Employment Opportunity (EEO) Statement
Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall.
BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.
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FAQs About ServiceNow Architect Jobs at Bright Vision Technologies
What is the work location for this position at Bright Vision Technologies?
This job at Bright Vision Technologies is located in Germantown, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Bright Vision Technologies?
Candidates can expect a pay range of $100,000 and $150,000 per year.
What employment applies to this position at Bright Vision Technologies?
Bright Vision Technologies lists this role as a Full-time position.
What experience level is required for this role at Bright Vision Technologies?
Bright Vision Technologies is looking for a candidate with "Senior-level" experience level.
Does Bright Vision Technologies allow remote work for this role?
Yes, this position at Bright Vision Technologies supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Bright Vision Technologies for this role?
Bright Vision Technologies offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Bright Vision Technologies?
You can apply for this role at Bright Vision Technologies either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.