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CSC Generation logo
CSC GenerationMcLean, VA
With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As a General Manager at Sur La Table, you play a key role in the success of the store by leading high-performing retail and culinary teams that inspires customers throughout every stage of their culinary experience. This position combines strategic business acumen with strong operational expertise to drive both culinary and retail business performance while delivering #bestincenter service, a company-wide standard for excellence in service. Key Responsibilities Leadership & Team Development · Recruit, develop and retain a high-performing team to meet the business needs of both culinary and retail. · Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture. · Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth. Customer Experience & Brand Representation · Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. · Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. · Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture. · Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty. Sales & Business Performance · Develop and implement strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across culinary and retail operations. · Monitor and analyze key performance metrics daily to identify opportunities and optimize store performance. · Consistently meet or exceed culinary and retail goals by delivering exceptional classes and customer experiences that drive engagement and sales. Performance is measured by key KPIs such as second-class sign-ups, retail product sales, individual sales volume, average transaction value, customer conversion rates, and guest feedback through Google reviews. Operations & Compliance · Oversee daily store operations, ensuring compliance with company policies and procedures. · Maintain accurate inventory levels, minimize shrink, and ensure proper product merchandising. · Ensure store safety and cleanliness, addressing any maintenance needs promptly. · Maintains the accuracy and integrity of associates’ records, including but not limited to time and attendance data, food safety certifications, and personal information. · Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy. · Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed. Physical Requirements · Ability to communicate verbally and work cooperatively with associates and customers. · Ability to remain standing for up to 5 hours at a time. · Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor. · Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor. · Ability to lift and/or move merchandise weighing up to 50 lbs. · Ability to ascend/descend ladders to retrieve and/or move merchandise. · Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work. · Workweeks are expected to be between 46 and 48 hours with the ability to have a flexible schedule, including nights, weekends, and holidays. · Regular and predictable attendance. Qualifications & Experience · Must be 21 years of age or older at the time of employment. · 3+ years of retail management experience, preferably in a specialty or culinary retail environment. · Current Food Manager Certification, or ability to acquire certification as needed · Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals. · Strong leadership skills with the ability to inspire, develop, and retain a high performing team. · Excellent communication, problem-solving, and decision-making abilities. · Passion for community engagement and providing exceptional customer experiences. · Proficiency in Microsoft Office and retail management systems preferred. This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com .

Posted 1 week ago

CSC Generation logo
CSC GenerationAlexandria, VA
With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. As a Coffee Specialist at Sur La Table, you are the in-store expert and advocate for all things, coffee. This position is responsible for delivering #bestincenter service by sharing product knowledge, brewing techniques, and personalized recommendations. The Coffee Specialist will play a key role in driving sales of espresso machines, grinders, coffee makers, and accessories through product demonstrations and educational classes. Key Responsibilities Customer Experience & Brand Representation · Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. · Lead engaging and informative coffee brewing demonstrations that showcase our Sur La Table’s expertise and unique competitive edge offerings. · Educate customers on a variety of brewing techniques, including pour-over, French Press, AeroPress, espresso, cold brew, and coffee art. · Guide customers in selecting coffee beans based on flavor profiles, roast levels, and origin. Sales & Business Performance · Recommend appropriate coffee equipment and maintenance practices based on customer needs. · Promote and sell coffee products, equipment, and accessories to customers. · Assist the store in achieving revenue goals by driving customer engagement and conversion through education. · Consistently meet or exceed culinary program goals by delivering exceptional classes that drive customer engagement and sales. Performance is measured by key KPIs such as second-class sign-ups, retail culinary product sales, and guest feedback through Google reviews. Team Engagement & Store Support · Partner with store leaders to ensure alignment between culinary programming and store priorities. · Collaborate on merchandising strategies that highlight key tools and products featured in classes. Operations & Compliance · Ensure compliance with food safety standards, local health codes, and sanitation regulations. · Always maintains a coffee-ready store environment, ensuring quality and consistency across all in-store brewing methods. · Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses. · Ensure store safety and cleanliness, addressing any maintenance needs promptly. · Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy. · Model and ensure consistent adherence to all Sur La Table policies and standard operating procedures (SOPs). Physical Requirements · Ability to communicate verbally and work cooperatively with associates and customers. · Ability to remain standing for up to 4 hours at a time. · Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor. · The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose. · Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor. · Ability to use hands to seize, hold, grasp, turn, or otherwise to grind, tamp, steam, pour, froth, and/or demonstrate other coffee brewing techniques. · Ability to lift and/or move merchandise weighing up to 50 lbs. · Ability to ascend/descend ladders to retrieve and/or move merchandise. · Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work. · Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays. While this is the minimum availability, scheduled hours may differ based on business needs. · Regular and predictable attendance with the flexibility to adjust class assignments based on demand, ensuring 3-4 classes are taught per week. · Ability to work in a coffee bar area with exposure to hot equipment, steam, varying temperatures, and potential airborne and physical coffee-related allergens. Qualifications & Experience · Must be 18 years of age or older at time of employment. · Passion for coffee and in-depth knowledge of brewing methods, coffee origins and equipment. · Ability to create engaging, hands-on experiences for customers. · Strong enthusiasm for coffee and a genuine eagerness to share knowledge with others. · Excellent communication, problem-solving, and decision-making abilities. · Passion for community engagement and delivering exceptional customer experiences. · Proficiency in Microsoft Office and retail management systems preferred. This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com .

