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Solvere One/HouseCallDulles, VA
About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support. Opening Solvere One has an open position for a Help Desk Technician, Tier 1, to provide support from our Dulles, Virginia headquarters. The duties of the position include fielding incidents via phone and email from client end-users. Help Desk Technician Tier 1 is responsible for resolving all tier 1 issues over the and pass all other requests on to Tier 2 technicians. Employees will be expected to remotely interact with clients daily in various capacities. Professionalism and courteousness are required. Excellent verbal and written communication skills are also required. Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the organization's well-being while operating in a fast-paced environment. This role reports to the Service Delivery Manager. Position Requirements: Examples of essential duties are interpreted as being descriptive and not restrictive. Identifies, diagnoses, and resolves Tier 1 incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users. Provides one-on-one end-user problem resolution over the phone for company-approved Personal Computer (PC) software. Delivers, tags, set up, and assists in configuring end-user PC desktop hardware, software, and peripherals. Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and third-party application problems. Coordinates timely repair of PC equipment covered by third-party vendor maintenance agreements. Performs minor desktop hardware repair for PC equipment and peripherals not covered by third-party vendor maintenance agreements. Enters and tracks all time and keeps all documentation up to date in PSA Platform in real time. Identifies, documents and escalates all Tier 2 and Tier 3 incidents in a timely manner. Required Technical Experience: Microsoft Windows Desktop OS installation and support Microsoft Office 365 installation and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc. “In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.” Powered by JazzHR

Posted 1 week ago

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Agil3 Technology Solutions (A3T)*Ashburn, VA
Tier II Advanced Support Agents provide second-level technical support for the contract environment. They handle escalated incidents and requests that cannot be resolved at Tier I, offering advanced troubleshooting across the customer’s IT infrastructure. Tier II staff support remote connectivity, authentication, email, mobile devices, software installations, and hardware, ensuring timely resolution of complex issues in compliance with established performance standards. Key Responsibilities Provide advanced troubleshooting and resolution for escalated incidents including: Mobile device issues (AirWatch or equivalent mobile service environment). Email and Microsoft Outlook functionality. Personal Identity Verification (PIV) card authentication and access issues. VPN connectivity (Global Protect, Zscaler, or DHS Workplace remote access tools). Microsoft Office suite and Windows operating system issues. Active Directory account or access issues. Remote workstation and peripheral troubleshooting (laptops, desktops, tablets, printers, scanners, cameras). Remote software installations using approved government tools. Document all troubleshooting steps and resolutions in the Government ITSM tool (e.g., ServiceNow). Escalate unresolved incidents to internal teams or third-party vendors, ensuring complete and accurate ticket handoff. Answer and respond to transferred calls, chats, and tickets within required service levels. Support major incident management, participating in bridge calls and providing status updates on customer impacts. Monitor and maintain service quality, ensuring that Tier II incidents are resolved or escalated within required timeframes. Contribute to knowledge management by creating and updating troubleshooting documentation, knowledge articles, and SOPs. Collaborate with Tier I staff to provide feedback and informal training on recurring escalation issues. Participate in continuous improvement initiatives, recommending process or tool enhancements. Minimum Qualifications Education: Associate’s degree or higher in Information Technology or related field (preferred). Experience: Minimum 3–5 years of experience in IT support, help desk, or technical troubleshooting. Experience supporting enterprise environments and federal customers strongly preferred. Certifications: ITIL v4 Foundation (required). CompTIA A+, Network+, or Security+ (preferred). Microsoft Certified Desktop Support Technician (MCDST) or equivalent (preferred). Skills: Strong technical troubleshooting skills for enterprise applications, networks, and operating systems. Proficiency with ITSM tools (ServiceNow experience preferred). Ability to manage multiple escalations simultaneously while maintaining attention to detail. Strong communication skills for working directly with end-users and documenting technical solutions. Customer service focus with ability to explain complex issues in simple terms. Other Requirements Must be a U.S. Citizen. Must pass government background investigation. Must be available to work shifts (day, swing, or night) to support 24x7x365 operations. Company Overview Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking #9, and on the list for last 4 years!), A3T is experiencing industry leading recognition and growth. In addition to the CEO’s recognition as an “All-Star Entrepreneur”, A3T is recognized by Inc Magazine as one of the fastest growing companies in the country, by Vet 50 as Fastest Growing Veteran-Owned Businesses, and is featured in CyberSecurity Ventures / Cybercrime Magazine! “As a go-to Women-Owned Cybersecurity company in US and internationally”. As part of our growth, we are looking for YOU to join our growing team. A3T offers excellent benefits to enhance the work-life balance, including: Medical Insurance Dental Insurance Vision Insurance Life Insurance Short Term & Long-Term Disability 401k Retirement Savings Plan with Company Match Paid Holidays Paid Time Off (PTO) Tuition and Professional Development Assistance Parking/Travel Reimbursement (metropolitan areas) Powered by JazzHR

