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Trainer

Diversified Services Network, Inc.Chandler, AZ
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development

Job Description

Trainer

Diversified Services Network, Inc. (DSN)

Diversified Services Network, Inc. (DSN) is seeking a Trainer to support onboarding and development of Intake Specialists. This role will be responsible for delivering training programs in collaboration with client leadership to ensure staff are fully prepared to perform in a high-volume, customer-facing environment. Required travel to other client offices.

Key Responsibilities

  • Partner with client stakeholders to deliver onboarding and training programs for Intake Specialists
  • Facilitate new hire training sessions, including system navigation, processes, and customer service expectations
  • Ensure training content is clear, consistent, and aligned with operational requirements
  • Support staff during onboarding by reinforcing best practices and performance expectations
  • Provide ongoing coaching and support to Intake Specialists
  • Monitor training effectiveness and recommend improvements to enhance staff readiness and performance
  • Promote a positive and engaging learning environment

Qualifications

  • Work onsite with travel to client offices throughout Maricopa County; mileage reimbursement provided.
  • Experience in training, onboarding, or staff development
  • Strong communication and presentation skills
  • Ability to explain processes clearly and effectively in a structured learning environment
  • Experience working in human services, public sector, or customer-facing roles preferred

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FAQs About Trainer Jobs at Diversified Services Network, Inc.

What is the work location for this position at Diversified Services Network, Inc.?
This job at Diversified Services Network, Inc. is located in Chandler, AZ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Diversified Services Network, Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at Diversified Services Network, Inc.?
Diversified Services Network, Inc. lists this role as a Full-time position.
What experience level is required for this role at Diversified Services Network, Inc.?
Diversified Services Network, Inc. is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Diversified Services Network, Inc. for this role?
Diversified Services Network, Inc. offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Diversified Services Network, Inc.?
You can apply for this role at Diversified Services Network, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.