Posted 30+ days ago

CSC Generation logo
CSC GenerationAlexandria, VA
With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As a Store Floor Lead at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this leadership role, the StoreFloor Lead supports the General Manager (GM) or Store Manager (SM) in achieving sales and operational goals. As a key driver of in-store performance, Store Floor Lead serves as the Manager on Duty (MOD), ensuring smooth daily operations and always delivering a #bestincenter customer experience, a company-wide standard for excellence in service. Key Responsibilities Leadership & Team Development · Lead the sales floor and oversee daily store operations as Manager on Duty (MOD). · Provides in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager. · Support onboarding, training, and development of new associates. Customer Experience & Brand Representation · Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. · Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. · Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture. · Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty. Sales & Business Performance · Support the achievement of store sales goals through effective customer engagement and team motivation. · Maximize selling opportunities by identifying customer needs and offering relevant solutions. · Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates. Operations & Compliance · Direct employees to ensure appropriate merchandise stock levels and that the selling floor is adequately stocked and merchandised in accordance with visual standards. · Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests). · Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy. · Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed. Physical Requirements · Ability to communicate verbally and work cooperatively with associates and customers. · Ability to remain standing for up to 4 hours at a time. · Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor. · Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor. · Ability to lift and/or move merchandise weighing up to 50 lbs. · Ability to ascend/descend ladders to retrieve and/or move merchandise. · Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work. · Workweeks are expected to be between 20 and 25 hours with the ability to have a flexible schedule, including nights, weekends, and holidays. · Regular and predictable attendance. Qualifications & Experience · Must be 21 years of age or older at the time of employment. · 1 year of retail management experience, preferably in a specialty or culinary retail environment. · Strong leadership skills with the ability to inspire, develop, and retain a high performing team. · Excellent communication, problem-solving, and decision-making abilities. · Passion for community engagement and providing exceptional customer experiences. · Proficiency in Microsoft Office and retail management systems preferred. This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com .

Posted 1 week ago

ARSIEM logo
ARSIEMArlington, VA
About ARSIEM Corporation At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support. As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and the ability to have an impact on every client you work with. ARSIEM is looking for a Cyber Incident Manager to perform investigations to characterize of the severity of breaches, develop mitigation plans, and assist with the restoration of services. This position will support one of our Government clients in Arlington, VA. Responsibilities Correlating incident data to identify specific trends in reported incidents Recommending defense in depth principles and practices (i.e. Defense in Multiple Places, layered defenses, security robustness, etc.) Performing Computer Network Defense incident triage to include determining scope, urgency, and potential impact Researching and compiling known resolution steps or workarounds to enable mitigation of potential Computer Network Defense incidents within the enterprise Applying cybersecurity concepts to the detection and defense of intrusions into small, and large-scale IT networks, and conduct cursory analysis of log data Monitoring external data sources to maintain currency of Computer Network Defense threat condition and determine which security issues may have an impact on the enterprise Identifying the cause of an incident and recognizing the key elements to ask external entities when learning the background and potential infection vector of an incident, Receiving and analyzing network alerts from various sources within the enterprise and determine possible causes of such alerts Tracking and documenting Computer Network Defense (CND) incidents from initial detection through final resolution, and work with other components within the organization to obtain and coordinate information pertaining to ongoing incidents Limited candidates may be hired for shift work; assigned to set schedules, triaging and researching incidents for Indicators of Compromise (IOCs), escalating to specialized analysts Minimum Qualifications BS Incident Management, Operations Management, Cybersecurity or related degree. HS Diploma with 7-9 incident management or cyber security experience 5+ years of directly relevant experience in cyber incident management or cybersecurity operations Knowledge of incident response and handling methodologies Having close familiarity with NIST 800-62 (latest revision), and FISMA standards as they pertain to reporting incidents Ability to prioritize incidents, investigate and describe tactics used in phishing campaigns, as well as recognize gaps in incident reporting Knowledge of general attack stages (e.g., foot printing and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks, etc.) Skill in recognizing and categorizing types of vulnerabilities and associated attacks Knowledge of basic system administration and operating system hardening techniques, Computer Network Defense policies, procedures, and regulations Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored]) Knowledge of system and application security threats and attack methods (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code) Preferred Qualifications Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored]) Knowledge of system and application security threats and attack methods (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code) Desired Certifications: GCIH, GCFA GISP, GCED, CCFP or CISSP Clearance Requirement : This position requires an Active TS/SCI clearance and the ability to obtain Department of Homeland Security (DHS) Entry on Duty (EOD) Suitability. Candidate Referral : Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3,500, and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment. ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Posted 1 week ago

ARSIEM logo
ARSIEMArlington, VA
About ARSIEM Corporation At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support. As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and the ability to have an impact on every client you work with. ARSIEM is looking for a Cyber Case Manager to perform investigations to characterize of the severity of breaches, develop mitigation plans, and assist with the restoration of services.This position will support one of our Government clients in Arlington, VA. Responsibilities Researching and compiling known resolution steps or workarounds to enable mitigation of potential Computer Network Defense incidents within the enterprise Applying knowledge of the tactics, techniques, and procedures of various criminal, insider, hacktivist, and nation state threat actors to identify and validate threats Applying cybersecurity concepts to the detection and defense of intrusions into small, and large-scale IT networks, and conduct cursory analysis of log data Conducting cursory analysis of log data Monitoring external data sources (e.g., Computer Network Defense vendor sites, Computer Emergency Response Teams [CERTs], SANS, Security Focus) to maintain currency of Computer Network Defense threat condition and determine which security issues may have an impact on the enterprise Identifying the cause of an incident and recognizing the key elements to ask external entities when learning the background and potential infection vector of an incident Receiving and analyzing network alerts from various sources within the enterprise and determine possible causes of such alerts Tracking and documenting Computer Network Defense (CND) incidents from initial detection through final resolution Working with other components within the organization to obtain and coordinate information pertaining to ongoing incidents Providing support during assigned shifts Minimum Qualifications BS Incident Management, Operations Management, Cybersecurity or related degree. HS Diploma with 4-6 years of incident management or cyber security experience. 2+ years of directly relevant experience in cyber incident management or cybersecurity operations Knowledge of incident response and handling methodologies Knowledge of the NCCIC National Cyber Incident Scoring System to be able to prioritize triaging of incident Knowledge of general attack stages (e.g., foot printing and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks, etc.) Skill in recognizing and categorizing types of vulnerabilities and associated attacks Knowledge of basic system administration and operating system hardening techniques Knowledge of Computer Network Defense policies, procedures, and regulations Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored]) Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code) Must be able to work collaboratively across physical locations Preferred Qualifications Knowledge of basic system administration and operating system hardening techniques Knowledge of Computer Network Defense policies, procedures, and regulations Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored]) Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code) Clearance Requirement : This position requires an Active TS/SCI clearance and the ability to obtain Department of Homeland Security (DHS) Entry on Duty (EOD) Suitability. Candidate Referral : Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3,500, and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment. ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Posted 1 week ago

