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Equinix, Inc. logo
Equinix, Inc.Ashburn, VA
Who are we? Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Job Summary The Director, Customer Success Transformation has a strong background in transforming organizations and roles into proactive, customer journey stewards that are driven and measured via commercial outcomes (e.g., renewal, expansion, and forecast accuracy). This leader will be critical to work with our Customer Success organization, and through the framework of process, people, data, and technology implement a new customer journey and provide best-practices and enablement to the organization. AI personalization, targeting, and automation are a must, and we expect this leader to drive performance while balancing cost-to-serve. This leader must collaborate cross-functionally to maximize outcomes, with the entire GTM organization, finance, support, and product. Responsibilities People Create a proactive, customer-centric culture that highlights value throughout the customer journey, leading to commercial success Establish accountability and agency, where every CSM understands what good looks like and is enabled on how to achieve it Blend an approach of train & retain and external talent to develop a team of CSMs that can execute this vision Provide coaching and mentoring to CSMs and CSM Leadership on the customer lifecycle, value realization, and driving commercial outcomes Work with the GTM teams to establish a buyer journey, which defines how the customer progress in their buying journey, triggers, qualifiers, and internal resources Identify change champions to drive change management from the very beginning Process Identify process improvements and policy changes that change the way we work; starting healthy habits also includes ending bad habits that dilute the mission Establish rules of engagement with x-functional teams and tools (e.g., self-service) in order to maintain clear roles & responsibilities Refine and tune the Customer Health Score Process, making sure that it aligns with an accurate forecast for commercial outcomes (churn through expansion) Review our customer personas and ensure the right persona is taking part in the right discussions Establish a repeatable and scalable Customer Business Review process where we can showcase the value we bring to the customer Evaluate process and policy options before tooling and other options; change the way we work Identify capabilities that should live in tooling (e.g., customer portal) or with different teams (e.g., partners), enhancing our digital motion Leverage data and analytics in order to make decisions and establish processes that enable our CSMs to maximize their time with their customers Qualifications 15+ years experience preferred Bachelor's Degree preferred Expert in using Gainsight and its capabilities, including Customer Health Scoring, SkillJar, Gainsight University, and Gainsight Success Plans to unify the CSM approach to the customer journey and provide a consistent and excellent experience to our customers Expert in utilizing Clari (forecasting) and SFDC (SFA & CPQ), our primary sales management tools Strong background in utilizing AI Agents, Agentic AI, and LLMs in order to automate, target, personalize, and scale our customer success motion The targeted pay range for this position in the following location is / locations are: United States- Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual United States- Ashburn Office AEO : 195,000 - 293,000 USD / Annual Canada- Toronto Office TRO : 166,000 - 248,000 CAD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. Equinix Benefits As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work. Employee Assistance Program: An Employee Assistance program is available to all employees. US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.- Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.- Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members.- Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA).- Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Posted 2 weeks ago

Cherry Hill Programs logo
Cherry Hill ProgramsRichmond, VA
This is a seasonal role starting in November/December, with full-time or part-time hours based on your availability and business needs. Start and end dates may vary slightly due to weather or staffing. About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As a Sales Associate, you'll create the magic by providing our customers with world class guest service while creating a memorable photo experience. Join the team today and enjoy your new office view at one of our unique holiday locations! Our Sales Associates Will Also Take photos and provide guests with memorable souvenirs to take home Photography experience not required Provide excellent guest service throughout the experience Participate as a team member, ensuring photo operations run smoothly and effectively Engage in a friendly manner with all guests, staff, and coworkers Operate POS system and photography equipment Maintain a safe and clean working environment All other tasks as assigned What We're Looking For Positive attitude and strong work ethic Team player who can work independently Comfortable greeting and working with families and children Good interpersonal and communication skills Ability to process sales transactions and comfortable with cash handling Professional attire and good hygiene are a must Available to attend training meetings and complete required courses Flexibility to work during "peak" retail hours, such as evenings, weekends, and holidays Available to work a minimum of 20 hours a week or as needed Knowledge, Experience & Skill Previous retail, service industry, or cashier experience preferred but not required At least 16 years of age Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time What Else Can You Expect A fun, fast paced, and passionate environment Career advancement opportunities Referral program One free photo package for friends and family per staff member Must be used 2 weeks before the close of each season We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