Posted 1 week ago

ICP Group logo
ICP GroupLynchburg, VA
ICP is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. The Manufacturing Associate role is pivotal to the success of the production of our products. The Manufacturing Associate will safely perform the tasks required to facilitate the efficient production of our products. This encompasses production from the raw material state to the final packaging of products. These tasks may require the operation of various types of machines or controlling various types of processes. You should understand industrial safe work practices, the basic principles of mechanical operation of equipment, follow SOPs, respect chemical operations, basic quality understanding and perform required housekeeping responsibilities. This position is working within the Buchannan plant, Lynchburg, VA This is a 1st shift position, Monday - Friday 7:00am - 3:30pm Key Responsibilities Follows standard operating procedures, company policies and safety regulations. Utilize the proper PPE for each task performed and maintain PPE in a safe and usable condition. Operate equipment and perform tasks as instructed or trained by your supervisor or experienced personnel. Monitor the quality of product as it moves through the production process and alert supervisor of potential out of compliance issues.  Perform start up and shut down activities as directed from the supervisor.  Actively participate in cross training across the various line positions in the plant. Maintain accurate counts and document products being produced or used as required for the position. Keep the production line organized, clean and free of any hazards. Clean specific parts of the production line in support of an Autonomous Maintenance Program. Accomplish safety targets set by supervisors and management. Train Laborers and new Manufacturing Associates. Perform General Laborer duties as required to meet production needs. Attend safety meetings, conduct safety audits. Must have good attendance record and be on time. Experience and Skills Requirements   Ability to comprehend and abide by relevant policies/procedures pertinent to safety, quality, security, and operations. Strong Attention to detail. Forklift experience a plus. Ability to Multi-task and watch multiple processes at the same time. Experience reading and working with SOPs a plus. Have experience working with chemicals and/or light chemical manufacturing is preferred.  Have basic math skills and be able to apply them in a work environment. Ability to be flexible and adaptable, and change priorities and direction as needed. Must have a positive attitude towards work and can work well as a member of a team After receiving training, employee must be able to show understanding and competency on safety rules and regulations by written or verbal examination. Ability to understand and follow posted signage throughout the facility. Clear understanding of lock-out, tag-out procedures. Must be familiar with the standard operating procedure and operator manual for the safe operation of the equipment. Clear understanding of Hazard communication policies.   Working Conditions Required to have 20/20 vision or corrected 20/20. Strong communication skills. Employee must have full range of motion to stand, walk, sit, reach, climb, stoop or kneel. Employee must be able to complete repetitive strenuous work under varying climate conditions. Employee must be able to safely lift up to 70lbs. Employee must be able to stand for extended periods. Must be able to work in a plant environment with varying levels of temperature and physical   requirements. ICP Group is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status. Powered by JazzHR

Posted 30+ days ago

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BAM Technologies, LLCArlington, VA
Software Developer BAM is a dynamic, multi-disciplinary firm with leading-edge skills in information technology, software development and applied research. Serving government and commercial markets, BAM is committed to its customers and to delivering strong leadership, sound solutions, and innovative thinking. BAM is seeking a full stack software developer to join its team.  As a developer at BAM, you will play a critical role in designing, developing, and maintaining web and mobile based software applications. Review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent. Requirements: •  Deliver high quality, performant web experiences with very good fundamentals of software development and possess a deep understanding of the web stack. •  Develop high-quality, well-designed, tested, and efficient code using C# and .NET Core best practices, ensuring optimal performance and reliability. •  Demonstrate a strong understanding of user interfaces, cross-browser compatibility, and web and mobile functions and standards. •  Design and maintain relational and NoSQL database objects using MS SQL, DynamoDB, and PostgreSQL, optimizing queries for efficient data retrieval and storage. •Implement cloud-based solutions using AWS services to enhance scalability, security, and overall system performance. •  Utilize Git for version control, ensuring codebase integrity and collaboration among team members. •  Analyze and investigate customer and system requirements to understand best option solutions. •  Implement DevOps practices and CI/CD pipelines using Azure DevOps for efficient software delivery and deployment. •  Consistent, continual communication with colleagues, working closely with other technical personnel and team members to deliver high quality solutions. •  Follow established development processes and perform code reviews to maintain code quality, consistency, and adherence to best practices. •  Investigate and resolve complex software issues and bugs, ensuring the stability of our applications. •Foster a culture of continuous learning and improvement by staying current with emerging technologies/industry trends and be able make recommendations accordingly. •  Actively participate in agile ceremonies and interface with stakeholders. •  Create and maintain technical documentation, including architecture diagrams, API documentation, and coding standards. •  Provide/receive guidance and mentorship to/for junior developers, fostering a culture of continuous learning and improvement. •  Enjoys contributing to a fast-paced agile delivery environment. •  Flexibility to proactively assume additional responsibilities beyond the boundaries of a specified role. •  Ability to work independently utilizing collaboration tools and ensuring a consistent level of engagement in a fully remote organization. To excel in this role, candidates should possess the following: Qualifications: •  Bachelor’s degree in Computer Science, Software Engineering, or a related field or equivalent work experience and/or certifications. •  5+ years of professional software development experience. •  Proficiency in C# and .NET Core, with a strong understanding of object-oriented programming principles. •  Experience with JavaScript frameworks, writing custom JavaScript with popular JS libraries, and advanced web technologies and techniques. •  Experience with Database Design, Data Modeling, SQL, and Database Administration •  Familiarity with cloud platforms, particularly AWS, and experience in integrating cloud services into software solutions. •  Experience in microservice and modular architecture with an in-depth understanding of restful development, API design, and reusability. •  Understands UX design, illustrating the ability to map out business process workflows. Skills: •  Proficiency in C# and .NET Core. •  Hands on Angular development in an enterprise implementation. •  Understanding of user centric design software tools. •  Database design and enterprise data modeling with PostgreSQL. •  Restful patterns and understanding of API endpoints. •  Experience with AWS services for cloud computing. •  Excellent problem-solving and troubleshooting abilities. •  Strong communication, interpersonal, and teamwork skills. •  Git version control proficiency. •  Enterprise experience with CI/CD pipelines. •  Proven involvement in agile work environments. •  Able to identify and utilize standard software design patterns. •  Familiarity with containerization and orchestration tools like Docker and Kubernetes. Preferred Skills (not mandatory but a plus): •  Hands on OutSystems development in an enterprise implementation. •  Familiarity with containerization and orchestration tools like Docker and Kubernetes. •  Familiarity with ASP.NET MVC,and Kendo UI. •  Hands on use of typescript. •  Understand and have experience with GitHub. •  CI/CD pipeline setup and management. •  Experience with AWS DynamoDB. •  Knowledge of OpenSearch (Elasticsearch) for search and analytics. •  Familiarity with Large Scale Scrum agile practices for software delivery. •  Security+ certification.   This is a remote work position.   Powered by JazzHR