ARSIEM logo
ARSIEMArlington, VA
About ARSIEM Corporation At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support. As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and the ability to have an impact on every client you work with. ARSIEM is looking for a motivated Network Engineer to implement, maintain, and support the lab network infrastructure.. This position will support one of our Government clients in Arlington, VA. Responsibilities Leverage advanced analytical and technical skills to design and implement infrastructure solutions that enhance mission execution and support command decision-making. Support the integration of new technologies and equipment within lab environments, including the development and refinement of standard operating procedures (SOPs) and policies. Assess network topology and device configurations, identify critical security vulnerabilities, and recommend security best practices. Provide user support for Virtual Private Networks (VPNs) and virtual Desktop Infrastructure (VDI), such as Citrix, as well as MacOS and iOS platforms. Troubleshoot and resolve a broad range of technical issues, from basic to complex network problems Implement granular access controls, monitor system performance and accessibility, establish and maintain backup protocols, and ensure system security. Diagnose and resolve complex enterprise storage issues across local and wide area networks, including replication strategy support and remediation of storage-related incidents. Design, build, and maintain robust network environments by configuring routers, switches, and firewalls, as well as updating network devices and performing IP address audits. Ensure optimal network performance by troubleshooting issues, enforcing system standards, and collaborating with stakeholders to optimize infrastructure. Secure network systems through policy enforcement, access controls, and continuous monitoring. Minimum Qualifications BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering, or related degree; or HS Diploma and 7+ years of network administration, network engineering, or systems administration experience. 5+ years of directly relevant experience in network administration Proficiency with multiple operating systems, including Linux/Unix and macOS Strong knowledge and experience with routers, switches, firewalls, and VPNs Experience and knowledge of networking and network administration Skilled in working with virtual desktop environments (Citrix, VMware) Must be able to work collaboratively across physical locations Preferred Qualifications Familiarity with Palo Alto firewalls and Cisco switches Experience with converged infrastructure solutions (e.g., FlexPod) and NetApp storage systems Proficiency with Cisco Intersight, vCenter, and virtualization automation/optimization Strong documentation skills for technical procedures and SOPs Capable of creating and maintaining network diagrams Demonstrated experience in network design, implementation, and performance tuning Project management capabilities and excellent time-management skills Expertise in hardening network devices and infrastructure for enhanced security DoD 8140.01 IAT Level II Network+ CCNA Clearance Requirement : Must have an active Secret clearance and be able to obtain a TS/SCI clearance. Must be able to obtain DHS Suitability. Candidate Referral : Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3,500, and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment. ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Posted 3 weeks ago

ARSIEM logo
ARSIEMArlington, VA
About ARSIEM Corporation At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support. As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and the ability to have an impact on every client you work with. ARSIEM is looking for a a Technical Writer to perform investigations to characterize of the severity of breaches, develop mitigation plans, and assist with the restoration of services. This position supports one of our government clients in Arlington, VA. Responsibilities Developing and reviewing technical communications deliverables including cybersecurity documentation, operational procedures, plans, action reports, and meeting minutes, coordinating with Incident Management teams to obtain necessary input data. Preparing, reviewing, editing, and maintaining program technical documents, standard operation procedures, work instructions, CONOPS, and internal team messaging. Maintaining statistical diagrams and charts of team engagement reports. Must be able to work on-site 0800-1630 M-F Minimum Qualifications Bachelor’s degree from an accredited college or university in English, Business or related, or 5+ years technical writing and editing experience with a high school diploma 5+ years of technical writing experience including developing cybersecurity communications deliverables such as documentation, plans, action reports, and meeting minutes for internal and external audiences. Experience with creating and maintaining government records associated with cybersecurity activities, documentation, and SOPs. Excellent hands-on experience with Microsoft Office Suite, Adobe Products, and GSuite. Fluid technical writing and editing skills, including the use of AP Style and/ or government agency directed style guides. Ability to work with technical cyber analysts to evaluate material and break it down into concise, compelling narrative that engages the reader. Ability to work under pressure with engagement leads, technical analysts, and subject matter experts in a fast-paced cybersecurity environment to ensure timely product release. Preferred Qualifications Familiarity with cybersecurity communications terminology, concepts, and subject matter. Experience with creating technical briefings including executive leadership briefings. Understanding of different communication styles and formats Desired Certifications: Sec+, ITILv4 Clearance Requirement: Must have an active TS/SCI clearance and be able to obtain DHS Suitability. Candidate Referral: Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3,500, and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment. ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Posted 1 week ago

ARSIEM logo
ARSIEMArlington, VA
About ARSIEM Corporation At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support. As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and the ability to have an impact on every client you work with. ARSIEM is looking for a Cyber Network Defense Analyst (CNDA) to provide front line response for digital forensics/incident response (DFIR) and proactively hunt for malicious cyber activity. This position will support one of our Government clients in Arlington, VA. Responsibilities Characterize and analyze network traffic to identify anomalous activity and potential threats to network resources Coordinate with enterprise-wide cyber defense staff to validate network alerts Document and escalate incidents (including event's history, status, and potential impact for further action) that may cause ongoing and immediate impact to the environment Perform cyber defense trend analysis and reporting Perform event correlation using information gathered from a variety of sources within the enterprise to gain situational awareness and determine the effectiveness of an observed attack Provide daily summary reports of network events and activity relevant to cyber defense practices Receive and analyze network alerts from various sources within the enterprise and determine possible causes of alerts Provide timely detection, identification, and alerting of possible attacks/intrusions, anomalous activities, and misuse activities and distinguish these incidents and events from benign activities Use cyber defense tools for continual monitoring and analysis of system activity to identify malicious activity Analyze identified malicious activity to determine weaknesses exploited, exploitation methods, effects on system and information Identify and analyze anomalies in network traffic using metadata Validate intrusion detection system (IDS) alerts against network traffic using packet analysis tools Identify applications and operating systems of a network device based on network traffic Reconstruct a malicious attack or activity based off network traffic Identify network mapping and operating system (OS) fingerprinting activities Assist in the construction of signatures which can be implemented on cyber defense network tools in response to new or observed threats within the network environment or enclave Minimum Qualifications BS Computer Science, Cyber Security, Computer Engineering, or related degree; or HS Diploma & 4+ years of network investigations experience. 2+ years of direct relevant experience in cyber defense analysis using leading edge technologies and industry standard cyber defense tools Experience successfully developing and deploying signatures Experience detecting host and network-based intrusions via intrusion detection technologies (e.g., Snort) Experience implementing incident handling methodologies Experience implementing protocol analyzers Experience collecting data from a variety of cyber defense resources Experience reading and interpreting signatures (e.g. snort) Experience performing packet-level analysis Experience conducting trend analysis Preferred Qualifications Python programming experience Strong math and science background Experience with Carnegie Mellon SiLK tool suite One or more of the following professional certifications: GNFA, GCIH, GCIA, GSEC, CASP+, CySA+, PaLMS, FedVTE GSEC (SANS401), Arcsight (or other SEIM solution), Network+, Security+ Clearance Requirement : This position requires an Active TS/SCI clearance and the ability to obtain Department of Homeland Security (DHS) Entry on Duty (EOD) Suitability. Candidate Referral : Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3,500, and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment. ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Posted 1 week ago