Posted 3 weeks ago

Gate Gourmet logo
Gate GourmetReston, VA
We're looking for motivated, engaged people to help make everyone's journeys better. Supervise / manage the tactical day to day pricing operations of the Industrial Engineering group including maintenance of accounts and development of bids. Execute programs, projects, and activities that provide a labor component for the pricing and costing of existing business and of new business proposals. Maintain an effective labor calculation system(s) that tracks the impact of current and proposed process changes on revenue and cost. Annual Hiring Range: $95,000-$110,000 Per Year Benefits Paid time off 401k, with company match Company sponsored life insurance Medical, dental, vision plans Voluntary short-term/long-term disability insurance Voluntary life, accident, and hospital plans Employee Assistance Program Commuter benefits Employee Discounts Main Duties and Responsibilities: Key point of contact for Operations, Pricing and Marketing personnel to assit in understanding labor calculations, the impact of operational change and analysis of the impact of new business models or pricing structures. Leads the effort to and perform detailed analysis, time studies, work sampling, and operational process modeling to verify the accuracy of labor estimates, project the impact of process change, and develop estimates for new services or operations. Oversees and coordinates the training of new engineers and the continual training and development of existing engineering skills. Develops labor estimates for the pricing of Company services using the Company scoring system, time study data, reasonable estimates and extensive operational knowledge. Acts as the subject matter expert for the Company's labor calculation. Maintains the integrity and consistency of the labor pricing structure through detailed knowledge of customer requirements, a high level of operational process knowledge and consistent application of the principles of industrial engineering. Provides direct and indirect labor cost and price estimates for pro forma income statements used to competitively price new business proposals. Liaises with regional and global Financial Planning and Analysis to coordinate labor estimates. Calculates actual operational labor costs in order to support competitive pricing and to provide a metric for operational productivity and labor demand planning. Maintains structured, documented and accessible records of labor estimates and calculations, customer details and departmental correspondence to ensure total departmental cross functionality, consistency of knowledge and accuracy of calculations. Qualifications Education: BS Industrial Engineering or other related field required Work Experience: 3-5 years in a related position or discipline Specific experience in labor pricing engineering preferred Technical Skills: (Certification, Licenses and Registration) Ability to lead a team of professionals in achieving goals and objectives. Solid MS Office skills (particularly MS Excel and Access) Solid analytical skills across different functional groups within the organization Ability to demonstrate sound judgment and reasoning skills SACS or ERP knowledge a plus Language / Communication Skills: Strong written and oral communication skills Job Dimensions Geographic Responsibility: USA Type of Employment: Full-time Travel %: 50% or more Exemption Classification: Exempt Internal Relationships: Finance, Commercial, OPC and Operations teams External Relationships: n/a Work Environment / Requirements of the Job: Normal Office Environment Budget / Revenue Responsibility: (Local Currency) Organization Structure Direct Line Manager (Title): Sr Mgr, Industrial Engineering Dotted Line Manager (Title, if applicable): n/a Number of Direct Reports: n/a Number of Dotted Line Reports: n/a Estimated Total Size of Team: 2 gategroup Competencies Required to be Successful in the Job: Thinking- Information Search and analysis & problem resolution skills Engaging- Understanding others, Team Leadership and Developing People Inspiring- Influencing and building relationships, Motivating and Inspiring, Communicating effectively Achieving- Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: We treat each other with respect and we act with integrity We communicate and keep each other informed We put our heads together to problem solve and deliver excellence as a team We have passion for our work and we pay attention to the little details We foster an environment of accountability, take responsibility for our actions and learn from our mistakes We do what we say we will do, when we say we are going to do it We care about our coworkers, always taking an opportunity to make someone's day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf We anticipate that this job will close on: 11/09/2025 For California Residents, please click here to view our California privacy notice. If you want to be part of a team that helps make travel and culinary memories, join us!

Posted 2 weeks ago

CareBridge logo
CareBridgeNorfolk, VA
Clinical Provider Auditor II Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Carelon Payment Integrity is a proud member of the Elevance Health family of companies, Carelon Insights, formerly Payment Integrity, is determined to recover, eliminate and prevent unnecessary medical-expense spending. The Clinical Provider Auditor II is responsible for identifying issues and/or entities that may pose potential risk associated with fraud and abuse. How you will make an impact: Examines claims for compliance with relevant billing and processing guidelines and identifies opportunities for fraud and abuse prevention and control. Reviews and conducts analysis of claims and medical records prior to payment and uses required systems/tools to accurately document determinations and continue to next step in the claims lifecycle. Researches new healthcare related questions as necessary to aid in investigations and stays abreast of current medical coding and billing issues, trends and changes in laws/regulations. Collaborates with the Special Investigation Unit and other internal areas on matters of mutual concern. Recommends possible interventions for loss control and risk avoidance based on the outcome of the investigation. Assists with training of new associates. Minimum Requirements: Requires a AA/AS and minimum of 3 years medical coding/auditing experience, including minimum of 1 year in fraud, waste abuse experience; or any combination of education and experience, which would provide an equivalent background. Requires coding certification (CPC, CCS, CPMA). Preferred Skills, Capabilities, and Experiences: Knowledge of ICD-10 and CPT/HCPC coding guidelines and terminology and Bachelors degree strongly preferred. Medical coding and auditing experience strongly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 30+ days ago

JLL logo
JLLArlington, VA
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Lead and coordinate high-level special events for Amazon's Meetings & Events program while supervising event team members and vendor partnerships. This role serves as the primary liaison between Amazon Event Organizers and JLL's event support services, ensuring seamless execution of complex events in high-profile venues. You will establish policies, streamline operations, and drive continuous improvement initiatives that directly contribute to JLL's mission of creating transformative solutions for our clients in the real estate industry. What your day-to-day will look like: Supervise and schedule Events team members and coordinate third-party vendor activities Lead site visits, planning meetings, and final details meetings with Amazon Event Organizers Coordinate and execute high-level special events as requested by Amazon Event Organizer Establish and refine policies and procedures for event support operations Track team progress through data metrics and create monthly progress reports Provide prompt responses to Amazon Event Organizer requests within program guidelines Identify opportunities for improving team communication and operational efficiency Required Qualifications: Bachelor's degree or equivalent experience 3 years of event management or relevant hospitality experience Advanced competence with MS Word, MS Excel, MS Outlook, and other software programs Excellent written and verbal communication skills with strong grammar and proofreading abilities Ability to work flexible hours including nights, evenings, and weekends as necessary Demonstrated ability to multitask and set priorities while meeting strict deadlines Experience interpreting instructions in written, oral, and diagrammatic formats Preferred Qualifications: Experience with budget compilation and business review metrics Background in proposal and presentation development Knowledge of emergency procedures and safety protocols Experience working with high-profile clients and senior-level contacts • Familiarity with Amazon policies and procedures Previous supervisory experience in hospitality or event management Proficiency with additional software programs and database management Location: Onsite At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams. JLL is an Equal Opportunity Employer committed to diversity and inclusion. Location: On-site -Arlington, VA Job Tags: GREF If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.