Posted 30+ days ago

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MileHigh Adjusters Houston IncStephens City, VA
IS IT TIME FOR A CAREER CHANGE? INDEPENDENT INSURANCE CLAIMS ADJUSTERS NEEDED NOW! Are you ready to embark on a dynamic and in-demand career as an Independent Insurance Claims Adjuster? This is your chance to join a thriving industry with endless opportunities for growth and advancement. Why This Opportunity Matters: With the current surge in storm-related events sweeping across the nation, there's an urgent need for new adjusters to meet the escalating demand. As a Licensed Claims Adjuster, you'll play a crucial role in helping individuals and businesses recover from unforeseen disasters and rebuild their lives. This is not just a job—it's a rewarding career path where you can make a real difference in people's lives while enjoying flexibility, autonomy, and competitive compensation. Join Our Team: Are you actively working as a Licensed Claims Adjuster with 100 claims or more under your belt? If so, that's great! If not, no problem! Let us help you on your career path as a Licensed Claims Adjuster. You're welcome to sign up on our jobs roster if you meet our guidelines. How We Can Help You Succeed: At MileHigh Adjusters Houston, we offer comprehensive training programs tailored to equip you with the essential skills and knowledge needed to excel in the field of claims adjusting. Our expert instructor, with years of industry experience, will provide you with hands-on training, insider tips, and practical insights to prepare you for real-world challenges. Whether you're a seasoned professional or a newcomer to the field, our training programs are designed to meet you where you are and help you reach your full potential as a claims adjuster. Don't miss out on this opportunity—let us assist you in advancing your career in claims adjusting and achieving your professional goals. With our guidance and support, you'll have the opportunity to thrive in a dynamic and rewarding industry, making a positive impact on the lives of others while achieving your professional goals. Seize the Opportunity Today! Contact us now at 281-741-8505 or info@milehighadjustershouston.com to learn more about our training programs and take the first step towards a fulfilling career as a Licensed Claims Adjuster. Visit our website at www.milehighadjustershouston.com to explore our offerings and view our 375+ Five-Star Google Reviews. You can also find us on YouTube at: ( https://www.youtube.com/channel/UC9nTRXrwnbC2TuYphDUVhWg ) and Facebook at: ( https://www.facebook.com/milehighadjustershouston ) for additional resources and updates. APPLY HERE #AdjustersNeeded #CareerOpportunity #ClaimsAdjusterTraining #MileHighAdjustersHouston "Discover a wealth of valuable resources on our YouTube channel! Dive into a trove of insightful videos at https://www.youtube.com/channel/UC9nTRXrwnbC2TuYphDUVhWg to explore expert tips, and testimonials to enhance your skills and knowledge. Subscribe now for exclusive content and stay ahead in your journey with MileHigh Adjusters Houston!" Powered by JazzHR

Posted 30+ days ago

ISI Enterprises logo
ISI EnterprisesHerndon, VA
ISI Enterprises is searching for individuals with a strong technical background to join our team as CMMC/NIST 800-171a Compliance Analysts. ISI Enterprises is a Managed Network Services provider focusing on US Government contractors who have a need to achieve CMMC compliance. Duties/Responsibilities: Work directly with IsI Enterprises client stakeholders throughout their onboarding and compliance gap assessment. Lead and manage a team of analysts through NIST 800-171a gap assessment and remediation projects. Review client environments and collect evidence to determine the satisfaction of CMMC/NIST controls Assist clients in the formulation of a compliant set of policies and procedures. Complete documentation required for a compliance assessment (Network Design Documents, Software Whitelist, etc) Recommend solutions to remediate identified gaps in compliance. Work directly with our Cybersecurity, Engineering, and Support departments to ensure all configurations are completed and tested in a compliant manner. Generate POAM’s (Plan of Action and Milestone) documents for the remediation of found gaps Generate SSP (System Security Plan) documents to reflect deployed tools and assessment results Interface directly with C3PAO auditors during CMMC Level 2 Audits Qualifications: As part of your work at ISI, you will potentially have access to sensitive information from the federal government. Pursuant to applicable regulations, ISI requires that all candidates for this role present proof of U.S. citizenship before hire . Have at least 3 years of experience in the Defense Industrial Base as a compliance analyst or related position. Possess a strong technical background and understanding of the “How” for NIST controls and not just the “What” Hold a CMMC RP, CCP or CCA certification Be detail oriented, process driven, and well organized Have worked for or with an MSP (Managed Service Provider) Work Well as a team, but also able to maintain motivation when working individually. Be comfortable speaking and/or presenting to clients and team members Have professional level verbal and written communications skills Possess a familiarity with NIST Risk Management Framework and CMMC compliance Be a self-starter, someone who is always looking to see where they can help. What we offer: The salary range for this role is $85,000-$90,000, commensurate with experience Opportunity for hybrid work A competitive salary and benefits package A casual, friendly, and relaxed work environment Professional growth encouragement and support Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions. IsI Enterprises does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless IsI has an active agreement in place with the recruiter and such a request has been made by the IsI hiring team and such candidate was submitted to the IsI hiring team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to IsI in violation of this policy may be used by IsI without obligation to pay any fees of any kind to the recruiter. Powered by JazzHR

