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Recent Jobs
Posted todayCustomer Service Representative
PGW Auto GlassFort Myers, Florida
This position provides verbal and/or written correspondence as necessary to resolve issues and handles inbound customer service calls from glass shops in a call center environment. Essential Job Duties: Handles inbound customer service calls from glass shops. Inputs orders into the order entry application. Provide verbal and/or written correspondence as necessary to resolve issues. Assume other duties as assigned. Preferred Qualifications: •Call Center Customer Service Experience • Bilingual, English & Spanish •High School diploma or equivalent Knowledge/Skills/Abilities: • Must be detail-oriented, organized, and able to multitask with an excellent customer service aptitude.• Proficient computer skills are essential.• Must be able to work cooperatively and communicate effectively with both employees and customers; must portray a high level of proper grammar and verbal skills.• Must be reliable/dependable.• Strive to minimize the handle time of inbound calls while maintaining quality.• Maintain the utmost level of business integrity.• Must exercise good business judgment, courtesy, and tact in rendering customer service activities.• Must maintain the utmost level of confidentiality when handling sensitive and proprietary business information. Essential Physical Demands/Work Environment: • Must be capable of working in a routine, repetitive work environment; must consistently adhere to a defined schedule always online and available to take inbound calls promptly at defined start times.• CSR’s work in ergonomically-designed work stations that create a pleasant and team-oriented environment.
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Posted todayRoom Service Attendant
Cache Creek Casino ResortBrooks, California
Summary To provide an excellent in-room dining experience to our diverse guests. Exemplify excellent guest service and extensive food and beverage knowledge. Essential Duties and Responsibilities include the following. Other duties may be assigned. Promote Cache Creek Casino Resort in a positive manner. Practice all sequence of service standard tasks as prescribed. Answer all phones and take orders from guests. Delivers orders to the room and set table for a favorable guest dining experience. Opens and serves bottles of wine or champagne according to the specified standards. Pick up the tables upon meal completion. Communicate effectively with other departments as required. Maintains professional demeanor in all guest interactions and provides prompt, friendly, courteous, and cheerful phone service to guests. Maintains a complete knowledge of all menu items served in the rooms. Recommends or suggests additional food items. Must be organized, efficient, and be professional in all guest interactions. Accurately records all guest transactions in POS system. Track all orders as needed. Set up and expedite room service and amenity orders, as well as orders for entertainers in Club 88 and other venues. Completes and maintains all side work as assigned by management. Maintains the utmost cleanliness of the work area, storage rooms, as well as, all china, glassware, silverware, serviceware, and table linens. Assists with initial guest concerns and reports to management immediately. Follows all uniform and appearance standards. Is knowledgeable and informative of all casino events, promotions, special events, concerts, and production shows. Knowledgeable and informative of all Cache Creek outlets, casino services, events, and promotions. Attends training seminars and classes All other duties assigned by management. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Must have a minimum of six months related experience and/or training in a customer service position interfacing with guests over the phone or in person; one year certificate from college or technical school or equivalent combination of experience and education. Age Requirement Must be at least 21 years of age. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registrations Cache Creek Casino Tribal Gaming License. TIPS Alcohol Awareness Program. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts and second hand tobacco smoke. The noise level in the work environment is usually moderate.
