Technical Product Analyst, Global Trade

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Technology Product & Platform Management

Job Sub Function:

Business Systems Analysis

Job Category:

Scientific/Technology

All Job Posting Locations:

New Brunswick, New Jersey, United States of America

Job Description:

Johnson & Johnson is recruiting for a TPA – Global Trade, located in New Brunswick, NJ.

As a Technical Product Analyst (TPA), you will support the Technical Product Owner (TPO) in translating business needs for Global Trade Compliance products to ensure alignment with business objectives. You will be responsible for partnering with Business stakeholders, XD Designers, Architects as well as other domain professionals across Technology to ensure that all aspects of the Software Development Lifecycle (SDLC) meet or exceed the customers’ expectations. We are a customer and product-centric team, where everything we do starts and ends with the customer. Due to the ever-evolving regulatory landscape of Global Trade, it is more critical than ever that we find a team member who can add fresh perspectives, exceptional skills, and flexibility to ensure we meet our patients’ needs while remaining compliant.

Candidates will work in a hybrid model with 3 days being in the Johnson Hall location in New Brunswick, NJ.

Key Responsibilities: 

• Understand user needs and translate them into detailed requirements
• Build use cases; write, manage and clarify user stories, visualization, and process flows
• Explain how requirements may be implemented from a functional standpoint and drive/improve user experience
• Stay 2-3 sprints ahead of squad and ensure each item has a clear definition of done; ensure each feature level deliverable is aligned to a definition of readiness to enter sprint
• Communicate vision to developers and testers
• May help write UAT scripts and participate in User Acceptance Testing as needed
• Document confirmed business processes to serve as reference for development and IT support
• Apply business process improvement methods for optimization
• In partnership with the TPO, maintain deep understanding of any changes to ensure that the squad’s backlog priorities are aligned with business / Group needs
• Track metrics and build reports to measure progress
• Apply compliance requirements within scope of responsibility; ensure SDLC documentation, system configuration and compliance activities are up to date as required
• Understand portfolio of IT systems that the business uses; may specialize in specific applications and as such hold deep product / Business process expertise
• Support and/or facilitate system demos as needed

Qualifications:Required:

• Experience collecting requirements and translating into a product vision by employing knowledge in product development, engineering and UX
•  Deep understanding of business/processes and high-level understanding of high-quality digital product delivery
• Experienced in managing a product backlog/release plan, tracking team level metrics, attending product team ceremonies
• Foundational skills (at minimum) in Data Engineering, Cybersecurity, Intelligent Automation and Emerging Technology
• Creates a culture that relentlessly focuses on helping the people and organizations we touch
• Commitment to Our Credo, Diversity, Equity & Inclusion (who we are and what we believe) by ensuring we are attracting, developing and retaining talent that reflects the communities our teams serve
• Equipped with foundational knowledge and methods to identify, engage, and build empathy with customers, and apply these methods to daily work
• Focuses on Business agility, Agile delivery with a fail-fast mindset, and measurable outcomes
• Contributes ideas that challenge thinking
• Strong problem-solving skills with ability to accurately analyze situations and reach productive decisions based on informed judgment
•  Strong attention to details

Preferred:

• Experience with JIRA, Alteryx, SQL, and Databricks
• 2-3 years experience in Global Trade Compliance and/or Transportation, such as:
• Implementation/build/support of a Global Trade Management solution
•  Implementation/build/support of an International Transportation Management System
• Operational experience working on an Import/Export trade/transportation team
• Experience with Roadmunk
• Familiarity with the following is not required but would be advantageous:
• Trade Automation by E2Open (Candidates will interact with this the most)
• Dow Jones
• Thompson Reuters
• Our ERPs (Atlas, MARC, JDE, S4, etc.)
• CDL (Common Data Layer)

Travel: Up to 10% domestic and international travel

Required Skills:

Create User Stories, Data Analysis, Data Mining, Product Analysis, User Acceptance Testing (UAT)

Preferred Skills:

Analytical Reasoning, Business Requirements Analysis, Coaching, Critical Thinking, Human-Computer Interaction (HCI), Network Configuration Management, Operating Systems (OS), Project Management, Scripting Languages, Software Development Management, Systems Analysis, Systems Development, Systems Management, Technical Credibility, Technologically Savvy