Ux/Ui Lead

Who are WebBeds?

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Web Travel Group (ASX: WEB) - an ASX 200 listed company operating a global digital travel business.

What makes us stand out?

• We are a wholesale global travel organisation

• We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries

• We partner with over 430,000 properties in more than 15,000 destinations

• We work with more than 44,000 travel companies in 139 source markets

• We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking.

What will your functions be?

As an UX/UI Lead, you will own the design function across WebBeds' retail platform. You will set the design vision, lead a growing team of designers, and partner with Product and Engineering leadership to raise the quality bar across every customer touchpoint.

This is a player-coach role, you will lead with clarity but also roll up your sleeves when the moment calls for it, whether that means running a design critique, defining the direction of our Design System, or stepping in hands-on for the most critical user flows.

Responsibilities include but not limited to:

• Lead the UI team: 1:1s, performance reviews, and career development for a team of UX/UI designers across regions.

• Set the design vision and roadmap: align design priorities with product and business strategy, and represent design in senior leadership forums.

• Drive the WebBeds Design System: drive adoption across teams, govern workflows, and keep it aligned with modern design and accessibility standards.

• Raise the quality bar: set standards for research, wireframes, prototypes and design documentation; run critiques and design reviews; step in hands-on for the most critical flows.

• Partner cross-functionally: work closely with the Director of Retail Technology, Product Owners, Engineering leads and business stakeholders to balance usability, business goals and technical feasibility.

• Shape design operations: tooling, rituals, handoff processes, and design QA, so the team can ship high-quality work at speed.

• Champion user-centred thinking: bring research findings and analytics into decision-making, and advocate for the end user in every conversation.

What are we looking for?

• 7+ years in UX/UI design, with at least 3 years leading or managing a design team. Portfolio showing work on complex B2B or enterprise platforms is essential.

• Proven people leadership: hiring, growing and retaining designers; running performance and development conversations; building a healthy team culture.

• Experience scaling a design system across multiple products, including governance, contribution models and adoption strategy.

• Strong stakeholder influence at Director / Head of level, able to frame trade-offs, push back constructively and drive alignment.

• Excellent visual and interaction design skills in Figma; strong grasp of user-centred design, accessibility standards and UI best practices.

• Experience turning complex workflows into intuitive interfaces, especially across responsive and adaptive surfaces.

• Comfortable with user research and analytics, knows when to commission research, how to interpret findings, and how to turn them into design decisions.

• Strong understanding of developer workflows and the ability to set high standards for design documentation and handoff.

• Experience in agile environments delivering design in iterative cycles across multiple product teams.

• Fluent in English, written and spoken. Spanish is a plus but not required.

Why choose us as your next destination?

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe

• Dynamic environment with the chance to grow, influence & impact change

• Disruptive, fast-growing market leader within travel & endless possibilities

• Culture built on collaboration empowerment and innovation