Posted 1 week ago

T logo
Truist Financial CorporationGlen Allen, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for the sales and marketing of Truist Mortgage Loan products within bank policies and procedures as well as consistent, effective referrals of mortgage clients for other bank services, including the qualifying package of services, and insurance products. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Execute effective mortgage marketing and development plans to meet or exceed agreed upon mortgage production goals. Maintain a complete and thorough knowledge of the Mortgage Strategies, Policies and Procedures, as well as secondary market investor's guidelines utilized by Truist. Adhere to and comply fully with any and all Truist policies and procedures related to internal and external rules and regulations, particularly those established by State and Federal law. Provide mortgage clients sound mortgage advice based on a full understanding of client needs as well as Truist Mortgage products and their benefits. Consistently execute on Truist's referral process by introducing mortgage clients to other bank solutions for deepening client opportunities. Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1+ year(s) experience in banking and/or lending environment with basic knowledge of residential property types Good organizational, written and verbal communication skills Possesses solid interpersonal and negotiation skills Demonstrated proficiency in relevant computer applications Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role including new or transfer of registration, and applicable NMLS acceptable background check Preferred Qualifications: Bachelor's degree in Business, Marketing, Accounting, or related studies or equivalent financial sales experience. Two or more years of experience in residential mortgage lending with solid knowledge of the local market and regulations. Previous sales awards and leadership positions. OTHER JOB REQUIREMENTS / WORKING CONDITIONS Sitting/Standing/Walking/Bending/Lifting Sitting Frequently (25% - 50% of the time) Standing Frequently (25% - 50% of the time) Walking Frequently (25% - 50% of the time) Lifting Up to 25 lbs. Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel Up to 75% General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Posted 30+ days ago

B logo
Black Sky IncHerndon, VA
Principal Software Engineer, Machine Learning Operations About Us: BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery, automated analytics and high-frequency monitoring of strategic locations, economic assets and events from around the globe. BlackSky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy. BlackSky's data enables governments and businesses to see, understand and anticipate change as it happens, giving them the ultimate strategic advantage so they can act quickly. Our global team works with cutting-edge technology to make a difference around the world and prides itself on being people-first, customer-focused and fun. BlackSky is looking for a talented and creative Principal Software Engineer to support the development, operation, and capability evolution of Spectra AI, BlackSky's cutting-edge AI/ML Platform. As part of the machine learning team, you are instrumental in supporting the automated monitoring mission at BlackSky. You will help ensure that Spectra AI produces consistent, reliable, and relevant analytics to BlackSky's growing user base. This position is a critical element of the BlackSky AI/ML Engineering team and is expected to work collaboratively with internal satellite development teams to ensure success. The ideal candidate has geospatial software engineering, computer vision model deployment, operations, and testing experience; familiarity with satellite imagery or similar datasets; and success working in an agile development environment. Additionally, the ideal candidate has demonstrated the ability to manage their own efforts over a broad scope of work as an independent contributor. Finally, the candidate should be an independent thinker with the demonstrated ability and willingness to lean in to learn new tools, technologies, and approaches to solve new problems. This role reports to the Manager, Machine Learning Operations. While the locations listed in the job posting are accepted, we would love candidates near either our Herndon, VA or Seattle, WA offices. We may also consider remote candidates in certain states. Responsibilities: Design and implement image processing pipelines and software services to assist researchers developing computer vision solutions for next-generation satellite imagery analytics. Ensure high-quality and production-ready Python and GO code. Take part in the entire project lifecycle from requirements development to deployment. Serve as a lead on MLOps software development projects, data ETL projects, and software feature development. Collaborate with management and technical team on technical roadmap and implementation strategy. Own and architect the vision, strategy, and technical roadmap for BlackSky's machine learning operations platform, ensuring it can scale to support a growing portfolio of advanced AI products. Design, build, and operate a robust and automated infrastructure for the entire ML lifecycle, including labeling, ETL, training, deployment, and monitoring. Develop and manage processes and tools to improve the velocity of researchers developing next-generation AI for processing satellite imagery and multimodal data. Act as a key technical leader, partnering with stakeholders across teams (e.g., computer vision, data, platform) to streamline the path to production and accelerate AI product development timelines. Clearly and effectively communicate technical strategy, opportunities, risks, and progress to senior leadership and key stakeholders across the company. Mentor and guide other engineers on the team, leveraging your experience to teach others and foster a culture of technical excellence and innovation. Other job-related duties as assigned. Required Qualifications: Minimum of ten years of hands-on experience as a software engineer with at least four years focused on geospatial imagery. Bachelor's/Master's Degree or higher in one of the following fields: computer science, mathematics, physics, statistics, or another computational field. Demonstrated experience designing and building scalable production software solutions and architectures, especially for machine learning or image processing. Strong Python or Golang proficiency and experience writing production software for data ETL, micro-services, geospatial, or data analytics, and cloud deployment. Experience with distributed compute environments such as Kubernetes and Dask. Hands on experience working with large imagery datasets including image normalization, image augmentation, raster/vector visualization, etc. Strong ability to communicate concepts and software system results with customers, management, and the technical team, highlighting actionable insights. Hands on experience with cloud services such as AWS EKS, S3, EC2, Aurora / RDS, SQS, SNS, Batch, etc. Experience working with geospatial and image software stacks (GDAL, Rasterio, GeoPandas, Shapely, Xarray, Zarr, etc.). You may have some exposure to machine learning. While not a requirement, it would be helpful if you have studied or have worked with machine learning, statistics, computer vision and would enjoy working with Computer Vision subject matter experts. The program this role will support requires Us-born citizenship. Preferred Qualifications: Over 12 years of hands-on experience as a software engineer. Knowledge and experience with MLOps and DataOps as a practice. Experience with databases and data model design especially SQL such as Postgres / PostGIS and ElasticSearch. Experience with remote sensing datasets and image preprocessing and manipulation methods for sensors such as Sentinel, LandSat, BlackSky, Airbus, Planet, or WorldView. Experience with Infrastructure solutions including (scaling and deploying models in the cloud using AWS solutions such as Kubernetes, ClearML, Nvidia Triton, Kubeflow, Torch Serve, Argo, etc.). Life at BlackSky for full-time US benefits eligible employees includes: Medical, dental, vision, disability, group term life and AD&D, voluntary life and AD&D insurance BlackSky pays 100% of employee-only premiums for medical, dental and vision and contributes $100/month for out-of-pocket expenses! 15 days of PTO, 11 Company holidays, four Floating Holidays (pro-rated based on hire date), one day of paid volunteerism leave per year, parental leave and more 401(k) pre-tax and Roth deferral options with employer match Flexible Spending Accounts Employee Stock Purchase Program Employee Assistance and Travel Assistance Programs Employer matching donations Professional development Mac or PC? Your choice! Awesome swag The anticipated base salary range for candidates in Seattle, WA is $175,000-200,000 per year. The final compensation package offered to a successful candidate will be dependent on specific background and education. BlackSky is a multi-state employer, and this pay scale may not reflect salary ranges in other states or locations outside of Seattle, WA. BlackSky is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by law. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. EEO/AAP/ Pay Transparency Statements: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Posted 30+ days ago