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Posted todayMember Service Representative (Passive Recruiting)
CrunchSan Clemente, California
Benefits: Employee discounts Free uniforms Opportunity for advancement Training & development Wellness resources Member Service Representative lively environment, versatile assignments, competitive atmosphere HIGHLIGHTS: $16/hour plus PT sales commission Free employee membership and discounts on in club purchases Sales and customer service training Opportunity for growth and career advancement Free Personal Training session each week (*booked on a first come first served basis until time slots run out) Would you like to work in a fun, high energy, gym environment, where you can develop sales and customer service skills? Encourage members, greet new guests, and compete with your teammates. You’ll never be bored with a variety of duties during your shift, and lots of fun fitness perks during your off time. Welcome to Crunch Fitness! We are a growing fitness franchise based in Southern California, that offers its employees state-of-the-art workout facilities, free membership, gym perks at over 400 Crunch locations, sales training, and room to grow within the company. The Company Crunch Fitness is a no judgement zone where people from every background can join a community of positivity, energy, and fun-filled goal crushing! We are famous for our colorful personality and kickass group training programs. We are proud to be known for the great care we take with clients and employees alike. While we believe in the power of fitness to improve lives, we also know exercise is hard work and everyone can use a little more motivation. So we’ve fused fitness and entertainment so that we can make serious exercise fun. The Position We’re looking for a gregarious greeter and friendly, front desk fitness enthusiast, eager to care for our beautiful facility and serve our awesome Crunch members. If you are a super friendly, out-going, people person - this is the job for you! Requirements MUST be out-going, enthusiastic, coachable, and full of energy! Must have a passion for fitness and helping others Preferred customer service, sales, and/or hospitality experience MSRs are expected to work 3 shifts per week, generally lasting between 3 and 6 hours each. CPR/AED Certification Responsibilities Your shifts will encompass a variety of assignments including but not limited to: Providing a warm welcome to all guests, delivering the friendliest member check-ins, and giving fun, informative, and results focused club tours Cleaning and club maintenance Answering phones, and providing excellent customer service to all members Assisting in membership sales, food and beverage sales, and opening/closing POS drawer, completing opening/closing gym checklist Participating in meetings and club events The Location SIR Fitness is based in Southern California and franchise locations include Crunch Garden Grove, Crunch Huntington Beach, Crunch Fountain Valley, Crunch Tustin, Crunch San Clemente, Crunch Vista, Crunch Carmel Valley, Crunch Eastlake, Crunch Oceanside, and Crunch University Square. Our clubs are filled with the best strength and cardio equipment in the industry, including a functional training zone with turf, olympic lifting platforms, group fitness studio, and tons of machines and free weights. We’re also proud to offer a Relax and Recover zone with hydromassage beds, tanning booths, and lounge. Some clubs also feature state of the art cycle studios, 3D body scanner and sauna. Our gyms also offer personal training and nutrition coaching, group fitness classes, and HIIT Zone classes. Why Should You Apply? Can you imagine actually having FUN at work? Meet new people, encourage members, all while developing your sales and customer service skills Compete with your teammates while inspiring others on their fitness journey Be a part of a growing company with career advancement opportunities Conveniently enjoy the gym, classes and recovery zone before and after shifts Join our team today! Compensation: $16.00 - $17.00 per hour
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Posted todayCustomer Success Manager (New York, NY/Reno, NV Hybrid, US)
BomboraNew York City, New York
The true B2B data pioneer, Bombora connects the B2B ecosystem in a one-of-a kind Data Cooperative—enabling a holistic view of an account’s research and consumption behavior. From this data, Bombora derives actionable insights that make it possible for brands, agencies, and publishers to identify, understand, and identify their prospects and customers, throughout the buyer and user experience, across the activation platforms of choice. Bombora is continually recognized by analyst firms as a leader in Intent data powering GTM data solutions. Join the Bombora Customer Success team and be at the forefront of driving meaningful impact for our customers! You'll have the opportunity to work with cutting-edge data solutions, build strong relationships and deliver tailored strategies to help customers succeed. Our collaborative and dynamic team culture ensures you'll have the support and resources to grow both personally and professionally. If you're passionate about Customer Success and want to be part of a forward-thinking, results-driven company, Bombora is the place to make a real difference! You will…. Build and Maintain Relationships: Cultivate strong, long-lasting relationships with customers, acting as