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Valley Health logo
Valley HealthWoodstock, VA
Department VH SMH RHC MB1 FAM INT - 309500 Worker Sub Type Regular Work Shift First Shift (United States of America) Pay Grade 106 Job Description Patient Service Representative serves as the first point of contact for patients within the Valley Health physicians' network. This is a key role in the patient experience and must demonstrate excellence in all patient and customer encounters including face-to-face and telephone interactions. This position assures that a high-quality patient experience takes place by providing administrative support to the ambulatory care team through excellent customer service, attention to detail and interpersonal skills. This position is responsible for the accurate and appropriate scheduling of patients for optimum care and provider efficiency. This position is responsible for collecting accurate demographic and financial information during the scheduling and/or registration processes to ensure full and timely revenue capture. Appointment Scheduling and Referral Functions Listens to patients requests for an appointment and then schedules an outpatient appointment while following clinic scheduling guidelines. Offers alternate providers or locations when appropriate to meet the patients' needs. Raises up patients' needs that they cannot meet to Office Coordinator or Practice Manager. Electronically selects and sends appropriate appointment reminder letter to the patient in accordance with clinic scheduling guidelines. Utilizes all available scheduling functions, such as Wait Lists, to aid service to patients as appropriate. Follow established clinic scheduling guidelines when cancelling and rescheduling appointments. Directs any requests from providers or other staff to adjust appointment schedules to Office Coordinator or Practice Manager for review and approval before acting. Process urgent requests for referrals same day. Process routine referral requests within 72 hours. Obtains prior approval or prior authorization as needed. Communicates referral appointment and appointment instructions to patient. Performs Reception Functions Receives and greets every patient in a courteous and friendly manner using a welcoming and positive tone, words and actions. Patients are serviced with the objective of meeting patient needs. Ensures new patients are provided appropriate documents as determined by the practice. Raises up emergent situations or expressed patient problems or concerns directly to Office Coordinator or Practice Manager for assistance. Supports the care team with keeping patients informed about any delays in the delivery of care the patient might experience in the waiting room and exam room. Performs Registration Functions Obtains all information necessary to complete the outpatient registration process assuring demographic and financial/insurance information is correct and entered accurately into the Epic system. Assures correct data capture and data entry necessary for regulatory agencies and compliance requirements. Maintains required level of knowledge and proficiency in all core functions (demographic and financial information capture, insurance eligibility and verification, regulatory and compliance monitoring) of front desk operations. Collection of Payments/Cash Handling Conveys to patient what payment is due based upon Insurance card or insurance verification and requests of patient how they will be paying today (cash, check, credit card). Receive and receipt all payments accurately as determined by daily cash verification process. Maintain and balance cash drawer accurately as determined by daily cash up process. Telephone Functions Answers phones within 3 rings using a 3-part greeting (Name of clinic, your name, "How may I help you?"). Ends calls courteously by asking patient if there is anything else we can for them today. Takes clear, complete and accurate phone messages or prescription requests using the Epic messaging system. Health Information Management Functions Date stamps all incoming patient related information and delivers to appropriate provider or staff person for action on a daily basis. Prepares accurately all correspondence to patients and/or other entities as directed by providers or other staff person. Sends requests for routine or subpoenaed medical record releases to assigned HIM location for processing. Handles same day requests for medical records for patient care continuity as needed. Seeks assistance from HIM resources with any questions related to medical records release process. Receives, process and distributes incoming mail in a timely manner and in accordance with established clinic processes. Patient Health Information is accessed to perform job responsibilities and for no other reason. Patient information is kept confidential and discussed on a need-to-know basis only. Cross Coverage/Office Support Functions Covers at other locations performing like office functions as requested in times of staffing shortages or during workload efficiency adjustments. Maintains sufficient office supplies and required forms for daily front desk operations. Maintains departmental filing system accurately. Classifies, sorts, distributes and/or files correspondence, articles, mail, records and other documents. Opens and/or closes clinic according to practice guidelines Performs Similar or Related Duties as Requested or Directed Performs other duties as requested and observed. Education High School Diploma or equivalent is required. Associates degree is preferred. Experience (1) year of relevant work experience is required. Associate's degree may substitute for one year of relevant work experience. Qualifications Customer service experience preferred. Strong computer, customer service and communication skills required. Ability to prioritize work. Ability to handle confidential information and sensitive situations required. Interpersonal skills to work with diverse people within and outside organization required. Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: A Zero-Deductible Health Plan Dental and vision insurance Generous Paid Time Off Tuition Assistance Retirement Savings Match A Robust Employee Assistance Program to help with many aspects of emotional wellbeing Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

