Usher/Ticket Taker

LegendsMinneapolis, MN

$20+ / hour

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Overview

Schedule

Part-time

Career level

Senior-level

Remote

On-site

Compensation

$20+/hour

Benefits

Paid Holidays

Job Description

Position: Usher/Ticket Taker

Department: Guest Services

Reports to: Manager, Guest Services

FLSA Classification: Non-Exempt

Union: Teamsters

Pay Rate: $20.00/hr

Job Summary

The primary responsibility of this position is to help create a positive event experience for all guests at Target Center by offering superior, individualized service and support. Ushers are expected to work cohesively with all employees of the Target Center to maintain a superior level of customer service.

Duties and Responsibilities

Enthusiastically greet guests and provide event and arena information.
Escort guests to their sections/seats, frequently when the arena bowl is dark.
Enforce facility policies (i.e., no smoking, no reentry) by monitoring stairs and sections.
Proactively approach guests who may have questions, difficulties, or complaints.
Creatively resolve guests' troubles up to the level where intervention by a Supervisor is required.
Identify and respond to emergencies, and involve Security or Supervisors as appropriate.
Remain calm and direct guests to the designated area of safety in the event of an emergency.

Required Qualifications

High school diploma or equivalent.
Previously demonstrated strong customer service experience
Must be able to communicate clearly, have a friendly disposition, and a smile.
Candidates must be able to stay calm in a stressful and fast-paced environment of the arena.
Experience in handling conflict in a friendly and effective manner

Additional Comments

This a part time position based on the Target Center events calendar. Hours of work can include days, nights, weekends, and holidays.
This is an IBT Local 638 union-represented position.

ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRRA Federal Contractor.

Please contact Carl Green 612-673-1353 if you need reasonable accommodation in applying.

Please apply through our career site in order for your application to be considered.

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FAQs About Usher/Ticket Taker Jobs at Legends

What is the work location for this position at Legends?

This job at Legends is located in Minneapolis, MN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Legends?

Candidates can expect a pay range of $20 (per hour).

What employment applies to this position at Legends?

Legends lists this role as a Part-time position.

What experience level is required for this role at Legends?

Legends is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Legends for this role?

Legends offers Paid Holidays for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Legends?

You can apply for this role at Legends either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.