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Recent Jobs

PGW Auto Glass logoPosted today

Customer Service Representative

PGW Auto GlassFort Myers, Florida
This position provides verbal and/or written correspondence as necessary to resolve issues and handles inbound customer service calls from glass shops in a call center environment. Essential Job Duties: Handles inbound customer service calls from glass shops. Inputs orders into the order entry application. Provide verbal and/or written correspondence as necessary to resolve issues. Assume other duties as assigned. Preferred Qualifications: •Call Center Customer Service Experience • Bilingual, English & Spanish •High School diploma or equivalent Knowledge/Skills/Abilities: • Must be detail-oriented, organized, and able to multitask with an excellent customer service aptitude.• Proficient computer skills are essential.• Must be able to work cooperatively and communicate effectively with both employees and customers; must portray a high level of proper grammar and verbal skills.• Must be reliable/dependable.• Strive to minimize the handle time of inbound calls while maintaining quality.• Maintain the utmost level of business integrity.• Must exercise good business judgment, courtesy, and tact in rendering customer service activities.• Must maintain the utmost level of confidentiality when handling sensitive and proprietary business information. Essential Physical Demands/Work Environment: • Must be capable of working in a routine, repetitive work environment; must consistently adhere to a defined schedule always online and available to take inbound calls promptly at defined start times.• CSR’s work in ergonomically-designed work stations that create a pleasant and team-oriented environment.

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Cache Creek Casino Resort logoPosted today

Room Service Attendant

Cache Creek Casino ResortBrooks, California
Summary To provide an excellent in-room dining experience to our diverse guests. Exemplify excellent guest service and extensive food and beverage knowledge. Essential Duties and Responsibilities include the following. Other duties may be assigned. Promote Cache Creek Casino Resort in a positive manner. Practice all sequence of service standard tasks as prescribed. Answer all phones and take orders from guests. Delivers orders to the room and set table for a favorable guest dining experience. Opens and serves bottles of wine or champagne according to the specified standards. Pick up the tables upon meal completion. Communicate effectively with other departments as required. Maintains professional demeanor in all guest interactions and provides prompt, friendly, courteous, and cheerful phone service to guests. Maintains a complete knowledge of all menu items served in the rooms. Recommends or suggests additional food items. Must be organized, efficient, and be professional in all guest interactions. Accurately records all guest transactions in POS system. Track all orders as needed. Set up and expedite room service and amenity orders, as well as orders for entertainers in Club 88 and other venues. Completes and maintains all side work as assigned by management. Maintains the utmost cleanliness of the work area, storage rooms, as well as, all china, glassware, silverware, serviceware, and table linens. Assists with initial guest concerns and reports to management immediately. Follows all uniform and appearance standards. Is knowledgeable and informative of all casino events, promotions, special events, concerts, and production shows. Knowledgeable and informative of all Cache Creek outlets, casino services, events, and promotions. Attends training seminars and classes All other duties assigned by management. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Must have a minimum of six months related experience and/or training in a customer service position interfacing with guests over the phone or in person; one year certificate from college or technical school or equivalent combination of experience and education. Age Requirement Must be at least 21 years of age. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registrations Cache Creek Casino Tribal Gaming License. TIPS Alcohol Awareness Program. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts and second hand tobacco smoke. The noise level in the work environment is usually moderate.

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Crunch logoPosted today

Member Service Representative (Passive Recruiting)

CrunchSan Clemente, California
Benefits: Employee discounts Free uniforms Opportunity for advancement Training & development Wellness resources Member Service Representative lively environment, versatile assignments, competitive atmosphere HIGHLIGHTS: $16/hour plus PT sales commission Free employee membership and discounts on in club purchases Sales and customer service training Opportunity for growth and career advancement Free Personal Training session each week (*booked on a first come first served basis until time slots run out) Would you like to work in a fun, high energy, gym environment, where you can develop sales and customer service skills? Encourage members, greet new guests, and compete with your teammates. You’ll never be bored with a variety of duties during your shift, and lots of fun fitness perks during your off time. Welcome to Crunch Fitness! We are a growing fitness franchise based in Southern California, that offers its employees state-of-the-art workout facilities, free membership, gym perks at over 400 Crunch locations, sales training, and room to grow within the company. The Company Crunch Fitness is a no judgement zone where people from every background can join a community of positivity, energy, and fun-filled goal crushing! We are famous for our colorful personality and kickass group training programs. We are proud to be known for the great care we take with clients and employees alike. While we believe in the power of fitness to improve lives, we also know exercise is hard work and everyone can use a little more motivation. So we’ve fused fitness and entertainment so that we can make serious exercise fun. The Position We’re looking for a gregarious greeter and friendly, front desk fitness enthusiast, eager to care for our beautiful facility and serve our awesome Crunch members. If you are a super friendly, out-going, people person - this is the job for you! Requirements MUST be out-going, enthusiastic, coachable, and full of energy! Must have a passion for fitness and helping others Preferred customer service, sales, and/or hospitality experience MSRs are expected to work 3 shifts per week, generally lasting between 3 and 6 hours each. CPR/AED Certification Responsibilities Your shifts will encompass a variety of assignments including but not limited to: Providing a warm welcome to all guests, delivering the friendliest member check-ins, and giving fun, informative, and results focused club tours Cleaning and club maintenance Answering phones, and providing excellent customer service to all members Assisting in membership sales, food and beverage sales, and opening/closing POS drawer, completing opening/closing gym checklist Participating in meetings and club events The Location SIR Fitness is based in Southern California and franchise locations include Crunch Garden Grove, Crunch Huntington Beach, Crunch Fountain Valley, Crunch Tustin, Crunch San Clemente, Crunch Vista, Crunch Carmel Valley, Crunch Eastlake, Crunch Oceanside, and Crunch University Square. Our clubs are filled with the best strength and cardio equipment in the industry, including a functional training zone with turf, olympic lifting platforms, group fitness studio, and tons of machines and free weights. We’re also proud to offer a Relax and Recover zone with hydromassage beds, tanning booths, and lounge. Some clubs also feature state of the art cycle studios, 3D body scanner and sauna. Our gyms also offer personal training and nutrition coaching, group fitness classes, and HIIT Zone classes. Why Should You Apply? Can you imagine actually having FUN at work? Meet new people, encourage members, all while developing your sales and customer service skills Compete with your teammates while inspiring others on their fitness journey Be a part of a growing company with career advancement opportunities Conveniently enjoy the gym, classes and recovery zone before and after shifts Join our team today! Compensation: $16.00 - $17.00 per hour

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