Insomnia Cookies logo
Insomnia CookiesHarrisonburg, VA
Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our JMU store located at 563 University Blvd., and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company! Our sweet MIT perks & compensation: Market competitive hourly compensation Eligibility for end of period store bonus Excellent comprehensive benefits 1st day of the month after 60 days of employment $25.00 monthly cellphone stipend 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment FREE cookies with every shift! What will I do as a MIT with Insomnia Cookies? Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present. Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries. Lead new hourly staff onboarding and initial training. Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager's absence. Support Store Ops Manager with ordering, inventory control and scheduling. Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.). Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service. Desired skills/experience: At least 1 year of experience in a supervisory role within a restaurant or retail store Prior experience conducting in-person interviews of hourly support staff Prior Point of Sale (POS) systems experience Ability to utilize MS Office, Word and our Applicant Tracking System Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) Must be 18 years of age or older and have legal eligibility for employment in the United States About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

Posted 30+ days ago

F logo
Francesca's Collections, Inc.Pentagon, VA
Location: 1100 South Hayes Street Arlington, Virginia 22202 Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

Posted 30+ days ago

Farmer Focus logo
Farmer FocusHarrisonburg, VA
Who We Are and What We Do Farmer Focus's mission is to promote and protect generational family farms by shifting farm-level decision-making and chicken ownership back to farmers and empowering them to farm the way they know is best. We are committed to consistently producing 100% organic and humanely raised chicken that is better for people, the planet, and animals. Our culture is rooted in servant leadership, and we live by our Farmer Focus CARES values: Community, Accountability, Respect, Excellence, and Stewardship. Essential Functions and Responsibilities: Strong understanding of the refrigeration cycle, refrigeration, controls, and electrical systems. Knowledge of ammonia refrigeration equipment, such as compressors, ammonia pumps, evaporative condensers etc. Maintains all operational logs as required. Must be qualified to receive or transfer ammonia in all plant systems. Must be qualified to do routine maintenance on ammonia compressors, air compressors, ammonia liquid pumps, ammonia system controls, air system controls, air system drying equipment and refrigeration system condensers. Maintains an awareness of equipment operation, especially excessive heat, vibration, and noise, reporting malfunctions, hazards, or wear to the Refrigeration Manager Ability to repair or replace defective parts as needed. Successfully performs all routine tasks and applies skills and experience to solve non-routine mechanical and process issues. Demonstrate understanding and adhere to all work safety policies, procedures, and PSM/RMP requirements. Perform PMs and repairs on compressors, condensers, evaporators, pumps, vessels, valves, and other machinery included in the ammonia refrigeration equipment. Accurately completes requisition forms as needed to order parts and supplies to keep systems in good general repair. Responsible for checking voltage, fuses and resistance with the use of a Volt-Ohm-Meter (VOM). Competently uses and understands technical documents, including but not limited to: Maintenance Manuals, Schematics, Procedures, Repair Documents, etc. Maintains a neat and orderly workstation / Shop Area as needed. Other duties, as needed. Required Knowledge, Skills and Abilities: High school diploma or equivalent. 5+ years industrial refrigeration experience required. Ability to lead and train other refrigeration techs.in good engineering practices and recognized industry standards. Ability to communicate both verbally and in writing as well as read and interpret blue-prints and schematics. Ability to up-date and maintain control system P&ID's, SOP's, and PM work orders. Proven knowledge of Refrigeration, High Pressure Steam Boilers, HVAC, controls, and fundamentals of PSM/RMP is required. Ability to successfully complete Ammonia Technician Operator Level 1 and 2 will be required. RETA CIRO certification is highly desirable. Working knowledge of ammonia refrigeration system is a must. A basic understanding of Lean Principles is preferred, but not required. Ability to work in a fast-paced environment where priorities change quickly. Willing to work as part of a team. Regular and reliable attendance required. Ability to work a flexible schedule. Takes the initiative and pro-actively seeks to resolve issues independently when discovered. Willing to work occasional overtime, including weekends, as required. Must be willing to work outside in all weather conditions. Work Requirements Must have fine hand and finger dexterity. Ability to climb stairs, ladders, and platforms Must be willing to participate on PSM/safety committee. Must comply with all safety rules and instructions, participate in the Company training programs, and make every effort to learn, develop, and upgrade skills required for this job classification. Must be able to pass the fitness test. Must be able to wear a full-face respirator. Must be clean shaven. No more than 24 hours of facial hair growth. Must be willing to be part of our Hazmat team Working Environment: Work conducted primarily in a manufacturing/production environment. Must be able to tolerate the varying heat, wet and chill of the plant. Hearing and eye protective equipment required in the production area. Required to wear hair and beard nets in the production area. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Farmer Focus is committed to the principles of equal employment and to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is inclusive and equitable, free of harassment, discrimination, or retaliation based upon an individual's age, race (including traits historically associated with race, which includes hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity, or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), military status (including status as a uniformed servicemember, a veteran, or dependent of a servicemember), or any other status protected by federal, state, or local laws. Farmer Focus is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay and other compensation, termination, and all other terms, conditions, and privileges of employment.