ARSIEM logo
ARSIEMArlington, VA
About ARSIEM Corporation At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support. As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and the ability to have an impact on every client you work with. ARSIEM is looking for a Cyber Incident Manager to characterize of the severity of breaches, develop mitigation plans, and assist with the restoration of services.This position will support one of our Government clients in Arlington, VA. Responsibilities Correlating incident data to identify specific trends in reported incidents Recommending defense in depth principles and practices (i.e. Defense in Multiple Places, layered defenses, security robustness, etc.) Performing Computer Network Defense incident triage to include determining scope, urgency, and potential impact Researching and compiling known resolution steps or workarounds to enable mitigation of potential Computer Network Defense incidents within the enterprise Applying cybersecurity concepts to the detection and defense of intrusions into small, and large-scale IT networks, and conduct cursory analysis of log data Monitoring external data sources to maintain currency of Computer Network Defense threat condition and determine which security issues may have an impact on the enterprise Identifying the cause of an incident and recognizing the key elements to ask external entities when learning the background and potential infection vector of an incident, Receiving and analyzing network alerts from various sources within the enterprise and determine possible causes of such alerts Tracking and documenting Computer Network Defense (CND) incidents from initial detection through final resolution, and work with other components within the organization to obtain and coordinate information pertaining to ongoing incidents Limited candidates may be hired for shift work; assigned to set schedules, triaging and researching incidents for Indicators of Compromise (IOCs), escalating to specialized analysts Minimum Qualifications BS Incident Management, Operations Management, Cybersecurity or related degree. HS Diploma with 7-9 incident management or cyber security experience 5+ years of directly relevant experience in cyber incident management or cybersecurity operations Knowledge of incident response and handling methodologies Having close familiarity with NIST 800-62 (latest revision), and FISMA standards as they pertain to reporting incidents Ability to prioritize incidents, investigate and describe tactics used in phishing campaigns, as well as recognize gaps in incident reporting Knowledge of general attack stages (e.g., foot printing and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks, etc.) Skill in recognizing and categorizing types of vulnerabilities and associated attacks Knowledge of basic system administration and operating system hardening techniques, Computer Network Defense policies, procedures, and regulations Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored]) Knowledge of system and application security threats and attack methods (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code) Preferred Qualifications Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored]) Knowledge of system and application security threats and attack methods (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code) Desired Certifications: GCIH, GCFA GISP, GCED, CCFP or CISSP Clearance Requirement : This position requires an Active TS/SCI clearance and the ability to obtain Department of Homeland Security (DHS) Entry on Duty (EOD) Suitability. Candidate Referral : Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3,500, and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment. ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Posted 1 week ago

ARSIEM logo
ARSIEMArlington, VA
About ARSIEM Corporation At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support. As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and the ability to have an impact on every client you work with. ARSIEM is looking for a Technical Engagement Network (TEN) Lab Manager with experience in Linux Systems Administrator to support the design, development, and deployment of advanced cybersecurity capabilities in the customer environment supporting analysts and business continuity of the customer mission. This position will support one of our Government clients in Arlington, VA. Responsibilities Appling advanced analytical skills and technical resources at the tactical levels and implement infrastructure solutions supporting command decision making and execution of mission requirements. Supporting the implementation of new technologies and equipment in the lab environment. Providing ongoing systems administration, technical support, upgrades, patching and troubleshooting services. Providing full coverage for Linux or Unix system administration functions to support the TEN infrastructure Managing assigned project components to deliver services in accordance with established objectives Advises and provides insight on development of lab standard operating procedures (SOPs) and policies. Maintaining configuration and support documentation Employ security concepts, theories, insights, tools and methodologies to mitigate system weaknesses and vulnerabilities Perform large scale configuration management and deployment across Windows, MacOS, Linux/Unix, and other operating systems and virtual environments Monitor RedHat platforms security and health, create and maintain reports of findings daily Create next-generation application platform automation solutions utilizing RedHat Openshift, RedHat Ansible automation, Docker, Kubernetes, and Podman. Integrate and configure COTS, GOTS, and third-party applications into RedHat Openshift and demonstrate ability to manage, maintain and patch containerized applications. Create and support development of automation solutions for deployment of systems and applications to virtual and physical devices using RedHat Openshift, RedHat Ansible Tower, and RedHat Satellite. Performing implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back-ups, and monitor systems security. Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur. Examine and identify efficiencies that can be made to existing procedures, with approval from the customer. Minimum Qualifications BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree or HS Diploma and 4+ years lab management or systems administration experience. Must be able to obtain DHS Suitability. 2+ years of directly relevant experience as a Linux System Administrator. 2+ years MacOS and iOS experience. Must be able to work collaboratively across physical locations. Preferred Qualifications Experience with writing technical procedures and standard operating procedures. Virtualization automation and optimization. Experience with multiple operating systems to include Linux/Unix, Windows, MacOS. Desired Certifications: DoD 8140.01 IAT Level II Clearance Requirement : Must have an active Secret clearance and be able to obtain a TS/SCI clearance. Must be able to obtain DHS Suitability. Candidate Referral : Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3,500, and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment. ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Posted 1 week ago