Posted 1 week ago

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Therapeutic Alliance, LLCFalls Church, VA
We are celebrating 15 years of continuous and dedicated community service!   Therapeutic Alliance LLC is a private behavioral health agency offering professional services throughout Virginia for the past 15 years. We strive to provide culturally sensitive counseling services to children, adults and their families in several languages. Clients comprise all cultural and economic backgrounds, including LGBTQ+ individuals. The Therapeutic Alliance staff possess educational and clinical training that allows us to address mental health, substance abuse and behavioral issues using evidence-based methods.  We provide extensive supervision to each and every case as a means to ensure a sound therapeutic approach. Our goal is to truly know our clients and to use this knowledge to guide, support, and motivate them as they make necessary life changes.  We are offering: Paid Onboarding/Training Technology Reimbursement includes, but is not limited to, internet expenses, telephone services, software subscriptions, and other essential tools Mileage Reimbursement Paid Travel Time Paid Professional Development Referral Program Supervision from Experienced BCBA Clinical Supervision for Professional Development Partial Telehealth/Work from Home Options Reimbursement for RBT Certification RBT Certification, Supervision, and Support Job Summary We are looking for a sharp, energetic ABA Technicians that can provide therapeutic services to individuals in their care.  We strive to deliver a sense of professional pride and accomplishment to each member of our staff – and, most importantly, pledge to continue providing only the very finest home-based sensitive services to our clients. Our organization fosters initiative, self-directed work, ownership and teamwork to help one another accomplish our business goals. As a Behavior Technician, within our organization, you would be making a difference in the lives of our clients on a daily basis.  Responsibilities and Duties Work directly with clients on your caseload to create and manage individualized service plans (ISP) that cater to each individual’s needs, as recognised by the BCBA. Create and implement interventions that meet the recognized goals of each client. Build rapport and foster positive relationships with those on your caseload. Assist in recommending and obtaining any/all wrap-around services that are relevant for your clients. Be a resource and provide others to individuals and their families on your caseload This position reports to the Board Certified Behavioral Analyst (BCBA) Qualifications and Skills High School Diploma required; College Degree in psychology, social work, counseling or a related field from an accredited college or university/Master’s preferred. Experience working with children with developmental disabilities preferred. Hard working with strong interpersonal skills and high attention to detail, you’ll demonstrate a passion for exceeding expectations. Effective communication skills. Valid driver’s license and access to a reliable source of transportation. Grow professionally while making positive impact: free clinical supervision We provide our staff members a chance to improve their knowledge, working practices and clinical skill development We offer free supervision towards becoming Registered Behavioral Technician (RBT) and Board Certified Behavioral Analyst (BCBA)   Unlock your potential and transform your life at TA! Powered by JazzHR

Posted 30+ days ago

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SavanVienna, VA
Savan is looking for a IT Business Analyst who can advise and support IT governance and project management oversight for a Federal Chief Information Officer. The ideal candidate will possess IT governance experience and program management experience. The candidate will demonstrate excellent client management skills with the ability to quickly develop trusted relationships at all levels of the client organization. The Business Analyst will possess knowledge of government-wide management requirements, IT project management methodologies and tools, knowledge of IT life cycle processes, and operational experience with program/project metrics tracking and reporting. The ideal candidate will be comfortable working with senior-level management, providing program implementation support, and making compelling recommendations for process improvement both verbally and in writing.  Role Responsibilities: Advise and support the Federal Information Technology Reform Act (FITARA) improvement program. Make improvements in the IT governance process, including implementing scalable/lean governance and tracking actions. Develop charters and processes for new IT governance organizations; implement new processes. Improve and implement the Systems Development Lifecycle (SDLC), including aligning it agile methodologies. Improve project metrics and propose dashboarding of performance data for reporting purposes. Support the creation of various guidance and reporting documents, such as an IT Strategic Plan and an Annual Report. Qualifications and Requirements: Bachelor’s degree in information systems, information technology, business or public management with 3 years of experience. Experience supporting a federal CIO organization Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Ability to work collaboratively in a team environment on cross-functional initiatives. Ability to build trusted relationships with clients. Proficient in PowerPoint, Word, MS Teams/SharePoint U.S. Citizenship Preferred Qualifications: Experience with the Health and Human Services Experience with Service Now Experience with Folio CPIC tool Work Location and Schedule:  Hybrid/ Remote Schedule (Savan, HQ, Vienna, VA) Application Process Submit your application to the link on this page.  Applicants selected for interviews will be notified by email or phone. Compensation Savan believes in offering fair and competitive compensation to all employees. Our salary structures are based on industry standards, market conditions, and the specific demands of each role. Salary determination for potential new employees is influenced by a combination of factors, including years of experience, educational qualifications, specialized skills and expertise relevant to the job, complexity, and scope of the role's responsibilities, internal salary structures, as well as the geographic location of the job. Salary history will not be used in compensation decisions.   EEO, including disability and veterans. Savan is an Equal Opportunity Employer and is committed to a workplace free of discrimination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age (40 or older), marital status, disability, genetic information, status as a protected veteran, or any other applicable legally protected characteristics. If you are an individual with a disability and would like to request reasonable accommodation for the employment process, please email your request to humanresources@savangroup.com. For more information about our company, please visit our website at www.savangroup.com.   Powered by JazzHR

Posted 30+ days ago

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HP Preservation Service LLCMartinsville, VA
Locations - Martinsville and surrounding areas Work opportunities in Property Maintenance/property preservation industry **Weekly Payment** Looking for Property maintenance or preservation vendors who meet the following requirements: 1) Experience in property maintenance or preservation duties/tasks (or interested to get trained) including the following work: a. Lawn Maintenance b. Debris/Junk removal c. Lock Changes d. Initial Services (including sales clean) e. Boarding f. General/Minor household repairs, etc. 2) Must have own transportation 3) Meeting client's deadlines 4) Must have necessary equipment PAY IS BASED ON YOUR BID AND AS PER ALLOWABLE LIST. Powered by JazzHR