Posted 30+ days ago

Washington Hospital, Inc., Mary logo
Washington Hospital, Inc., MaryFredericksburg, VA
Start the day excited to make a difference…end the day knowing you did. Come join our team. Respiratory Assistant or Respiratory Apprentice Available to current students pursuing a respiratory care degree. Grow through your program with us! The Respiratory Assistant and Respiratory Apprentice roles at MWHC offer hands on opportunities to support and enhance your education. Essential Functions & Responsibilities for Assistant: Processes respiratory equipment for cleaning/sterilization after patient use; cleans, calibrates, and assembles equipment in preparation for the next patient. Logs, delivers, and retrieves equipment sent to Sterile Processing for cleaning. Inventories, documents, and verifies availability of all life support equipment and medical gases for department operation. Stocks respiratory care equipment to ensure appropriate par levels are available. Notifies leadership when additional inventory or equipment is needed. Replaces and maintains equipment set-ups in assigned areas (i.e. emergency airway carts) according to department guidelines. Maintains rental logs of vendor-supplied equipment and notifies leadership when the rentals are ready to be returned to the vendor. Performs other duties as assigned. Essential Functions & Responsibilities for Apprentice: Administers basic respiratory therapy tasks in accordance with required school validation. Processes respiratory equipment for cleaning/sterilization after patient use; cleans, calibrates, and assembles equipment in preparation for the next patient. Logs, delivers, and retrieves equipment sent to Sterile Processing for cleaning. Inventories, documents, and verifies availability of all life support equipment and medical gases for department operation. Stocks respiratory care equipment to ensure appropriate par levels are available. Notifies leadership when additional inventory or equipment is needed. Assists ABG Lab supervisor in maintaining and troubleshooting ABG instruments. Replaces and maintains equipment set-ups in assigned areas (i.e. emergency airway carts, bronchoscopy carts) according to department guidelines. Performs other duties as assigned. Qualifications for Respiratory Assistant: High school graduate or equivalent required. BLS for Healthcare Providers CPR certification required within 90 days of hire. Experience in a patient care setting preferred. Qualifications for Respiratory Apprentice: Candidate must be enrolled in an accredited Respiratory Therapy program in their 3rd semester or higher. High school graduate or equivalent required. BLS for Healthcare Providers CPR certification required within 90 days of hire. Experience in a patient care setting preferred. As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Posted 30+ days ago

CareBridge logo
CareBridgeRichmond, VA
Application Architect Senior - Payment Integrity The Application Architect Senior creates architectural solutions that articulate the business context, conceptual design, and component-level logical design. Location: Atlanta, GA; Richmond, VA; Indianapolis, IN; Mason, OH; Durham, NC (preferred). This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. PLEASE NOTE: This position is not eligible for current or future visa sponsorship. How you will make an impact: Recommends new technologies based upon business value drivers and return on investment; drives new technologies towards implementation and exploitation. Establishes overall systems architecture vision and ensures specific components are appropriately designed and leveraged; contributes to the holistic vision of Enterprise Architecture. Defines architecture standards and anticipates areas where architecture standards may need to be developed that are in line with customer, IT and industry standards. Directs the construction of architecture components (e.g., data architecture, application architecture, technical architecture). Works with business units to translate business strategy into discrete requirements compatible with current technical architecture. Defines systems, technical, and application architectures for new strategic initiatives; develops and maintains an architectural blueprint and evolutionary roadmap that defines and communicates the strategic direction for these architectures in support of business and technical strategies. Explains how the roadmap maintains and delivers cost effectiveness, business value, and competitiveness. Minimum Requirements: Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 5 years of experience in architecture/design in relevant technology disciplines; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Healthcare experience preferred; medical claims experience a plus. Extensive hands-on product development experience. Java, JavaScript, and/or Python experience. Cloud experience (AWS , GCP). Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 30+ days ago