Posted 2 weeks ago

ECPI University logo
ECPI UniversityRoanoke, VA
Overview This position will work at ECPI University's Roanoke, VA campus location. Transform your Career at ECPI University Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor's and Master's Programs. Our culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum. Visit www.ecpi.edu/employment to learn more about how you can help people improve their lives through education. Position Summary We are seeking Mathematics professionals to join our faculty team. As a faculty member, you'll provide practical hands-on instruction in an engaging learning environment, incorporating innovative teaching methodologies in order to enhance the learning experience of our students and achieve learning outcomes. This would be an ideal position for a degreed Mathematician professional. Our terms are five weeks long, and class sizes are small which give our faculty the perfect environment in which to share their specific industry experience. If you are highly motivated and passionate about teaching, ECPI University may be the place for you Responsibilities Teach in five-week intervals in small classes Share valuable industry experience in a nurturing environment Qualifications Education: Master's degree in Mathematics or a Master's degree with 18 graduate semester hours in the discipline from a regionally accredited educational institution. Experience: Applied or practical work experience preferred; 2 years teaching or presentation experience a plus. Benefits of Employment ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE. Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.

Posted 30+ days ago

V logo
Vectrus (V2X)Fredericksburg, VA
JOB DESCRIPTION Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. ESSENTIAL DUTIES AND FUNCTIONS: Maintain strict compliance with all applicable FAA regulations, commercial aviation industry safety standards, FBI guidelines and policies, industry standards, manufacturer's instructions, airworthiness directives, service bulletins, specifications, letters, and technical data. Perform all scheduled and unscheduled aircraft maintenance, inspection and repair associated with the aircraft, engines, propellers, associated systems, and specialized mission equipment. Perform conditional, annual, phase and special inspections as required. Experience on the following aircraft desired: Bell 429 and UH-60M. Support the following maintenance requirements: Overhaul and repair, battery maintenance, sheet metal support, welding and fabrication, avionics and Specialized Mission Equipment support, aircraft ground handling and operations support, Ground Support Equipment (GSE) and maintenance support, aircraft servicing support (Refueling, Defueling, Engine Oils, Hydraulic Oil, Aviators Breathing Oxygen, Nitrogen and Other Compressed Gases, Chemical Toilets, Aircraft De-Icing and Cold Weather Operations, Aviation Life Support System, Perform fuel samples after refueling, Other necessary associated tasks as required), preservation/de-preservation, Foreign Object Damage (FOD) Control Support, Aircraft Tool Control Support, Precision Measurement Equipment support, Aircraft Maintenance Testing Support, Aircraft Maintenance Recovery Support, Operational Surge Support, Aircraft Enhancements, Safety, Hazardous Material Control Support, and maintenance reporting as required. JOB REQUIREMENTS: High School diploma or GED equivalent required; two-year technical trade school, military experience, or equivalent on-the-job training is required Must hold a valid Airframe & Powerplant certificate issued by the Federal Aviation Administration (FAA) & Inspection Authorization (IA) Must have a minimum of five years of hands-on experience as a Mechanic. Experience shall be in a similar position within the last twelve (12) months. Ability to obtain and maintain DOJ Security Clearance is required. The following are required: Demonstrated experience in the type of maintenance support required for fixed wing aircraft, Cessna 182, 206, 208 experience is required. Knowledge of hand tools, power tools, machines, and equipment such as shears and sheet metal break Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to retain information and make decisions according to standard policies and procedures Ability to determine work methods to accomplish assignments Excellent knowledge of applicable FAA Federal Aviation Regulations Ability to make proper entries in aircraft logs and records Obtain DOJ Security Clearance as required Have and maintain a valid state driver's license Must be a U.S. citizen Maintain a valid US Passport and the appropriate vaccinations required for international travel. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works in an aircraft hangar the majority of the shift and is required to stand, walk, stoop, kneel, crouch, or crawl. The employee is frequently required to reach with hands and arms as well as push and pull items. The employee must able to lift and/or move up to 50 pounds regularly. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal day to day working conditions are inside an aircraft hangar with good ventilation and air flow. Work may be regularly required in outside weather conditions where employee will be exposed to all types of environmental conditions and extremes such as hot, cold, rain, wind, etc. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and risk of electrical shock. The employee is required to wear personal protective equipment including eye protection, ear protection, hand protection, respirators, masks, aprons, leather safety shoes, steel toe shoes, fall protection harness, and other equipment anytime the potential for hazards exist. The employee is occasionally exposed to high precarious places, confined spaces, toxic or caustic chemicals; risk of radiation; and vibration. The noise level in the work environment is usually moderate. Benefits include the following: Healthcare coverage Retirement plan Life insurance, AD&D, and disability benefits Wellness programs Paid time off, including holidays Learning and Development resources Employee assistance resources Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans. V2X is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran.