Posted 30+ days ago

Alexandria Insights logo
Alexandria InsightsStafford, VA
Sr. Acquisition Program Analyst – Stafford, VA Seeking a Senior Acquisition Program Analyst, with a strong background in life cycle support to acquisition programs, to support a customer in Stafford, VA. Duties include: Provide direct support to Program Manager while building and maintaining a close relationship with the government customers to coordinate priorities and address challenges early. Conduct assessments of programs, develop POA&M and Program Management Plans Develop Integrated Master schedules and produce reporting using One Pager software. Using the program Integrated Master schedules, provide weekly situational reports to the Program Manager to assist with task distribution. This will require an understanding of predecessor and successor tasks and artifacts needed to reach key and milestone events for each program and an awareness of the work done by each team member. Perform schedule critical path analysis using the Integrated Master Schedule and perform analysis to identify risks and provide mitigation strategies. Develop and revise appropriate level acquisition documentation. Develop reports, briefs, and documentation related to programs in the portfolio to support Program Management Reviews, Risk Management Boards, and Milestone Decision Assist the Program Manager in developing Acquisition Strategies and Acquisition Plans and contract related documents such as Statement of Works, CDRLs, and Tasks Books Lead cross discipline teams while leading by example. Provide mentorship to junior and mid-level personnel. Encourage team building and personnel development. Coordinate travel, meetings, and schedules of senior staff. Creative problem solving Qualifications: Bachelors Degree; 8+ years of experience in the Government Acquisition Lifecycle environment DAU Program management “Practitioner” – “Advanced” equivalency, former DAWIA Level II Certification, or equivalent training in the Acquisition/Program Management field is strongly desired. Experience with Marine Corps acquisition programs is strongly preferred. Experience with Marine Corps communications equipment is strongly preferred. Excellent people/soft skills are strongly preferred. Experience in developing acquisition documentation to support programs in achieving required milestones/events is required. Superior communication skills with direct reports, customer, and management Willingness to learn new tools as needed for team success. A commitment to innovation and collaboration Ability to effectively work independently and as part of an integrated team of Government and non-Government players is required. Able to motivate and supervise personnel across a wide facet of backgrounds and experiences. A strong sense of integrity and respect for all employees Must be a self-starter, proactive and detail-oriented and have excellent written and verbal communication skills. Excellent MS Office and Project skills are required. Ability to obtain a DoD SECRET clearance. Salary Range - $100,000 to $120,000 Join a Top Workplace! Alexandria Insights, a Service-Disabled Veteran-Owned Small Business (SDVOSB), was recently named one of The Washington Post’s Top 250 Workplaces in the Washington, D.C. Metro area—ranking #3 out of 98 in the midsize company category! We are dedicated to helping our customers solve meaningful problems through the effective and efficient use of technology. If you're self-motivated, entrepreneurial, and hard-working, and you're looking to join a growing small company with big opportunities, we encourage you to apply. Submit your resume today and take the next step in your career with one of the region’s top-ranked employers. Alexandria Insights is an EEO/AA/Disability/Veterans Employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, marital status, veteran status, national origin, age, sexual orientation, disability, or any other legally protected status. We also provide reasonable accommodations for individuals who are unable to use the online system due to a disability. Powered by JazzHR

Posted 30+ days ago

Analytica logo
AnalyticaFalls Church, VA
Analytica is seeking a Management Consultant to support federal consulting client’s mission operating requirements through applying innovative, data-driven solutions. The ideal candidate will be comfortable working directly with clients in both a consulting and delivery capacity to tackle complex, enterprise cloud or on-premises software and technology projects. Analytica is looking for bright, motivated professionals looking to continue their career in the data analytics field. Analytica has been recognized by Inc. Magazine as a fastest-growing private US small business. We work with U.S. government customers in health, civilian, and national security missions. Analytica offers competitive compensation with opportunities for bonuses, employer paid health care, training and development funds, and 401k match. General Responsibilities (include, but not limited to) : Work with the Defense Health Agency and other federal health care mission organizations to study and understand the organizational mission, vision, value proposition, strategic focus areas, operating models, and stakeholder requirements. Provide expert advice on program evaluation techniques, e.g. industrial design, process improvement, performance measurement (quality, safety, access, and cost), health care capacity planning, and advanced analytics to the DOD, DHA, and AED. Apply this understanding to define problems, develop solutions, and implement solutions to improve organizational performance. Leverage previous experiences and industry best practices to identify the client's most challenging issues and generate options to mitigate and resolve these issues. Improve, refine, and develop processes and integrate them into daily operations. Conduct benchmark analyses, develop conclusions, generate strategic recommendations, document findings, author client presentations, and ensure the timely and successful execution of deliverables. Basic Qualifications: Bachelor’s degree required; Master’s degree preferred 5+ years of experience in 1 or more of the following areas: health care management, clinical management, health care operations and resource management. Consultant must also demonstrate the ability to confer with senior management Ability to be a self-starter and thrive in a fast-paced environment Experience with Microsoft Office, including Word, Excel, and PowerPoint Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements Preferred Qualifications: Experience with the Department of Defense or a Federal health care entity Experience in a private sector of health care Experience with building and maintaining client relationships Possession of excellent critical thinking, analytical, quantitative, and data-gathering skills Possession of excellent verbal and written communications skills About Analytica: Analytica is a leading consulting and information technology solutions provider to public sector organizations supporting health, civilian, and national security missions. The company is an award-winning SBA certified 8(a) small business that has been recognized by Inc. Magazine each of the past three years as one of the 250 fastest-growing companies in the U.S. Analytica specializes in providing software and systems engineering, information management, analytics & visualization, agile project management, and management consulting services. The company is appraised by the Software Engineering Institute (SEI) at CMMI® Maturity Level 3 and is an ISO 9001:2008 certified provider. Analytica LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable federal, state, or local law. As a federal contractor, we comply with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and take affirmative action to employ and advance in employment qualified protected veterans. We ensure that all employment decisions are based on merit, qualifications, and business needs. We prohibit discrimination and harassment of any kind. Analytica LLC also provides reasonable accommodations to applicants and employees with disabilities, in accordance with applicable laws When receiving email communication from Analytica, please ensure that the email domain is analytica.net to verify its authenticity. Powered by JazzHR