MTM, Inc. logo
MTM, Inc.Richmond, VA
At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The EDI Systems Analyst II will be accountable for guiding the actions of EDI experts by working closely with business units to analyze processes, analyze the business needs, and to provide solutions. The EDI Systems Analyst II role will solicit, define and manage EDI requirements for internally and externally developed projects and implementations in a team-oriented environment. What you'll do: Identify, document and educate MTM partners on client EDI requirements Identify, analyze and document business objectives and requirements by performing analysis and developing the necessary documentation to define, justify, launch and execute projects Define, create, and validate user stories necessary to achieve internal and external objectives Monitor, analyze, and ensure EDI compliance in the following subject areas: Member Eligibility, Encounter and Claims Data, Payment Remittance, Capitation, and Provider Data Manage and coordinate EDI deliverables to both internal and external stakeholders including but not limited to: EDI data files, accompanying reports, and required attestations Lead sessions for small to medium applications/projects or a few large applications/projects Validate EDI solutions meet both internal and external client needs Evaluate potential future client EDI requirements to support successful RFP and implementations processes Lead multi-team requirement gathering sessions, stakeholder interviews, group sessions, and user observations Act as a liaison between the business customer and the technology providers, both internally and externally Communicate relative feedback, level of effort, and return on investment to business users for project prioritization Responsible for making improvements of processes or workflows to enhance performance Partner with associated departments to ensure uniformity in data Remain informed on ever-changing information to ensure accuracy within business processes Partner with EDI developers to ensure solutions meet requirements What you'll need: Experience, Education & Certifications: High School Diploma or G.E.D equivalent Bachelor's degree in technical or business disciplines with outlined experience, however, willing to accept equivalent field experience in lieu of degree Minimum 7 years of EDI technical or business work experience 3+ years of SQL experience 3+ years' experience in software development methodologies including Agile and scrum processes 5+ years of working HIPAA X12 Standard Transactions 5+ years' experience in eliciting/documenting business requirements using interviews, group facilitation, data/workflow/system analysis and business process documentation Previous experience collaborating with Business Users, Programmers, and Quality Assurance Testers in a corporate environment Skills: Comprehensive understanding of the common Health Care EDI transactions: 834, 837, 277U, 277CA, 835, 820, 270/271, 999 Advanced knowledge of Health Care EDI subject areas and the ability to translate that into EDI requirements Ability to create SQL queries utilizing multiple tables and datasets to analyze and evaluate EDI data within a SQL database Accurately articulates technical specifications in a manner the normal business user can understand in both written and verbal form Ability to effectively work, demonstrate applications, and conduct presentations to all levels within the organization Demonstrates a positive attitude and flexibility in areas such as job duties and schedule in order to serve the business and operational goals Ability to translate business processes into workflows and system requirements Ability to manage multiple tasks and projects, and forge strong interpersonal relationships with both internal and external stakeholders Ability to solve problems by utilizing training, knowledge, tools, and analytical skills Ability to assimilate new and existing technologies Exemplary communication skills. Must be able to address all levels of employees and customers Ability to be effective in a fast paced, dynamic environment with minimal supervision Excellent planning, documentation, organizational, analytical, and problem-solving abilities with a strong attention to detail What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min: $80,000 Salary Max: $108,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

Posted 5 days ago

K logo
Kokosing Construction Co., Inc.Chesapeake, VA
Kokosing (www.kokosing.biz) is one of America's 40 largest General Contractors and services a broad spectrum of clients in both the private and public business sectors. Kokosing's services include heavy civil/industrial construction such as highways, bridges, underground utilities, water/wastewater facilities, and marine construction. For over 70 years, Kokosing has successfully attracted the most qualified technical personnel in the construction industry by offering visible challenges, superior quality, and attractive rewards. With over $2.8 billion in annual sales and a commitment to its workforce, Kokosing is the winning team. Job Description: We have needs for a Crane Operator in the following areas with the following designations: Arlington, VA - NCCCO (or CIC) with LAT/LBT designation; pile driving experience preferred Hagerstown, MD - NCCCO (or CIC) with TLL designation Chesapeake, VA - NCCCO (or CIC) with LAT/LBC designations; sheet pile experience preferred SUMMARY Operates lattice boom and telescopic/hydraulic cranes to perform duties for heavy highway/bridge construction projects. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Checks all fluids before starting engine. Levels crane using inside cab controls and levelling bubble. Observes load rigging or hookup and determines safety of load using load chart. Always operates within parameters of load chart. Understands and makes use of standard hand signals. Manipulates or depresses crane controls such as pedals, levers, and buttons, to regulate speed and direction of crane and hoist movement. Operates in a smooth and controlled manner. Uses hoisting attachments such as hook, sling, electromagnet, or bucket as load requires. Cleans and maintains crane and hoisting mechanism. Inspects crane for defective parts and notifies supervisor of defects or malfunctions immediately. Operates crane in a safe, responsible manner. CERTIFICATES, LICENSES, REGISTRATIONS NCCCO (or CIC) with LAT and TLL designations required. DOT medical card required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Level and position crane for a pick. Must be able to determine weight of item being picked. Must check charts to see if item is within weight limits of crane. Lift and set various objects as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE 5+ years related experience and/or training. Experience must be commensurate with requirements of project (e.g. bridge or utility experience, use of hydraulic or friction crane), and therefore will vary by project. LANGUAGE SKILLS English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports. SUPERVISORY RESPONSIBILITIES None MATHEMATICAL SKILLS Average: must be able to calculate safe load levels from charts provided. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Use of arms, hands for feet for loader controls 100%of the time. Climb on and off machinery as necessary. Sit on machinery 100% of time. Stoop or kneel at least once per day to do routine maintenance on machinery. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Tolerate some vibration produced by machinery. Tolerate movement over rough terrain at times. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee must regularly work or walk on uneven ground or onboard floating equipment. Access and egress to barges, boats and piers requires ability to do so from moving surfaces due to water motion. Must have good vision and hearing for details at close range or in the distance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is frequently exposed to fumes or airborne particles and vibration. The employee is occasionally exposed to toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually loud. Construction sites may be in isolated areas but are mostly in tight, high traffic areas; high activity level - around other equipment and workers. Expected base pay range for this position is: $37.00/hr - $45.00/hr This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Kokosing at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. BENEFITS Kokosing offers a competitive compensation and benefits package including medical, life, and disability insurance, paid time off and a 401K plan. Kokosing is an equal employment opportunity/affirmative action federal and state contractor. The company does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class.