ARSIEM logo
ARSIEMArlington, VA
About ARSIEM Corporation At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support. As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and the ability to have an impact on every client you work with. ARSIEM is looking for a Cyber Action Officer to perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services. This position will support one of our Government clients in Arlington, VA. Responsibilities Supporting the management of cyber incidents through the incident response lifecycle. Creating and maintaining routine reporting of cyber incidents in official systems of record, to include case management systems and ticketing. Coordinating with internal and external customers, partners, and stakeholders. Ingesting, validating, and evaluating information to determine optimal courses of action, to include providing response support to requesting entities. Updating and tracking cases and tickets with accuracy, timeliness, reliability, and consistency. Drafting summaries of ongoing operations and be able to provide oral presentations for various levels of leadership. Maintaining knowledge objects in system of record consistently and professionally. Threat and vulnerability management to recognize and categorize types of vulnerabilities, threat actors, and different operational threat environments, and associated attacks (MITRE ATT&CK framework). Knowledgeable of network security monitoring and/or security operations analysis, system administration, operating system hardening, cyber hygiene techniques, and cybersecurity defense policies, procedures, and regulations. Minimum Qualifications BS Incident Management, Operations Management, Cybersecurity or related degree. HS Diploma with 7-9 incident management or cyber security experience 5+ years of directly relevant experience in cyber incident management or cybersecurity operations Knowledge of incident response, threat hunting, and handling methodologies Ability to track multiple active engagements, personnel or equipment deployments, as well as coordinate with internal and external stakeholders. Knowledge of the NCCIC National Cyber Incident Scoring System to be able to prioritize triaging of incident Knowledge of general attack stages (e.g., foot printing and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks, etc.) Skill in recognizing threat actor campaigns, tactics, techniques, and procedures Familiar with basic system and network administration, traffic analysis techniques, Computer Network Defense policies, procedures and regulations Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored]) Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code) Excellent oral and written communication skills Preferred Qualifications Familiarity with different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored]) Familiarity with of system and application security threats and attack methods (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code) Desired Certifications: GCIH Clearance Requirement : This position requires an Active TS/SCI clearance and the ability to obtain Department of Homeland Security (DHS) Entry on Duty (EOD) Suitability. Candidate Referral : Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3,500, and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment. ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Posted 1 week ago

ARSIEM logo
ARSIEMArlington, VA
About ARSIEM Corporation At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support. As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and the ability to have an impact on every client you work with. ARSIEM is looking for a Cyber Network Defense Analyst . This position will support one of our Government clients in Arlington, VA. Responsibilities The majority of the CNDA’s time (75%) will be spent executing the following tasks: Characterize and analyze network traffic to identify anomalous activity and potential threats to network resources Coordinate with enterprise-wide cyber defense staff to validate network alerts Document and escalate incidents (including the event's history, status, and potential impact for further action) that may cause an ongoing and immediate impact on the environment Perform cyber defense trend analysis and reporting Perform event correlation using information gathered from a variety of sources within the enterprise to gain situational awareness and determine the effectiveness of an observed attack Provide daily summary reports of network events and activity relevant to cyber defense practices Receive and analyze network alerts from various sources within the enterprise and determine possible causes of alerts Provide timely detection, identification, and alerting of possible attacks/intrusions, anomalous activities, and misuse activities, and distinguish these incidents and events from benign activities Use cyber defense tools for continual monitoring and analysis of system activity to identify malicious activity Analyze identified malicious activity to determine weaknesses exploited, exploitation methods, effects on the system, and information Determine tactics, techniques, and procedures (TTPs) for intrusion sets Examine network topologies to understand data flow through the network Identify and analyze anomalies in network traffic using metadata Conduct research, analysis, and correlation across a wide variety of all source data sets (indications and warnings) Validate intrusion detection system (IDS) alerts against network traffic using packet analysis tools Identify applications and operating systems of a network device based on network traffic Reconstruct a malicious attack or activity based on network traffic Identify network mapping and operating system (OS) fingerprinting activities Assist in the construction of signatures that can be implemented on cyber defense network tools in response to new or observed threats within the network environment or enclave Notify designated managers, cyber incident responders, and cybersecurity service provider team members of suspected cyber incidents and articulate the event's history, status, and potential impact for further action in accordance with the organization's cyber incident response plan Approximately 25% of the CNDA’s time will be spent executing the following tasks: Prepare and update manuals, instructions, and operating procedures Evaluate established methods and procedures and prepare recommendations for changes in methods and practices where appropriate Plan and carry out difficult and complex assignments and develop new methods, approaches, and procedures Conduct analyses and recommend the resolution of complex issues affecting the specialty area Ensure optimal use of commercially available products Prepare and present reports Evaluate the effectiveness of installed systems and services Minimum Qualifications BS Computer Science, Cyber Security, Computer Engineering, or related degree; or HS Diploma & 7-9 years of network investigations experience. 5+ years of directly relevant experience in cyber defense analysis using leading-edge technologies and industry-standard cyber defense tools Experience successfully developing and deploying signatures Experience detecting host and network-based intrusions via intrusion detection technologies (e.g., Snort) Experience implementing incident handling methodologies Experience implementing protocol analyzers Experience collecting data from a variety of cyber defense resources Experience reading and interpreting signatures (e.g., snort) Experience performing packet-level analysis Experience conducting trend analysis Preferred Qualifications GSEC (SANS401), Arcsight (or other SEIM solution), Network+, Security+ and Python programming experience would be ideal. Strong math and science background. One or more of the following professional certifications: GNFA, GCIH, GCIA, GSEC, CASP+, CySA+, PaLMS, FedVTE Clearance Requirement : This position requires an Active TS/SCI clearance and the ability to obtain Department of Homeland Security (DHS) Entry on Duty (EOD) Suitability. Candidate Referral : Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3,500, and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment. ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Posted 30+ days ago