their primary point of contact to ensure success, renewal(s), and growth opportunities. Monitor Customer Health: Regularly assess customer satisfaction and usage to identify potential issues, proactively address concerns, and help customers discover new ways to achieve their goals and maximize Bombora’s value. Drive Product Adoption: Help customers maximize the value of Bombora by providing tailored recommendations, training, and ongoing support to ensure they achieve their goals. Collaborate with Cross-Functional Teams: Work closely with Marketing, Product, and Procurement to ensure seamless communication and alignment in delivering the best customer experience. You have… Minimum 3 years experience in Customer Success or Account Management, ideally with Enterprise Customers. Excellent Communication Skills: Ability to effectively communicate with customers at all levels, both verbally and in writing, with a focus on clear, empathetic, and solution-oriented dialogue. Problem-Solving Abilities: Strong analytical and troubleshooting skills to proactively identify issues and provide timely, effective solutions to customer challenges. Team Collaboration: Ability to work cross-functionally to deliver a cohesive and positive customer experience. Perks and Benefits Competitive Salary Health / Dental / Vision Flexible Spending Account Commuter Benefits Flexible Vacation / Paid Holidays Education / Tuition Assistance 401K / Match Generous Parental Leave On Demand Learning (Udemy) Team Lunches / Outings /Events (Yes! We found a way to do virtually!) Offices (for when you want one) Compensation Package The salary range for this position is $100,000 -$118,000 with a $10,000 variable. Actual compensation may vary and will be based on a candidate’s qualifications, skills, experience, and location. Equity At Bombora, we embrace diversity because it breeds innovation. Bombora is an equal opportunity employer and participates in E-Verify.
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Posted todayService & Repair Electrician
Mister SparkyTyler, Texas
Join Our Team of Professional Electricians Do you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, you’ll be fit for our team! Opportunities for professional electricians and customer service professionals are now available across the country. JOB SUMMARY This position performs and coordinates the installation and service of electrical products and services in a residential and light commercial setting. JOB DUTIES Installation, repair, and maintenance of residential and commercial electrical equipment and services Determines general condition of all electrical equipment, can troubleshoot electrical malfunctions, and determine the extent of necessary repairs Works with and understands blueprints, electrical schematics and job specifications as it applies to your craft Identify proper materials and material quantities for new and existing repair projects Use the Straight Forward Pricing Guide, accurately present repair or installation options, and complete safety inspections MINIMUM REQUIREMENTS 3+ years of residential electrician experience High school diploma or equivalent Background check and drug screening Clean driving record Ability to communicate effectively to clients about issues and provide accurate solutions Must have local and state licenses as needed Join the Mister Sparky Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first. Pay — We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate. Flexibility — We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path — We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.
ApplyEntry-Level Tax Preparer
EZIVidalia, Louisiana
Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development Seeking a job that fits around your life? Look no further! We provide flexible scheduling options , so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as a Seasonal Entry Level Tax Preparer , you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continual training. No matter your work background or experience level, we welcome you to apply! $150 Sign-On Bonus for new employees! Terms apply What you need: Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn Additional Perks: Full-time and part-time positions are available Flexible Schedule Options – Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Enrolled Agent materials and testing reimbursement Opportunities for advancement within the organization Employee referral program & sign-on bonus for new Tax Preparers (terms apply) Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we’re not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we’re proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we’re always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
ApplyField Service Electrical Safety Technician
Industrial Electric ManufacturingAtlanta, Georgia