Posted 2 weeks ago

Marsh & McLennan Companies, Inc. logo
Marsh & McLennan Companies, Inc.Richmond, VA
We are seeking an experience Health Actuary to join our Actuarial and Financial Consulting teams at Mercer. This hybrid role (minimum of 3 days in the office) can be located an any of our office locations across the United States. As a Senior Health Actuarial Consultant, you will manage client projects focused on employers' health benefits strategies, including financial projections, plan design optimization, and renewal negotiations. You will also serve as a primary financial contact for clients while providing direction to analysts and associates. We will count on you to: Lead routine client engagements, managing overall service delivery, strategy, financial evaluations, plan design, renewals, business placement, benchmarking, and other projects related to underwriting health and welfare insurance. Review data analyses conducted by junior staff to ensure actuarial accuracy, proper use of models, and support their professional development. Perform and review complex analyses and cost projections using tools like Excel, SAS, and other software, with potential specialization in healthcare-related insurance areas. Draft and review client reports and presentations to summarize findings, recommend strategies, and propose solutions or plan designs. Handle day-to-day client interactions, resolve project-related questions, and guide junior team members in client management. Assist senior team members in business development efforts by identifying growth opportunities and supporting responses to proposals. Contribute to the development of intellectual capital and expand knowledge of health insurance actuarial services and products. What you need to have: BA/BS degree in actuarial science, math, statistics, finance, economics, or a related field required. Minimum 7 years' experience working in an actuarial field, with health and benefits consulting experience Proven progress to obtaining your ASA designation Client facing experience Strong analytical skills and working knowledge of Microsoft Office-Word, Excel, and PowerPoint. What makes you stand out: Experience in health benefits actuarial consulting. ASA credentialed Why join our team: We help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Application will posted through November 10. Apply Now! #MERHBUS Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. The applicable base salary range for this role is $117,000 to $234,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Posted 2 weeks ago

HDR, Inc. logo
HDR, Inc.Glen Allen, VA
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story ' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Water/Wastewater EIT, we'll count on you to: Create detailed designs of water and wastewater treatment systems and collection systems under instruction from the Project Engineer Prepare plans for water and wastewater systems, write specifications, analysis and study-level reports for water and wastewater treatment distribution and collection systems, determine appropriate design methods, equipment sizing and selection, and work directly with the owner Conduct quality control reviews of completed designs Perform other duties as needed Preferred Qualifications Masters Degree Previous water / wastewater experience Local candidates preferred Required Qualifications Bachelor's degree in Civil Engineering or equivalent field Engineer in Training (EIT) certificate. Interest or experience designing water/wastewater treatment facilities AutoCAD and/or MicroStation experience Microsoft Office experience Must be able to work in a team environment An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ , People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Posted 30+ days ago

Taco Bell logo
Taco BellSpotsylvania, VA
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." JOB SCOPE: The Assistant Restaurant General Manager (AGM) is the primary assistant to the Restaurant General Manager and is responsible and accountable for the overall leadership and supervision of a single Taco Bell or Dual Branded unit. Key Objectives are the meeting or exceeding of the guest metrics, Employee Satisfaction, and Shareholder Equity in the assigned unit. The AGM directly performs hands on operational work (as necessary) to train employees, respond to guest needs and to ensure proper financial returns are achieved. CORE RESPONSIBILITIES: Products are made to standard. Ensures all Guest Metrics are followed. Ensures all Food Safety Standards are in compliance, including the physical plant. Assists in proper execution of all new product training rollouts. Assists in the hiring, training, and development of new Team Members. Assists in achieving all financial goals of the restaurant. Tracks and Analyzes sales, labor, inventory, and controls daily. Takes corrective action to ensure the Restaurant exceeds targets. Provides feedback to the management team on new hire performance. Ensures maintenance of equipment, facility, and grounds through use of preventative maintenance program. Understands language on Coaching Report. Job Requirements and Essential Functions: High School Diploma or GED Must be at least 18 years old Must pass background check Valid Drivers' License Must have reliable private transportation At least 1 year of Assistant Management experience. Food service experience is a plus. Able to do basic business math Basic computer literacy Able to work a varied schedule including late nights and weekends We are a growing company that believes in coaching and supporting every individual to grow to their full capacity. Our Taco Bell Restaurant Assistant General Manager benefits include: Competitive Starting Pay Advancement Opportunities Bonus Potential ECPI University will provide a scholarship match equal to direct payments paid to the University for up to 15% of the total tuition and fee charges Scholarship Opportunities are available Employees can receive discounts on movie tickets, cell phone service, hotels, vacation rentals, restaurants, retail outlets and more 401(k) Savings Plan with Match Voluntary Medical Insurance Voluntary Life & Disability Insurance Voluntary Dental Insurance Vacation Pay Meal Allowance This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all-inclusive, and a similar job at other Brands, Franchise or License locations may be different.

Posted 30+ days ago

Five Below, Inc. logo
Five Below, Inc.Culpeper, VA
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently. Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability. Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales. Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible. Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner. Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment. QUALIFICATIONS At least 16 years old Available to work a flexible schedule Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices) Good communicator with the ability to engage with customers Able to handle customer interactions and potential issues/concerns courteously and professionally Use basic information-gathering skills to solve problems Ability to learn procedural knowledge acquired through on- the-job training ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.41 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 30+ days ago

Amsted Rail logo
Amsted RailPetersburg, VA
ESSENTIAL FUNCTIONS To accomplish this job successfully, an individual must be able to perform each essential function satisfactorily Adhere to safety, ergonomics and environmental requirements, defined by Amsted Rail, outlined by the Amsted Rail Health & Safety program Maintain the capability to perform and a comprehensive knowledge of all job functions related to department production Coordinate with Material Handling and Tooling personnel to ensure the required parts, supplies and raw materials are staged to support scheduled production requirements Coach employees toward common objectives while applying sound motivational and corrective techniques including employee counseling, disciplinary action and recognition for good work Balance daily departmental production requirements and workforce production assignments Lead production teams in the training and auditing of standard work, safety practices and quality products, through strong leadership and mentoring skills Ensure production results into SAP, Microsoft Excel, and completes other related reports Comply with and enforce all company quality policies, specification, regulations and instructions Champion company principles in 6S, continuous improvement and Lean Manufacturing Maintain throughput requirements by ensuring team members are productive, maximizing equipment up time and to ensure adequate component flow Inspect parts for conforming or non-conforming product and segregate product in accordance with quality standards Notify supervisors, engineering or maintenance personnel of production problems, alarms or faults that cannot be resolved in a timely manner and actively participate in identifying and correcting these problems Verify ongoing area maintenance and housekeeping tasks are completed by production personnel, as directed by standard work instructions