True Zero Technologies logo
True Zero TechnologiesHerndon, VA
True Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that said outcomes begin and end with our people, and that is what we have built, a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top tier services to our customers. In 2023, True Zero was recognized as a “Best Places to Work” in two categories ("Prosperous and Thriving" ($5MM – $50MM in gross revenue) and "Mid-Atlantic Region" (DC, DE, MD, NC, VA, WV)) and in 2022, was recognized as one of Inc. Magazine’s Top 5000 Fastest Growing Companies. The candidate will be part of a team of Splunk Engineers maintaining various client's Splunk instances with a heavy emphasis on data on-boarding, content development, reporting, and visualizations. All candidates must possess prior Splunk engineering and administration experience, meet the necessary certification prerequisites, and work well in a team environment. Candidates with backgrounds supporting federal customers is a plus. As a TZT consultant, the candidate will receive access to the full knowledge base which is driven by the True Zero community as well as the technical backing of the entire PS team. True Zero encourages collaboration and growth through information sharing and knowledge workshops. The candidate will also have access to our internal Slack channel to stay connected with the team as well as the necessary tools to train, demo, test and grow their professional skills. Qualification Requirements Splunk Core Consultant Certification Splunk ITSI Accreditation required Federal Government work experience preferred Experience designing and implementing ground up distributed Splunk installations including all Splunk server roles (Search Head, Indexers, Heavy Forwarders and Universal Forwarders, etc.) Experience with advanced configuration of Splunk including Indexer Clustering and Search Head Clustering. Experience maintaining and administering enterprise Splunk implementations. Experience developing custom Splunk content including scheduled searches, reports, dashboards, etc. Proficient at data on-boarding activities including custom parsing rules, custom Technology Add-On building according to Splunk's Common Information Model (CIM). Experience configuring indexes, index routing, retention policies, etc. Experience working in linux and windows environments, ability to configure: Storage subsystems (I.e. partitioning, Volume Groups, Logical Volumes, etc.) SELinux Familiarity with different flavors of Linux distros (RedHat, CentOS, Ubuntu, etc.) File Permission Settings (linux/windows) Excellent written and oral skills, ability to work closely with multiple customers, manage expectations, and track engagement scope. We’re actively searching for talented security and technology practitioners who are ready to experience the True Zero difference. As a True Zero team member, you'll enjoy: - Competitive salary, paid twice per month - Best in class medical coverage - 100% of medical premiums covered by True Zero - Company wide new business incentive programs - Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.) - 3 weeks of PTO starting + 11 Paid Holidays Annually - 401k Program with 100% company match on the first 4% - Monthly reimbursement of Cell Phone and Home Internet costs - Paternity/Maternity Leave - Investment in training and certifications to broaden and deepen your technical skills

Posted 30+ days ago

True Zero Technologies logo
True Zero TechnologiesHerndon, VA
True Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that said outcomes begin and end with our people, and that is what we have built, a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top tier services to our customers. In 2023, True Zero was recognized as a “Best Places to Work” in two categories ("Prosperous and Thriving" ($5MM – $50MM in gross revenue) and "Mid-Atlantic Region" (DC, DE, MD, NC, VA, WV)) and in 2022, was recognized as one of Inc. Magazine’s Top 5000 Fastest Growing Companies. As the Sr. Tanium Engineer, you will possess solid industry experience, with proven experience designing, configuring, deploying, operationalizing, administering, and optimizing Tanium in a distributed and complex enterprise. Experience in one or more of the following technical domains: Endpoint Security, Endpoint Support, Troubleshooting, Incident Response, Systems Management, Utility Scripting (bash, PowerShell, VBScript, Python.Ability to solve complex technical issues independently or within a team environment. Qualified candidates will provide services for various customers in public and private spaces, performing architect, administration, and engineering engagements on the Tanium platform. The Tanium Engineer will also be involved in customer advisement regarding Tanium best practices and how to get added value out of their Tanium deployments. Qualification Requirements U.S. Citizenship is required as most work will be for U.S. Government clients. Must hold active Yankee Clearance Minimum 7 years of IT experience Minimum 3-5 years of Tanium Experience Tanium certifications preferred Hands-on experience deploying Tanium in enterprise environments Understanding of engineering life cycle management Knowledge and experience in utility scripting (Python, Bash, PowerShell, VBScript) Hands-on experience with system automation and integration Operational experience in software deployment and vulnerability management tools Valued Skills Tanium TCO and/or TCA Certification Yankee Clearance Exposure and/or experience with any of the following tools: Splunk, Crowdstrike, ZScaler, CRIBL, Tenable, Rapid 7, Microsoft Defender ATP (or MDE), InTune, SCCM. We’re actively searching for talented security and technology practitioners who are ready to experience the True Zero difference. As a True Zero team member, you'll enjoy: - Competitive salary, paid twice per month - Best in class medical coverage - 100% of medical premiums covered by True Zero - Company wide new business incentive programs - Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.) - 3 weeks of PTO starting + 11 Paid Holidays Annually - 401k Program with 100% company match on the first 4% - Monthly reimbursement of Cell Phone and Home Internet costs - Paternity/Maternity Leave - Investment in training and certifications to broaden and deepen your technical skills

Posted 30+ days ago

Delta Airport Consultants logo
Delta Airport ConsultantsRichmond, VA
About Delta Airport Consultants, Inc. At Delta, we geek out about all things aviation-related. In fact, we like to call ourselves “Aviation enthusiasts”. Supporting clients ranging from large hub commercial airports to general aviation facilities, we provide full-service airport consulting. We’re a group of enthusiastic, creative, challenge-the-status-quo self-starters who go above and beyond to exceed customer expectations. As a Delta employee, you map your own adventure through diverse project opportunities, ongoing personal and professional development and a culture that supports you through every step. We offer our staff competitive compensation packages and excellent benefits including health, dental, vision and life insurance as well as paid vacation and holidays. The best part about working with us? You get to do work that makes a difference. Our energetic employees volunteer their time in big ways (like coaching sports teams and serving on non-profit boards) and smaller ways (like participating in community fundraising and making career day presentations). Here, the sky’s the limit. If you’re up for soaring to new heights with us, keep reading! Anticipated start date of January or June 2026. Job Description (The awesome work you’ll get to do): Work in a team environment and contribute to our civil engineering projects – on airports! Rotate through all aspects of what we do: Design, CAD Modeling, Construction Administration (CA), Field Observation, Airport Planning, Project Management, and Business Fundamentals Begin your career working with peers and experienced professionals Provide various aspects of support for projects in the planning, design, bidding, and construction phases Gain exposure to all facets of consulting engineering Required Qualifications (The awesome experience you bring): B.S. or M.S. in Civil Engineering from an ABET-accredited civil engineering program AutoCAD or equivalent A valid Driver's license and access to a reliable personal vehicle for travel to, from, and around construction sites Preferred Qualifications (The awesome experience you bring): Civil 3D experience It would be great if you have airport design and planning background, land development interest, internship/co-op experience, and E.I.T. certification Familiarity with design processes in airport/road design, site design, plan production, construction, and survey Job Personality Traits for Success (The awesome qualities you possess): Desire to travel, design and construct airports, learn and try new things Customer focused – Keeps customer requirements at top of mind Analytical – Can review data and information to make informed recommendations Conscientious with keen attention to detail. Ability to work under pressure and against deadlines. Team Player pitching in to meet our deadlines. A curious knowledge seeker – You want to continually learn and stay abreast of the latest and greatest in your industry Delta Airport Consultants, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If this role seems like a good fit and you’re ready to learn more, apply now!