About IEM Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Job Overview: We are seeking a detail-oriented and skilled Electrical Safety Technician to join our team. In this role, you will be responsible for ensuring the safety of electrical systems, equipment, and operations within our organization. The ideal candidate will have a strong background in electrical safety protocols, compliance with national safety standards, and the ability to conduct inspections and maintenance on electrical infrastructure. Key Responsibilities: Conduct regular inspections of electrical systems, equipment, and wiring to ensure they meet safety standards and codes. Perform risk assessments to identify potential hazards and implement corrective actions to mitigate safety risks. Work closely with engineers and facility management teams to maintain a safe work environment. Perform electrical system testing, diagnostics, and troubleshooting of faults. Install, maintain, and calibrate electrical safety equipment, such as circuit breakers, emergency shut-off systems, and grounding systems. Ensure compliance with OSHA, NEC (National Electrical Code), and local electrical safety regulations. Maintain up-to-date documentation of electrical safety inspections, maintenance logs, and compliance records. Provide training to employees on electrical safety best practices and emergency response procedures. Respond promptly to electrical emergencies and assist with the development of corrective action plans. Collaborate with the safety team to ensure ongoing safety initiatives are met. Qualifications: Associate’s degree or technical certification in Electrical Engineering, Safety, or a related field is preferred. Or recent graduate form a 4 year college. Proven experience as an Electrical Safety Technician, Electrical Engineer, or similar role. In-depth knowledge of electrical safety standards, codes, and regulations. Strong understanding of electrical systems, circuits, and equipment. Ability to perform electrical testing, troubleshooting, and diagnostics. Excellent communication and teamwork skills. Attention to detail and strong problem-solving abilities. Certification in electrical safety, such as NFPA 70E (Electrical Safety in the Workplace), preferred. OSHA 10/30 certification is a plus. Ability to travel between IEM locations. Physical Requirements: Ability to lift heavy objects and work in physically demanding environments. Must be able to work in confined spaces and on elevated platforms. Ability to work in various weather conditions, as needed. Benefits: Competitive salary and performance bonuses. Health, dental, and vision insurance. Retirement savings plan. Paid time off and holidays. Training and development opportunities. This position offers an exciting opportunity for a candidate passionate about electrical safety and compliance. If you meet the qualifications and are eager to contribute to a safe work environment, we encourage you to apply! Why Join IEM At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey. Learn more about IEM at https://www.iemfg.com We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers Recruiting Scams Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact Non-Discrimination Statement IEM does not discriminate against any applicant based on any characteristic protected by law. Privacy Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.
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Posted todayMember Service Representative
Planet FitnessLexington, Kentucky
he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member’s accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
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Posted todayPatient Service Representative - SRS Float Pool - Variable Shift - PRN
Sharp HealthCareSan Diego, California
Hours : Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: No Weekends On-Call Required: No Hourly Pay Range (Minimum- Midpoint- Maximum): $27.660 - $31.840 - $35.660 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Represents Sharp Rees-Stealy by providing patients with appointments, information and other operational support services for assigned department. Provides a high level of customer service in a manner consistent with our Mission and Goals. Responsible for patient registration, demographic and insurance updates. Confirms insurance eligibility and obtains authorizations for service. Works with patients to resolve billing and insurance related issues. Required Qualifications Medical office experience required with a strong emphasis in customer service, computer skills, and phones or completion of a medical receptionist or equivalent training program. Preferred Qualifications H.S. Diploma or Equivalent Completion of a medical receptionist or equivalent training program. Essential Functions Collaboration and teamworkDemonstrates a commitment to serving other employees above self through teamwork collaboration, developing others and supporting SHC values. Promotes constructive working relationships. Works effectively and as a part of a team to meet departmental goals and objectives. Is respectful and trustful of others. Decisions are guided by the organizational values and are made with honesty and respect.Effective, clear communication to promote excellent department operations and efficient patient care.Stays informed through staff meetings and shares pertinent information with others.Assists co-workers with their tasks.Demonstrates flexibility to meet clinic and SRS Rehab Service needs.Assists in the daily department maintenance and general departmental flow.Promotes a positive work environment by accepting interpersonal differences and respecting others' values and opinions.Demonstrates appreciation for the work of others by offering praise and noting a job well done to others. CommunicationResponds to all phone calls within 3 rings and answers with name and department.Asks before placing a caller on hold, waits for a response and checks back with the caller and offers alternatives.Uses a pleasant