Partner Success Manager

Job Overview:

The Partner Success Manager is responsible for building, activating, and scaling a national network of Dental Revenue Cycle Management (RCM) partners and referral consultants to drive new dental billing consultations for eAssist.

This role is central to eAssist’s growth strategy and serves as a key connector between the Henry Schein Field Sales Consultants (FSCs), regional leadership, and other strategic referral partners. The position partners closely with and is served by the Director of Partnering to strengthen engagement with Henry Schein Dental and to support the Henry Schein Revenue Analysis (RA) program.

The primary objective of this role is to consistently generate qualified dental billing consultations by leading partner engagement, enabling referral partners, and ensuring strong execution across the consulting and partnering ecosystem. Utilizing eAssist’s direct Revenue Analysis will be a development opportunity to achieve this goal.

Key Responsibilities:

Partner & Referral Engagement

• Actively engage Henry Schein Field Sales Consultants (FSCs) and regional teams to drive aligned referrals.
• Support and expand collaboration with Henry Schein Dental, including regional initiatives and joint opportunities.
• Support execution and follow-up related to the Henry Schein Revenue Analysis (RA) program.
• Identify and develop additional referral partnerships that expand consultation opportunities using eAssist’s Revenue Analysis.

Consultation Growth & Execution

• Drive dental billing consultation volume in alignment with quarterly and annual targets.
• Ensure referrals are properly qualified and supported through handoff to the sales organization.
• Monitor conversion trends and provide feedback to improve consult quality and outcomes.
• Partner with Sales, Marketing, and Partnering leadership to continuously optimize results.

Reporting & Accountability

• Track and report partner activity, engagement, and consultation production.
• Provide insights on network performance, partner effectiveness, and growth opportunities. 
• Participate in planning, forecasting, and continuous improvement initiatives.

Success in This Role Looks Like

• A highly engaged, productive national partner & referral network.
• Strong, trusted relationships with Henry Schein FSCs and regional leaders.
• Consistent achievement of consultation targets.
• Clear visibility into performance, pipeline, and opportunities for growth.
• A scalable, repeatable partnering & referral motion that fuels eAssist’s long-term growth.

Travel/Physical Demands:

100% Remote with approximately 25% Travel. No special physical demands required. Employment Type: Full-Time (Exempt)

Compensation:

$63,000 - $77,000/base salary a year DOE plus bonus potential of $30,000 annual per year, paid quarterly based on performance metrics achieved.

Who We Are

At eAssist Dental Solutions, we empower dental practices by providing expert-driven, AI-powered dental billing solutions that maximize collections, streamline revenue cycle management, and allow dental teams to focus on patient care. As part of our continued growth, we’re seeking an experienced lawyer to join our Risk Solutions team. 

eAssist is the nation's leading dental billing and patient billing service provider for dental offices. We were co-founded by a dentist who understands what other dentists need. eAssist currently serves over 3000 dental practices through a unique proprietary technology platform that connects dental practices to vetted dental billing professionals, allowing practice owners to fully outsource their billing department.

eAssist was recently certified as a 2025 Top Workplace and 2024 Great Place to Work, and has been featured on the Inc 5000 list of fastest-growing privately held companies in the U.S. for the last 7 years in a row! We were also recently awarded #10 on Fortune's Great Place to Work for medium-sized Health Care and Biopharma! 

What makes us so unique? We are a 100% remote, nationwide workforce. This means we are truly able to find the best of the best to join our team and they get to do what they love from the comfort of their home office. 

eAssist is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

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