Posted 2 weeks ago

2nd Order Solutions logo
2nd Order SolutionsRichmond, VA
*We are currently unable to sponsor visas for our Business Analyst position. Students graduating in Fall 2026 or Spring/Summer 2027 are eligible for this position.* Who We Are At 2OS , we’re more than just a niche consulting firm—we’re a close-knit team of skillful data scientists and business analyst experts passionate about solving complex problems in the credit and risk space. From innovative fintechs to top national banks all over the world, we partner with clients to deliver data-driven solutions that create real impact. Our mission is straightforward: help our clients win—while enjoying the journey. What You’ll Do As a Business Analyst Intern at 2OS , you won’t be observing from the sidelines—you’ll be actively contributing to projects that solve complex credit and risk challenges. Over the course of the summer, you’ll collaborate with major financial institutions and high growth fintechs to address key business questions such as: Who should be eligible for a credit line increase? How can we enhance collections strategies to improve performance? What changes to credit policy would lead to smarter, more effective lending decisions? You’ll work closely with clients to define objectives, analyze data, and deliver clear, actionable recommendations. From building data-driven models in Python to developing polished presentations in PowerPoint and Excel, you’ll gain hands-on consulting experience in a dynamic, collaborative environment. This internship offers the opportunity to apply analytical thinking and business strategy to real-world problems—working alongside a team that’s passionate about using data to drive meaningful outcomes. For more information on 2OS, please visit our website at www.2os.com . Salary: 2OS will pay you an annual salary of $100, 000.00 , paid semi-monthly and subject to deductions for taxes and other withholdings as required by law, for the duration of the ten-week internship. Basic Qualifications If the following sounds like you, we want to hear from you: Planning to graduate in Fall 2026 or Spring/Summer 2027 . Working toward an undergrad or graduate degree in a quant-heavy field like math, engineering, economics, or similar. Have experience in analytical roles or projects —you know how to break down tough problems using data. You’ve got solid business intuition and can spot where the real value is hiding in a challenge. A strong communicator and team player —you collaborate well and can explain complex ideas clearly. Comfortable with Python, SQL, R, or other coding tools —we’ll use Python and Excel regularly. Preferred Qualifications (Bonus Points) If you’ve had exposure to credit risk or financial services , that’s a nice plus—but not required.

Posted 30+ days ago

C logo
CIM Group, LPAlexandria, VA
ABOUT CIM GROUP: CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 1,000+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today! POSITION PURPOSE: The leasing consultant is responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments. ESSENTIAL FUNCTIONS: Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). Immediately record all telephone and in-person visits on appropriate reports. Files own guest cards and maintain according to established procedures. Inspect models and available “market ready”, communicate related service needs to Property Manager. Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale. Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status. Ensure apartment is ready for resident to move-in on agreed date. Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs. Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. Assist in monitoring renewals. Distribute and follow-up on renewal notices. Monitor advertising effectiveness. Gather information about market competition in the area and file. Represent the company in a professional manner at all the times. Accept rental payments and give immediately to Assistant Community Manager. Type lease and complete appropriate paperwork and input information on Yardi System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures. Maintain current resident files. Maintain and record daily inspections for the community. Distribute all company or community-issued notices. Maintain accurate monthly commission records on leases and renewals for bonus purposes. Assist management team with other various tasks as required. Consistently implement policies of the community Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters. Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis. Maintain open communication with Property Manager and Maintenance Supervisor. Contribute to cleanliness and curb appeal of the community on continuing basis. Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Community Manager. Participate in outreach marketing activities on a regular basis to obtain prospective residents. Advise residents of referral concessions (if permitted). Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. Distribute newsletters, pamphlets, flyers, etc. Conduct market surveys and shop competitive communities. EDUCATION/EXPERIENCE REQUIREMENTS: Bachelor’s Degree or a minimum of two years leasing experience with multi-family properties is preferred but not required. Proficient in MS Office Suite, additional property management software (Yardi/One Site) highly desired. Ability to provide exceptional customer service to address the needs of current and future residents in a friendly and professional manner. High level of professionalism in both manner and dress. Ability to work a flexible schedule including evenings and weekends. KNOWLEDGE, SKILLS AND ABILITIES: Demonstrated ability to read, write, and communicate effectively and complete legal documents, sell and explain apartment features, and answer resident questions. PERFORMANCE METRICS: Accuracy in work product. WHAT CIM OFFERS: At CIM, we believe our success stems from our collective efforts, and we are committed to providing well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work. Eligible employees can enjoy a wide range of benefits, including: • A variety of Medical, dental, and vision benefit plans • Health Savings Account with a generous employer contribution • Company paid life and disability insurance • 401(k) savings plan, with company match • Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave • Up to 16 hours of volunteer time off • Up to 16 weeks of Paid Parental Leave • Ongoing professional development programs • Wellness program, including monthly and quarterly prizes • And more! Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. HOW WE FEEL ABOUT DIVERSITY AND INCLUSION: At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. CIM is committed to maintaining the confidentiality and privacy of your personal and financial information. Please click here for our Privacy Policy. #LI-SP1