voice.Is helpful and knowledgeable and thanks the caller at the end of the call.Takes complete messages that are formatted neatly, concisely, spelled correctly and written using correct medical terminology.Announces call to connecting party when transferring a call.Returns phone messages according to established guidelines based on message documentation.Refers telephone calls appropriately. Department operationsProvides accurate information to all customers including patients, physicians, co-workers and visitors and maintains a variety of office support activities.Prepares and monitors daily/weekly schedules, labels and reports accurately per department guidelines and within established timeframes.Offers information and education to patients on customer services such as van shuttle, nurse connection and educational classes and assists patient with necessary forms and directions.Maintains supply levels, patient brochures and exam preparations for work area. Notifies supervisor of key user of any repairs or maintenance needed in the environment.Knowledgeable on procedure for activating appropriate emergency support systems (i.e., code blue, red, etc.) and monitors patient waiting area alerting physical therapist, physician or nurse of any potential medical occurrences.Follows established cash receipt policy and procedures for collection of payments. Balances and secured cash drawer. Prepares daily deposit. Knowledgeable on patient account and billing information. Financial responsibilitiesAccepts accountability for the organization's financial success while delivering the highest quality of care and service.Demonstrates flexibility in work practices.Supports organizational cost containment (i.e., following work comp and PPO authorization guidelines).Takes initiative in using time effectively.Actively sets priorities and adjusts to unscheduled situations.Accepts responsibility for own actions and outcomes.Initiates communication with others to ensure job is completed successfully.Department goals (i.e., department productivity, CUOS, patient visits and FTE's).Follows established cash receipt policy and procedures for collection of payments.Balances and secures cash drawer. Prepares daily deposit with minimal reminder to complete in an accurate and thorough manner.Knowledgeable on patient account and billing information. Performs mini-registration procedures and verifies insurance eligibility. SchedulingSchedules appointments following appropriate provider guidelines, based on composite of the following and measured by supervisory review of relevant reports.Schedules appointments with the correct visit type, provides patients with accurate appointment information, verifies collector code and updates patient information and appointment site location.Confirms future appointments with patient according to guidelines.Other scheduling (e.g. IDX and PPO insurance authorization) as identified by site.Using a keyboard, type proficiently and accurately.Type a minimum of 30 words per minute with 0-2 errors.Proof work. Knowledge, Skills, and Abilities Knowledge of medical terminology required. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class
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Posted todayWeekend Member Service Representative
Planet FitnessJohnston, Rhode Island
Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. - Customer Service/Front Desk Activities ▪ Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed! ▪ Answer phones in a friendly manner and assist callers with a variety of questions. ▪ Utilize info call script at all times to callers that have never been to PF before. ▪ Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. ▪ Respond to member questions and concerns in a timely and professional manner. ▪ Conduct beverage or merchandise purchases on the point of sale system. ▪ Explaining and promoting our unique fitness instruction classes (pe@pf) to our active members and our new members, helping them to keep their workouts new and exciting. ▪ Exceeding the minimum required daily statistics. ▪ Ability to assess and assist in emergency medical situations. ▪ Upholding rules and policies in the facility. Requirements: Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Member Accounts ▪ Utilize POS system to assist with new membership cards, change of address and billing or payment questions. ▪ Checking members into fitness classes daily using Datatrak systems. ▪ Creating new memberships and guest accounts for members. ▪ Uphold integrity and security with member documents and sensitive information at all times. - Club Cleanliness and Maintenance ▪ Go above and beyond to keep the front desk area and lobby clean and orderly. ▪ Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. ▪ Regular cleaning of all exercise equipment and tanning beds. ▪ Regular restroom and wet area cleaning and stocking. ▪ Completion of daily and weekly cleaning responsibilities. - Miscellaneous ▪ Maintain a minimum 70% Black Card acquisition. (Calculated on a monthly basis). ▪ Maintain a minimum of 55% secondary billing acquisition. (Calculated on a monthly basis). ▪ Stay up to date on new tasks and current job description and perform them in a timely manner. ▪ Track Key Performance Indicators such as guest counts, cancels, info calls and BC percentages. ▪ Manage marketing efforts by ensuring that staff is aware of updates or changes. ▪ Assist with inventory counts. ▪ Uphold the positive, energetic, upbeat culture of Planet Fitness. JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