Posted 2 weeks ago

Farmer Focus logo
Farmer FocusHarrisonburg, VA
Who We Are and What We Do Farmer Focus's mission is to promote and protect generational family farms by shifting farm-level decision-making and chicken ownership back to farmers and empowering them to farm the way they know is best. We are committed to consistently producing 100% organic and humanely raised chicken that is better for people, the planet, and animals. Our culture is rooted in servant leadership, and we live by our Farmer Focus CARES values: Community, Accountability, Respect, Excellence, and Stewardship. Who We Are At Farmer Focus, our mission is to promote and protect generational family farms by empowering farmers to make decisions that are best for their land, animals, and communities. We produce 100% organic, humanely raised chicken with a commitment to sustainability, transparency and excellence. Our culture is rooted in servant leadership and guided by our CARES values: Community, Accountability, Respect, Excellence, and Stewardship. Position Overview The Head of Maintenance will lead the strategic direction, planning, and execution of maintenance operations across Farmer Focus's production facilities. This role is responsible for ensuring optimal equipment reliability, safety and efficiency while fostering a culture of continuous improvement and technical excellence. The ideal candidate will be a visionary leader with deep expertise in maintenance strategy, capital project management and team development in a food manufacturing environment. Key Responsibilities Strategic Leadership & Planning Develop and implement long-term maintenance strategies aligned with organizational goals. Lead cross-functional initiatives to improve equipment reliability, reduce downtime and optimize asset performance. Oversee capital planning, budgeting and execution of major maintenance and infrastructure projects. Team Development & Oversight Directly manage Maintenance Managers and other senior technical staff. Build and mentor a high-performing maintenance team through training, coaching and succession planning. Foster a culture of safety, accountability and continuous improvement. Operational Excellence Ensure consistent execution of preventive and predictive maintenance programs. Monitor and analyze maintenance KPIs to drive performance improvements. Collaborate with Plant Managers and Operations leadership to align maintenance priorities with production goals. Compliance & Safety Ensure compliance with OSHA, EPA and other regulatory standards. Champion safety programs including Lock-out Tag-out, Hot Work, Confined Space Entry and PPE protocols. Lead audits and inspections to maintain a safe and compliant work environment. Resource & Budget Management Manage maintenance budgets, including R&M and operating supplies. Oversee procurement of parts, equipment and services to support maintenance operations. Evaluate and implement CMMS and other technology solutions to enhance maintenance tracking and reporting. Qualifications Bachelor's degree in Mechanical, Electrical or Industrial Engineering preferred, but not required. 10+ years of progressive maintenance leadership experience, preferably in food or beverage manufacturing. Proven success in managing multi-site maintenance operations and capital projects. Expertise in TPM, Reliability Work Processes and CMMS systems. Strong analytical, organizational and communication skills. Demonstrated ability to lead change, develop talent and drive operational excellence. Work Environment Exposure to varying temperatures (28°F to 100°F) and humidity levels. May handle chilled product and work in noisy environments (50lb to 110lb).\ Required to wear protective equipment including hair/beard nets, hearing and eye protection. Farmer Focus is committed to the principles of equal employment and to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is inclusive and equitable, free of harassment, discrimination, or retaliation based upon an individual's age, race (including traits historically associated with race, which includes hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity, or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), military status (including status as a uniformed servicemember, a veteran, or dependent of a servicemember), or any other status protected by federal, state, or local laws. Farmer Focus is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay and other compensation, termination, and all other terms, conditions, and privileges of employment.