Posted 3 weeks ago

W logo
Windsor, Inc.Lynchburg, VA
Job Details Job Location: 26 Lynchburg- Lynchburg, VA Position Type: Part Time Education Level: High School Salary Range: Undisclosed Job Category: Retail- Sales Description #JOINTHEOASIS Who we are: Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family. We are committed to providing a broad selection of on-trend apparel for all the occasions in a woman's life. Our mission is to create an oasis that inspires and empowers women. Why you matter: As a part time Windsor stylist, you are the face of our brand to our fashion loving customers! You are committed to inspiring and empowering each customer every day in your store. As the first contact of the Windsor brand, you'll get to showcase your incredible style and passion for fashion through styling our customers head to toe while creating a positive environment for all. You are not just selling clothes, you are creating memories! Qualifications What you do: You smile and make our customers happy! You have fun and create the Oasis for our customers using the Windsor 4-step Selling Method. You've got great style and love Windsor products! You put thought into your style each day and love to share your passion for fashion and Windsor products with our customers. Your styling tips help our customers feel confident in their purchases. You take pride in your store! Whether it's changing a mannequin, sweeping the dust bunnies or hanging the next best selling dress, you work hard and you're always ready to learn, adapt and improve. You have a competitive spirit and strive to achieve your personal and store goals. You think outside the box! You're a creative thinker and are always seeking new ways to create value for our guests. You do the right thing! You know integrity is mandatory and follow all Windsor policy and procedures. You're committed to your team! You respect our caring and loyal Windsor family every day on every shift. You value diversity and are committed to an inclusive work environment for all team members. What makes you stand out: You're flexible and reliable with your schedule. You thrive in a fast paced environment. You can handle multiple tasks at one time. You're at least 16 years of age What else you'll love: A generous 40% discount on all Windsor products year round. (Additional discounts periodically) Opportunities for development, ongoing training and potential for advancement. Just ask how many of our leaders started as stylists! A flexible schedule to fit your lifestyle. We know you live a full life! Physical Demands: Frequently stands, walks, observes, bends and pushes. Must be able to count, communicate, read and write in English. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise or supplies throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary. Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.

Posted 30+ days ago

Equinix, Inc. logo

Director, Customer Success Transformation

Equinix, Inc.Ashburn, VA

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Job Description

Who are we?

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Summary

The Director, Customer Success Transformation has a strong background in transforming organizations and roles into proactive, customer journey stewards that are driven and measured via commercial outcomes (e.g., renewal, expansion, and forecast accuracy). This leader will be critical to work with our Customer Success organization, and through the framework of process, people, data, and technology implement a new customer journey and provide best-practices and enablement to the organization. AI personalization, targeting, and automation are a must, and we expect this leader to drive performance while balancing cost-to-serve. This leader must collaborate cross-functionally to maximize outcomes, with the entire GTM organization, finance, support, and product.

Responsibilities

People

  • Create a proactive, customer-centric culture that highlights value throughout the customer journey, leading to commercial success

  • Establish accountability and agency, where every CSM understands what good looks like and is enabled on how to achieve it

  • Blend an approach of train & retain and external talent to develop a team of CSMs that can execute this vision

  • Provide coaching and mentoring to CSMs and CSM Leadership on the customer lifecycle, value realization, and driving commercial outcomes

  • Work with the GTM teams to establish a buyer journey, which defines how the customer progress in their buying journey, triggers, qualifiers, and internal resources

  • Identify change champions to drive change management from the very beginning

Process

  • Identify process improvements and policy changes that change the way we work; starting healthy habits also includes ending bad habits that dilute the mission

  • Establish rules of engagement with x-functional teams and tools (e.g., self-service) in order to maintain clear roles & responsibilities

  • Refine and tune the Customer Health Score Process, making sure that it aligns with an accurate forecast for commercial outcomes (churn through expansion)

  • Review our customer personas and ensure the right persona is taking part in the right discussions

  • Establish a repeatable and scalable Customer Business Review process where we can showcase the value we bring to the customer

  • Evaluate process and policy options before tooling and other options; change the way we work

  • Identify capabilities that should live in tooling (e.g., customer portal) or with different teams (e.g., partners), enhancing our digital motion

  • Leverage data and analytics in order to make decisions and establish processes that enable our CSMs to maximize their time with their customers

Qualifications

  • 15+ years experience preferred

  • Bachelor's Degree preferred

  • Expert in using Gainsight and its capabilities, including Customer Health Scoring, SkillJar, Gainsight University, and Gainsight Success Plans to unify the CSM approach to the customer journey and provide a consistent and excellent experience to our customers

  • Expert in utilizing Clari (forecasting) and SFDC (SFA & CPQ), our primary sales management tools

  • Strong background in utilizing AI Agents, Agentic AI, and LLMs in order to automate, target, personalize, and scale our customer success motion

The targeted pay range for this position in the following location is / locations are:

United States- Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual

United States- Ashburn Office AEO : 195,000 - 293,000 USD / Annual

Canada- Toronto Office TRO : 166,000 - 248,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.- Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.- Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members.- Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA).- Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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