ApplyAutomotive Service Manager
Midas & SpeeDeeGainesville, Florida
Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. The Midas Service Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture. We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills. Automotive Service Manager Responsibilities As a Midas Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Recruit, hire, train, motivate, evaluate, schedule and coach employees Deliver exceptional customer service while listening and consulting customers Following up with customers, services requested, estimated completion times etc. Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts Deliver and discuss pricing estimates with customers as well as promoting shop service specials Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed. Oversee all sales, accounting and clerical functions from Service Advisors Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks Maintain inventory counts Responsible for any inventory losses Overall cleanliness and organization of the facility, including environmental compliance Employee’s payroll; record keeping of hours and scheduling Updating and submitting daily sales reports to Corporate Automotive Service Manager Requirements/Qualifications: A minimum of 2 years of store or service manager experience General automotive knowledge Excellent customer service disposition Good communication skills Strong POS computer and Internet skills Leadership ability Team building skills Ability to work a flexible retail schedule including weekends, evenings and holidays Valid driver’s license Compensation: 40,000-60,000 JOIN OUR TEAM As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. Palmetto Garage Works (Midas & SpeeDee) is locally owned and has 38 convenient locations in South Carolina, Florida & DC area! PGW operates full service automotive repair and maintenance services! Locally owned but Nationally Known! www.midas.com MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.
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Posted todayDublin Animal Hospital - Customer Service Representative
Dublin Animal HospitalDublin, Virginia
ServingDublin, Virginia and the surrounding community since 1948, Dublin Animal Hospital is an AAHA-certified veterinary practice focusing on small animals, pocket pets, and exotics. The practice is located less than 20 miles away from Virginia–Maryland College of Veterinary Medicine, making it an ideal location for new veterinary graduates as well as current students looking for an externship at an established clinic. At Dublin Animal Hospital, we offer preventive care services as well surgical procedures (C-section, cherry eye surgery, and more), and veterinarians are supported by one technician or assistant per doctor. Digital x-ray, ultrasound, and EKG equipment are available for use as needed, and boarding is also offered for medical or vacation purposes! The Veterinary Lead CSR/Receptionist plays a key role in ensuring an exceptional client experience by overseeing the front desk team, managing client communications, and maintaining smooth daily operations. This position requires strong leadership, customer service skills, and a passion for helping pets and their owners. Key Responsibilities: Client Service & Communication: Greet clients and pets with warmth and professionalism. Schedule appointments efficiently and manage appointment flow. Handle client inquiries via phone, email, and in-person. Provide accurate information on services, policies, and pricing. Assist clients with check-in, check-out, and payment processing. Address and resolve client concerns with empathy and professionalism. Leadership & Team Coordination: Train, mentor, and support the CSR/reception team. Delegate tasks effectively and ensure coverage during busy hours. Monitor front desk performance and provide feedback to improve efficiency. Assist in creating and enforcing customer service protocols. Administrative Duties: Maintain and update client records in the practice management system. Process payments, invoices, and financial transactions accurately. Ensure compliance with hospital policies and veterinary regulations. Organize and manage inventory of front desk supplies. Collaboration & Hospital Support: Work closely with veterinarians, technicians, and management to ensure smooth clinic operations. Communicate important client and patient information to the medical team. Assist with patient admissions, discharges, and follow-up calls. Qualifications & Skills: Strong leadership and team coordination skills. Excellent verbal and written communication abilities. Proficiency in veterinary practice management software (e.g., Cornerstone, Avimark, ezyVet). Ability to multitask in a fast-paced environment while maintaining attention to detail. Compassionate, patient, and professional demeanor. Preferred Qualifications: Previous experience as a lead or senior CSR in a veterinary or medical setting. Knowledge of veterinary terminology and procedures. Experience handling customer complaints and conflict resolution. Work Schedule & Compensation: Full-time position with rotating shifts, including weekends as needed. Competitive salary based on experience. Benefits may include healthcare, paid time off, CE opportunities, and employee pet care discounts.
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