Posted 1 week ago

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Visiting Angels of VAFauquier, VA
Visiting Angels is a name families across the country trust to provide the best senior home care for their loved ones. We are proud to be a leading provider of senior care. We have been named 2023 Best of Virginia, Home Care Pulse Best and Caring.Com 5 Stars for five years running.  Would you like a rewarding job that provides a sense of accomplishment, joy, and gratification? Are you a care specialist overwhelmed with the need to care for many clients at one time? Would you prefer to spend time developing relationships with your clients instead of rushing between clients? If you love to work with people and have a history as a caregiver, you can become an Angel companion! Visiting Angels of Fredericksburg recruits companion care providers, personal care providers, home health aides, certified nursing assistants, and skilled care professionals. Our location offers part-time and full-time positions with flexible scheduling and highly competitive pay. Come join our TEAM and help us in our mission to be ANGELS of hope in the community.   Responsibilities Assist with personal care and hygiene by attending to their basic needs, such as showing, bathing, dressing and eating. Remind clients to take prescribed medications Help with mobility around the house or outside (doctor’s appointments, walks, exercise, etc.) Plan and prepare meals Assist clients with daily errands Be able to act quickly and responsibly in cases of emergency Offer activities that are essential for daily living for your clients.  Qualifications: High school diploma or equivalent Personal Care Aide Certification (PCA), Nurse Aide Course Completion Certification (NA), Certified Nursing Assistant (CNA) license One year prior experience in healthcare, hospitality, or in-home care environments Valid driver’s license and reliable transportation Current and up-to-date vehicle insurance Available to work different shifts, days, nights, weekends and holidays Supportive and compassionate Ability  to perform all essential job functions with or without accommodations Enjoy working in a one-on-one setting Ability to improve and continuously learn new skills  What are the benefits of becoming an Angel? We are the ONLY local home care company that offers shift/weekend differentials to our caregivers!  Incentive Retention Program: Earn up to an extra $750 per year!!!  Offers supplemental Aflac insurance and a 401k program  Offers FREE Continuing Education Units valid towards maintaining your certification and furthering your education Visiting Angels requires ALL caregivers to pass a state-mandated criminal background check, reference check, and drug screen. We look forward to hearing from you! Powered by JazzHR

Posted 30+ days ago

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Syms Strategic Group, LLC (SSG)Fredericksburg, VA
Syms Strategic Group (SSG) is seeking a talented . Net/C# Developer Department: Veterans Affairs Type: Full Time Min. Experience: Experienced Security Clearance Level: Public Trust (MBI) Military Veterans are highly encouraged to apply! Essential Duties and Responsibilities .Net and/or C# experience required. Performs code reviews. Performs system maintenance and enhancements. Designs and develops computer systems or programs, including prototypes, based on user defined requirements. Writes code, programs, tests, and analyzes new application software. Works more independently with IT functional units and business units. Required Skills and Experience MUST have outstanding communication and interpersonal skills 8+ years’ .Net experience and/or 8+ years’ C# experience Expertise with Containerization SQL DB GIT AWS experience JIRA Experience Experience in a high paced DevOps environment Experience in large scale Enterprise environments U.S. Citizenship required for this position Professional Certifications None required however AWS Cloud Certification is a plus Years of Professional Experience 8+ years of C# development experience 8+ years of .NET development experience AWS GIT Containerization Experience in large scale Enterprise environments Desired experience Electronic Data Interchange X.12 (EDI) Medical Claims X.12 medical claims (837, 834, 277, etc) Experience with T-SQL Experience in a high paced DevOps environment Experience working with remote U.S. based teams (Not Offshore teams) Formal Education Bachelor’s degree in Computer Science, Software/Systems Engineering, or equivalent technical degree Citizenship Requirement U.S. Citizenship required for this specific opportunity Security Clearance Requirements Must possess or qualify for a Public Trust (MBI) CRITICAL NOTES: SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered. Recruiters or Third parties will not be considered. This is a 100% U.S. based remote position. However, candidates from CA, CO, NJ, IL or NY will not be considered. U.S Citizenship is required for this specific opportunity . Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness. Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information. Powered by JazzHR

Posted 3 days ago

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First Systems and Resources, IncCharlottesville, VA
There is the option for hybrid or fully remote work ONLY IF the candidate resides in Virginia.  Position Summary The Account Manager (Mail) will work with an established business-to-business customer base while reaching out to prior customers and warm leads to increase sales. The Account Manager is responsible for escorting a job from the initial customer contact through design, production, and mailing.  In a typical day, the account manager will utilize email, teleconference, and telephone to work with customers, graphic design and data processing contractors, USPS contacts, the production supervisor, and the accounting team.  There is an established work process to support those new to direct mail while being open to learning from the experiences of those more established in the field.  Our production facility in Charlottesville, VA is equipped to print, cut, fold, insert, and address many mail pieces.  This position has the opportunity for an increased scope to include promotional products, should business needs and employee performance support that. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Develop and/or maintain relationships with current and potential customers. Grow business by encouraging current customers to use Brandscape services outside their current scope of work. Align direct mail and related services with customers’ marketing and other strategic needs. Assist with bids on large-scale and commercial jobs. Accurately communicate customer needs to Data Processing and the Production Team, along with any outside vendors. Partner with the Production Manager to understand the production requirements of each job, ensure that jobs are completed on time, and reduce downtime in the production pathway. Assist customers in designing mail pieces that are efficient to produce, save money on postage, and meet USPS regulations. Support account other account managers when their normal sales occasionally include direct mail. Actively follow jobs through production until completion and follow up with the customer when the job is complete. Minimum Qualifications (Knowledge, Skills, and Abilities) Required Aged eighteen (18) or over Able to communicate effectively in English, both orally and in writing Highly proficient in Windows based computer applications. Proficient in Google Workspace, including Drive, Voice, Meet, Docs, and Sheets Minimum of two years of business-to-business sales Able to bring creative recommendations to clients in areas that increase sales Interest in and willingness to increase knowledge of USPS mail standards, regulations, and requirements Preferred Knowledge of USPS mail classes and standards Knowledge of USPS regulations and preparation requirements USPS Mail Design Professional and/or USPS Direct Mail Marketing Certificates Experience in any or all of BCC, Airtable, Xebra, and Ziflow Experience in selling commercial print. Multiple years of direct mail sales experience in a business-to-business environment Physical Demands and Work Environment  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions. Sedentary work Repetitive motion with substantial movements (motions) of the wrists, hands, and/or fingers Able to perform fine motor tasks such as separating individual sheets of paper; measuring in millimeters; discerning relative weights (thicknesses) of paper Close visual acuity to perform an activity such as preparing and analyzing data and figures; viewing a computer terminal; extensive reading The work area in the office is climate controlled with carpeted floors.  The lights, heating, and air conditioning are centrally controlled.  Powered by JazzHR