Posted 30+ days ago

Centuria logo
CenturiaNorfolk, VA
Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do. The Washington Post has recognized Centuria Corporation as one of the top workplaces in the DC Metro area for 2024. This award celebrates nationally recognized companies that make the world a better place to work together by prioritizing a people-centered culture and giving employees a voice. The Top Workplaces USA award is based entirely on feedback from an employee engagement survey completed by the employees of participating workplaces. Centuria is honored to have been awarded this distinction. Job Responsibilities: (BULLETED LIST) •Systems Management of all USFF owned/managed Secret, Coalition and Unclassified networks. •Configure and deploy new and/or additional clients on the locally managed networks. •Application server administration and configuration including but not limited to Single Sign On, Identity Management, Public Key Infrastructure Management, Cryptographic Log On, Server Replication, Backups and Load Balancing. •On-site operational and functional support for application end users and support personnel, for but not limited to application deployment, active directory management, data recovery services, client hardware and software support. •Maintain the system, network, and application security integrity including maintaining and updating the C&A packages and maintaining compliance with current IA policies. •Provide 24x7 on-call technical support as related to operational support of USFF. Job Requirements: (BULLETED LIST) Education •BA/BS in related field and no experience, or AA/AS in related field or Computer Network Administration Certification and 4 years related experience. In lieu of formal education, 8 years of related experience. •Knowledge of and experience providing systems administration of Microsoft Windows server and desktop operating systems, •Microsoft Office SharePoint Services and Microsoft SQL Server. •Knowledge of the Defense Information Systems Agency published STIG requirements and implementation/compliance process. •Knowledge of CND compliance requirements for all managed networks and systems. •Knowledge in the operations and maintenance of Solar Winds. •Experience in virtualization technology such as VMWare. Certification •CompTIA Sec+ Security Clearance •Must have an active secret clearance

Posted 30+ days ago

D logo
DIG Chefs-In-TrainingAshburn, VA
JOIN OUR NEW RESTAURANT TEAM!  CHEF-IN-TRAINING [Restaurant Team Member] $16 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food.  We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL:  Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation.  Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout. Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl). Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary. Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations. Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards.  Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination & anti-harassment policies.  Go home feeling fulfilled knowing you are a part of a bigger mission to rebuild the food system. YOU HAVE:  A passion for real, good food and a desire to learn culinary practices and skills.  The ability to demonstrate and execute a strong work ethic. The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations. The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant’s success.  Excellent communication skills, both verbal and written. A desire to create exceptional employee & guest experiences. An eye for detail and solving challenges.  A desire for growth in our brigade. WORK PERKS:  Aside from the standard job description fare (competitive pay) we also offer: Opportunities for GROWTH in a TEAM environment Competitive Pay & potential to earn tips Paid Time Off 401K programming Parental leave Thanksgiving, Christmas and other Holidays Off Flexible Scheduling: Part Time and Full Time Hours Complimentary DIG lunch everyday Commuter Benefits ABOUT US:  To learn more about our mission and food please visit our website at: https://www.diginn.com/mission NOTE:  DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note:  The duties of this position may change from time to time. DIG  reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG  is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Posted 30+ days ago

D logo
DIG Chefs-In-TrainingAshburn, VA
JOIN OUR NEW RESTAURANT TEAM!  CHEF-IN-TRAINING [Restaurant Team Member] $16 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food.  We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL:  Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation.  Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout. Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl). Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary. Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations. Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards.  Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination & anti-harassment policies.  Go home feeling fulfilled knowing you are a part of a bigger mission to rebuild the food system. YOU HAVE:  A passion for real, good food and a desire to learn culinary practices and skills.  The ability to demonstrate and execute a strong work ethic. The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations. The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant’s success.  Excellent communication skills, both verbal and written. A desire to create exceptional employee & guest experiences. An eye for detail and solving challenges.  A desire for growth in our brigade. WORK PERKS:  Aside from the standard job description fare (competitive pay) we also offer: Opportunities for GROWTH in a TEAM environment Competitive Pay & potential to earn tips Paid Time Off 401K programming Parental leave Thanksgiving, Christmas and other Holidays Off Flexible Scheduling: Part Time and Full Time Hours Complimentary DIG lunch everyday Commuter Benefits ABOUT US:  To learn more about our mission and food please visit our website at: https://www.diginn.com/mission NOTE:  DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note:  The duties of this position may change from time to time. DIG  reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG  is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Posted 30+ days ago

CSC Generation logo

General Manager (Sur La Table)

CSC GenerationMcLean, VA

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Job Description

With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
Position Overview
As a General Managerat Sur La Table, you play a key role in the success of the store by leading high-performing retail and culinary teams that inspires customers throughout every stage of their culinary experience.  This position combines strategic business acumen with strong operational expertise to drive both culinary and retail business performance while delivering #bestincenter service, a company-wide standard for excellence in service. 
Key Responsibilities
Leadership & Team Development
·Recruit, develop and retain a high-performing team to meet the business needs of both culinary and retail.
·Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.
·Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth.
Customer Experience & Brand Representation
·Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
·Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
·Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.
·Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.
Sales & Business Performance
·Develop and implement strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across culinary and retail operations.
·Monitor and analyze key performance metrics daily to identify opportunities and optimize store performance.
·Consistently meet or exceed culinary and retail goals by delivering exceptional classes and customer experiences that drive engagement and sales. Performance is measured by key KPIs such as second-class sign-ups, retail product sales, individual sales volume, average transaction value, customer conversion rates, and guest feedback through Google reviews.
Operations & Compliance
·Oversee daily store operations, ensuring compliance with company policies and procedures.
·Maintain accurate inventory levels, minimize shrink, and ensure proper product merchandising.
·Ensure store safety and cleanliness, addressing any maintenance needs promptly.
·Maintains the accuracy and integrity of associates’ records, including but not limited to time and attendance data, food safety certifications, and personal information.
·Adhere to applicable wage and hour laws.  Accurately records time worked according to SLT Policy.
·Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.
Physical Requirements
·Ability to communicate verbally and work cooperatively with associates and customers.
·Ability to remain standing for up to 5 hours at a time.
·Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.
·Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
·Ability to lift and/or move merchandise weighing up to 50 lbs.
·Ability to ascend/descend ladders to retrieve and/or move merchandise.
·Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
·Workweeks are expected to be between 46 and 48 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.
·Regular and predictable attendance.
Qualifications & Experience
·Must be 21 years of age or older at the time of employment.
·3+ years of retail management experience, preferably in a specialty or culinary retail environment.
·Current Food Manager Certification, or ability to acquire certification as needed
·Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.
·Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
·Excellent communication, problem-solving, and decision-making abilities.
·Passion for community engagement and providing exceptional customer experiences.
·Proficiency in Microsoft Office and retail management systems preferred.
This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. 
It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com

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