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Subaru Love Encore Delivery Specialist/Customer Agent

Fitzgerald Auto MallsGaithersburg, MD

$50,000 - $60,000 / year

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Overview

Schedule
Full-time
Career level
Senior-level
Compensation
$50,000-$60,000/year
Benefits
Health Insurance
Dental Insurance
Paid Vacation

Job Description

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Description

Hiring Immediately, Subaru Love Encore Delivery Specialist/Customer Agent. Full training and benefits

The Subaru Delivery Specialist is responsible for delivering comprehensive product information and a superior customer experience before, during and after the sales process. We are currently seeking a unique individual that understands and can relay complex technology to customers and enjoys doing it. The individual we seek will be technically savvy and possess exceptional customer handling skills.

Responsibilities Include:

  • Provide an outstanding customer experience in each customer interaction that drives loyalty to the retailer and Subaru.
  • Engage customers to return to the retailer for a Love-Encore redelivery and perform a customer focused explanation of sophisticated systems for customer understanding and satisfaction.
  • Provide a comprehensive and detailed Subaru delivery explaining all Subaru manuals, brochures, and literature.
  • Provide and offer comprehensive product information throughout the sales process to customers.
  • Support the Sales Consultant with customer questions regarding product features and benefits.
  • Locate and collect technical Subaru information and make it available as a resource for the entire retailer staff.
  • Be able to meet and greet and interact with customers effectively.
  • Fully explain Subaru features, applications, and benefits.
  • Follow-up with Subaru customers after the sale and all deliveries to ensure the customer is satisfied to positively impact customer loyalty.
  • Strong computer and phone skills.
  • Acquire and maintain knowledge on all Subaru vehicles and technology.
  • Attend and graduate from the Subaru Star Academy (Boot Camp).
  • Attain Subaru Delivery Specialist Certification.
  • Study and understand Subaru competitors and the Subaru advantages over each.
  • Achieve customer satisfaction targets as assigned by management.
  • Uphold high ethical standards and maintain a professional appearance at all times.

Pays $50K to $60K Yearly

Benefits:

  • Generous compensation based on experience
  • EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!
  • Benefits available - Health, Dental, 401k, Paid Time Off
  • Positive and family friendly atmosphere.
  • Employee Purchase programs
  • Paid training and advancement opportunities

Fitzgerald Auto Mall is an EEO employer.

Salary Description

$50,000 to $60,000 / year

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
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FAQs About Subaru Love Encore Delivery Specialist/Customer Agent Jobs at Fitzgerald Auto Malls

What is the work location for this position at Fitzgerald Auto Malls?
This job at Fitzgerald Auto Malls is located in Gaithersburg, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Fitzgerald Auto Malls?
Candidates can expect a pay range of $50,000 and $60,000 per year.
What employment applies to this position at Fitzgerald Auto Malls?
Fitzgerald Auto Malls lists this role as a Full-time position.
What experience level is required for this role at Fitzgerald Auto Malls?
Fitzgerald Auto Malls is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Fitzgerald Auto Malls for this role?
Fitzgerald Auto Malls offers following benefits: Health Insurance, Dental Insurance, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Fitzgerald Auto Malls?
You can apply for this role at Fitzgerald Auto Malls either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.