Posted 30+ days ago

Conceras logo
ConcerasSpringfield, VA
Location: Mostly Remote (One Day Onsite every 2 weeks in Springfield VA) Travel : Available to travel worldwide: Approximately 25% Job Description: Qualified Senior Transport only Network (TRoN) Voice/Collaboration Network Integrator to support site level integration of Department of State’s zero trust network (TRoN) supporting existing voice, Wi-Fi, and Dedicated Internet Network (DIN) platforms. Highly versed in Cisco LAN equipment, base knowledge of operational Cisco CUCM environments, base knowledge of operational Cisco Wi-Fi environments, and base knowledge of operational Avaya Meridian environments. Experience configuring Cisco VPN routers, Cisco switches, Cisco firewalls, and Cisco Session Border Controllers (SBCS) to predefined standards in a Cisco CUCM or Avaya Meridian environment. Working knowledge of Unified Communications product line such as Cisco Unified Communications Manage and Avaya Meridian product lines. Experience configuring Cisco Wireless Controllers and Cisco Access Points using Cisco Mobility Express. Must be able to perform high-level functional analysis, understand predefined integration procedures, and complete prefabricated documentation across all disciplines of a complex solution (e.g. prepare technical reports, databases, studies, make charts/graphs to record results, etc.). Experience Requirements :Five years of intensive and progressive experience in the last ten calendar years in the individual’s field of study and specialization. In-depth knowledge of Cisco routers, Cisco VPN routers, Cisco switches, Cisco firewalls, Cisco VPN routers, and Cisco Session Border Controllers (SBCS).A base working knowledge of Cisco Wi-Fi environments, Cisco CUCM (i.e. BE6M or BE7M), and Avaya Meridian product lines. Two years of experience working on Cisco LAN deployment teams. Three years of operations experience. Educational Requirements :BS degree or 5 years of experience directly work with Cisco CCNA tools in an enterprise environment. Required Clearance: TS desired, will consider Secret with that ability to achieve TS. Desired: CCT Routing & Switching, CCNA Collaboration, CCNP Collaboration, Bachelor’s degree from an accredited college or university in engineering Powered by JazzHR

Posted 2 weeks ago

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DLM ProRichmond, VA
Class A CDL Drivers – No Experience Needed Location: Richmond, VA Job Type: Full-Time | Over-the-Road (OTR) Drive Your Career Forward We’re looking for motivated Class A CDL drivers to join our team hauling no-touch freight across the country. Whether you're fresh out of CDL school or have a few miles under your belt, this is your chance to build a stable, high-earning career with consistent home time. What You’ll Get: Weekly Pay: $1,200–$1,700 Freight Type: 100% no-touch Home Time: Every 2 weeks Late-model, well-maintained equipment Opportunities for growth and advancement Benefits available: health, dental, vision, retirement Who We’re Looking For: Valid Class A CDL Willing to run OTR routes Clean driving record preferred Recent CDL graduates encouraged to apply Why Drivers Choose Us: Reliable miles and steady freight Supportive dispatch and operations team Respect for your time on and off the road Ready to hit the road? Apply now and start your journey with a company that values your drive, your safety, and your future. Powered by JazzHR

Posted 3 weeks ago

Ethos Veterinary Health logo
Ethos Veterinary HealthShort Pump, VA
Virginia Veterinary Centers in Short Pump, VA is hiring a full- time LVT to join our Inpatient team! Why choose VVC? VVC recognizes the struggles of veterinary professionals. We have an onsite Veterinary Wellbeing Specialist to help guide our team members to a better and healthier professional career. The culture of our hospital is one of our top priorities, we spend a lot of time training new employees, and our management is present. Work life balance is a key component to our team members. Most team members are off 2 weekends a month. We are committed to the professional development of our team members and provide opportunities for advancement. Experience is always a plus, but we are also willing to train and mentor new graduates. We recognize the importance of work/life balance and strive to provide a schedule conducive to maintaining a healthy work/life balance for all our employees. Students in their 3rd semester are welcome to apply (some scheduling limitations apply when working as a student LVT). Primary Responsibilities:  Provide high‑quality nursing care and monitoring for hospitalized patients, ensuring comfort, safety, and medical stability throughout their stay. Support recovery and post‑operative care for patients following surgical, imaging, and procedural interventions. Administer prescribed treatments, including medications, IV fluids, nutritional support, wound care, and physical therapy exercises as directed. Place and manage indwelling catheters, including central lines, PICC lines, peripheral catheters, and urinary catheters. Collecting diagnostic samples, imaging, and non-laboratory diagnostics (BP, EKG, SPO2) for analysis while understanding normal parameter markers to help facilitate in next steps of diagnostic preparation and communication to Veterinarian. Assist with patient preparation and positioning for imaging (CT, MRI, ultrasound) or procedures as needed. Obtaining and performing orders from Veterinarians for inpatient treatments and hospitalizations while understanding all the steps associated with hospitalization including IV Catheter placement, fluid therapy, creating electronic treatment sheets, calculating, and administering required medications, and calculating and administering fluid bolus requirements . Assist in placement and maintenance of intravenous catheters, nasogastric tubes, central lines, JP drains, thoracic tubes, and esophageal feeding tubes . Assist Veterinarians in all aspects during surgical procedures from developing anesthetic protocol, administration of pre-medications and induction agents, intubation, surgical prep, maintenance and monitoring of general anesthesia, assist in surgical procedure as needed, recovery care of patients post anesthetic episodes, proper medical documentation of anesthesia monitoring, and understanding side effects of anesthetic agents being administered . Able to perform blood typing, crossmatches, set up for transfusions, and understanding clinical signs of transfusion related reactions . Understanding and able to perform proper medical record documentation in accordance with hospital policy and the board of veterinary medical standards . Assisting Veterinary Assistants in completion of End of Shift checklists to properly prepare for your relieving teams’ success on shift, including restocking, logging controlled substances, cleaning kennels, vacuuming, and mopping . Collaborate with specialty services (Neurology, Surgery, Anesthesia, Radiology, Internal Medicine, Radiation Oncology, Medical Oncology) to carry out care plans and facilitate ongoing diagnostics. Prepare patients for discharge, including review of at‑home care instructions and medication plans. Assist with patient transfers to and from ER or other specialty services in a timely, organized, and medically appropriate manner. Participate in medical rounds and hand‑offs with ER and specialty teams to ensure continuity of care. Alert the DVM to any changes in patient status, including but not limited to pain levels, vital sign fluctuations, and unexpected clinical findings. Compensation: Compensation is based on experience and skill set, ranging from $28 - 32/hr. Schedule: 4/ 10- hour shifts per week OR 5/ 8- hour shifts per week. 8am - 6pm OR 8am - 4pm  Benefits: Generous paid time off CE allowance Yearly scrub allowance Personal pet discount Paid License Renewals Quarterly Bonus Opportunity Relocation Assistance Tuition Reimbursement/Assistance 401(k) Medical/Dental/Vision Insurance Life insurance Employee Referral program We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes. Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. Powered by JazzHR