Posted 3 weeks ago

W logo
Westminster CanterburyVirginia Beach, VA
Westminster-Canterbury on Chesapeake Bay is seeking hospice volunteers for Westminster Canterbury At Home. This is a volunteer position and is not compensated. Volunteers work with patients as assigned by the Hospice Volunteer Coordinator. Volunteer opportunities include assisting with homemaker chores, running errands, providing respite care, participating in volunteer support groups and educational in-services, maintaining open communication about the patient's status, and providing feedback to the Hospice Volunteer Coordinator. Volunteers also interact with hospice patients respectfully and implement special projects to address the needs of patients and family caregivers as directed by the Coordinator. To qualify, volunteers need excellent verbal communication skills, particularly with the elderly, access to transportation, a background check, and a supportive attitude toward the hospice concept. Volunteers should also be comfortable with personal spirituality and willing to serve others. Westminster Canterbury At Home offers personalized Home Health Care, Home Care, and Hospice services in private home settings throughout Virginia Beach and surrounding areas. Locations include Norfolk, Portsmouth, Chesapeake, and Virginia Beach, with services provided in retirement homes or private residences. If you are compassionate and want to make a meaningful difference in the lives of hospice patients and their families, consider joining as a hospice volunteer. Equal Employment Opportunity Statement We are an equal opportunity employer and are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by applicable laws. At-Will Employment Statement Employment with our organization is "at-will," meaning that either the employee or the employer may terminate the employment relationship at any time, with or without notice, and for any reason not prohibited by law.

Posted 30+ days ago

Service Corporation International logo
Service Corporation InternationalStafford, VA
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance. JOB RESPONSIBILITIES Transfers Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression Enters deceased event information into proprietary software according to company procedures Transports caskets to airports, care centers, or funeral homes; assists with moving caskets Vehicle Maintenance Washes, vacuums, and cleans vehicles ensuring vehicle is presentable Fuels vehicles as necessary Follows safety guidelines and expenditure processes Maintains personal protective and transfer supplies in vehicles including cleaning products Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection minimum Requirements Education High School Diploma or equivalent Licenses Current state/province issued driver's license with an acceptable driving record Experience At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred Knowledge, Skills and Abilities Ability work schedule to support business needs including weekends and nights Ability to work on-call weekends, nights and holidays rotation Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds Ability to drive in hazardous, heavy traffic, and weather conditions Basic computer skills required WORK CONDITIONS Work Environment Work indoors and or outdoors during all seasons and weather conditions Local and/or multiple location traveling required Comply with Field dress code policy Work Postures Frequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Lifting, pushing, pulling up to 75 pounds Work Hours Working beyond "standard" hours as the need arises Local travel up to 100% using company vehicle Postal Code: 22554 Category (Portal Searching): Operations Job Location: US-VA - Stafford

Posted 30+ days ago

Advance Auto Parts logo
Advance Auto PartsRichmond, VA
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

Wawa, Inc. logo
Wawa, Inc.Sterling, VA
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policy, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s)Qualifications: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoys working in a team environment. The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Posted 30+ days ago

ActioNet, Inc. logo
ActioNet, Inc.Falls Church, VA
Description ActioNet is hiring a Help Desk Technician in Falls Church, VA. This position requires a Secret clearance. Primary Responsibilities: Provide Tier 1 Help Desk support, serving as the first point of contact for end users at HQ. Respond to incidents, service requests, and trouble tickets via ServiceNow or other approved systems. Support end-user devices (EUDs), including setup, imaging, deployment, and configuration using SCCM task sequences. Assist with hardware/software installations, printer mapping, and peripheral support. Troubleshoot and resolve routine user issues with operating systems, applications, and connectivity. Escalate unresolved issues to Senior Help Desk Technicians or higher-tier support as needed. Ensure end-user devices remain compliant with STIGs, security baselines, and IAVM alerts. Assist with onboarding/offboarding of users, including processing SAAR-N (DD2875) forms and virtual Check-In/Check-Out procedures. Maintain accurate documentation of incidents, resolutions, and user support activities. Provide customer-focused service with professionalism, courtesy, and clear communication. Required Job Experience: 1-3 years of experience in Help Desk or End User Support roles in enterprise or DoD environments. Knowledge of Windows operating systems, Microsoft Office 365, and basic networking. Familiarity with ServiceNow or other IT service management (ITSM) ticketing systems. Basic understanding of DoD IT environments, RMF, and cybersecurity compliance. Strong communication and troubleshooting skills. Degree (Required or certifications below can be substituted in lieu of): Associate's Degree in Information Technology, Computer Science, or related field. Certification (Preferred one of the following in lieu of Required Degree): DoD 8570.01-M IAT Level I or II certification (e.g., A+, Network+, or Security+). HDI Support Center Analyst certification. Microsoft Certified: Modern Desktop Administrator Associate. ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 26+ years of stellar past performance, ActioNet is the premier Trusted Innogrator! Core Capabilities: Advanced and Managed IT Services Agile Software Development DevSecOps Cybersecurity Health IT C4ISR & SIGINT Data Center Engineering & Operations Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of everything we do: Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters. Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence. Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation. ActioNet is proud to be named a Top Workplace for the twelfth year in a row (2014 - 2025). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation. What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference? ActioNet is an equal-opportunity employer and values inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: Medical Insurance Vision Insurance Dental Insurance Life and AD&D Insurance 401(k) Savings Plan Education and Professional Training Flexible Spending Accounts (FSA) Employee Referral and Merit Recognition Programs Employee Assistance and Identity Theft Protection Paid Holidays: 11 per year Paid Time Off (PTO) Disability Insurance ActioNet is an equal opportunity employer and value inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Direct Applicants, only. No Agencies, No third-party recruiters, please