Posted 30+ days ago

Visiting Angels logo
Visiting AngelsWinchester, VA
Live-In Caregiver Cases Available Caregiving comes from the heart.  Join our team and share your compassion and in return feel fulfilled by knowing you helped someone.  Visiting Angels of Winchester is accepting applications for those who are looking for a meaningful career as a Live-in Caregiver.  Our assignments are based in our senior clients' homes.  Some of your job duties would include assisting our senior clients, 1 on 1, with bathing, dressing, grooming, incontinence care, ambulation, transferring, engagement in activities, light housekeeping, meal preparation and transportation. OUR BENEFITS: Visiting Angels offers a mentoring culture, competitive pay, 401K matching (even for part time workers!), bonuses, overtime hours/pay, continued education, mileage reimbursement, Caregiver Appreciations and in-the-field training by our dedicated Registered Nurses and Administration.  Visiting Angels' caring and supportive staff are here to help you succeed.  Caring is not just a job- it's our passion!  Requirements: Pass Background Check Pass Drug Screening 2 professional references Must provide your own transportation to and from client's home Must have valid Driver's License and car Powered by JazzHR

Posted 30+ days ago

KMD Contracting Services logo
KMD Contracting ServicesWarrenton, VA
Position Title: Part-Time Floater Fill-in Reports to: Operations Manager KMD Contracting Services is a fast-growing janitorial services provider dedicated to delivering top-notch cleaning and maintenance solutions for commercial, industrial, and residential clients. We pride ourselves on our exceptional customer service, eco-friendly practices, and high standards of cleanliness. We are looking for a Part-Time Floater Fill-in that will to go to 6872 & 6874 Watson Court Warrenton, Virginia 20187 , on an as needed basis. The salary for this position is $16.00 per hour. Working Hours : 5pm to 9:00pm. The successful candidate will be doing the following jobs, but not limited to:  Floor Cleaning Vacuuming  Window Washing (inside only) Janitorial Cleaning Other duties as assigned Pull Trash Clean Restroom Mop Floors Dust furniture Job Qualifications: Experience as a cleaning technician can be helpful but is not necessary. Education requirement: High School diploma or equivalent. Must be available to work hours and shifts, depending on where needed. Must be able to do some heavy lifting up to 50 lbs. Must be available to work when needed . Regular, consistent, and punctual attendance is an essential function of this position. To apply for this position, please visit our website at https://kmdcontractingservices.com/careers/apply-now/ and you must submit a resume.    Powered by JazzHR

Posted 30+ days ago

City Wide Facility Solutions logo
City Wide Facility SolutionsHerndon, VA
Grow Your Landscaping Business with City Wide Are you an experienced landscaper looking to expand your business, boost your income, and cut through the hassle? City Wide is actively seeking skilled, reliable landscaping companies to meet the growing needs of our clients—and we want you on our team. Here’s what you get when you partner with City Wide: More jobs, less chasing — We bring you qualified clients No more billing headaches — We handle invoicing and collections Real growth potential — Expand your business without sacrificing your time A partnership that works — Run your business your way, with our support You stay focused on delivering high-quality landscaping. We’ll handle the rest. If you're ready to grow faster, earn more, and be part of a team that’s redefining success in the industry, it’s time to make your move. Apply today and let’s grow your business—together. Requirements INDEPENDENT CONTRACTORS MUST PROVIDE THE FOLLOWING: Valid Business License, LLC or Inc Worker's Compensation Insurance Umbrella Insurance General Liability Insurance and Non Owned Auto Federal EIN # Other verifiable business 18 years of age minimum Favorable background investigation results You can not be a sole proprietor Benefits N/A

Posted 30+ days ago

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Help Desk Technician - Tier I

Solvere One/HouseCallDulles, VA

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Job Description

About the Company

Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support.

Opening

Solvere One has an open position for a Help Desk Technician, Tier 1, to provide support from our Dulles, Virginia headquarters. The duties of the position include fielding incidents via phone and email from client end-users. Help Desk Technician Tier 1 is responsible for resolving all tier 1 issues over the and pass all other requests on to Tier 2 technicians.

Employees will be expected to remotely interact with clients daily in various capacities. Professionalism and courteousness are required. Excellent verbal and written communication skills are also required.

Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the organization's well-being while operating in a fast-paced environment. 

This role reports to the Service Delivery Manager.

Position Requirements:

Examples of essential duties are interpreted as being descriptive and not restrictive.

  • Identifies, diagnoses, and resolves Tier 1 incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users.
  • Provides one-on-one end-user problem resolution over the phone for company-approved Personal Computer (PC) software.
  • Delivers, tags, set up, and assists in configuring end-user PC desktop hardware, software, and peripherals.
  • Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and third-party application problems.
  • Coordinates timely repair of PC equipment covered by third-party vendor maintenance agreements.
  • Performs minor desktop hardware repair for PC equipment and peripherals not covered by third-party vendor maintenance agreements.
  • Enters and tracks all time and keeps all documentation up to date in PSA Platform in real time.
  • Identifies, documents and escalates all Tier 2 and Tier 3 incidents in a timely manner.

Required Technical Experience:

  • Microsoft Windows Desktop OS installation and support
  • Microsoft Office 365 installation and support

Preferred Technical Experience:

  • ConnectWise Manage
  • ConnectWise Automate
  • IT Glue

Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc.

“In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.” 

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