Posted 1 week ago

MasterCard logo
MasterCardArlington, VA
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director/Senior Managing Consultant, Services Business Development-Global Fintech & B2B Service Providers Mastercard Services provides cutting edge services in the areas of Business & Market Intelligence, Customer Acquisition and Engagement, Security Solutions, and Open Banking. Focused on thinking big and scaling fast, our sales team is responsible for end-to-end solutions for a diverse customer base including large tech companies, ecommerce, media, fintechs, bin sponsors, processors & program managers As a member of our Digital Partner & Fintech Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales experience, exceptional analytical and problem-solving skills, comfort navigating complex sales processes, and the ability to form and manage successful lasting client relationships. The Role As Senior Managing Consultant, you will be instrumental in driving the growth with some of our key customers. You will be responsible for managing a portfolio of strategic clients building on existing relationships and initiating new ones to generate and qualify opportunities and promote Mastercard Services solutions to drive sales. To be successful the ideal candidate will: Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers. Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads. Have a customer first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies. Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients. Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance. Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience. Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements. Support project / customer success teams in problem-solving efforts and structuring project workplans. Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations. Coach and provide valuable feedback to team members, fostering their professional growth. Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization. All About You Significant B2B sales experience, preferably software as a service (SaaS), data & analytics, and/or cybersecurity solutions. Proven ability to meet/exceed sales targets and quotas Strong analytical and problem-solving skills, enabling you to tackle complex challenges and gain credibility with account teams. Strong communication and persuasion skills, both written and oral. Exceptional relationship management skills, fostering long-term partnerships with clients. You are a strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues You have a strong commercial drive with the ability to monetize senior client relationships based on empathy, thought leadership, knowledge of product impact, and subject matter expertise Must have the ability to own and drive end-to-end sales including prospecting, scoping/pricing, business case development, contract development, client negotiation, gaining legal approval, sign contracts, and project kickoff. Experience managing projects and / or teams, showcasing your leadership abilities. Knowledge of consumer and commercial payments market is a plus High level of energy, drive, enthusiasm, initiative, and commitment. Outstanding multitasking abilities in a fast-paced, deadline-driven environment. Salary Range: Boston: $164,000-$262,000 Atlanta: $164,000-$262,000 Chicago: $164,000-$262,000 Purchase: $164,000-$262,000 Arlington: $164,000-$262,000 San Francisco: $164,000-$262,000 #servicesbd Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Posted 30+ days ago

H logo
Hong Kong Telecommunications-HKTVirginia, VA
Job Title: NOC Engineer- Transmission Permanent / Full time / On-Site/ Shift Work Location: Herndon, VA, USA only Shifts: 6 AM to 2 PM 2 PM to 10 PM 10 PM to 6 AM (Includes some weekend shifts: 6 AM to 6 PM, 6 PM to 6 AM) POSITION OVERVIEW: We are seeking a highly motivated and experienced NOC Engineer- Transmission to join our team in Herndon, Virginia. The ideal candidate will have a background in network operations, with experience in DWDM or Huawei technology and proficiency with Cisco routers. As a NOC Engineer at PCCW Global, you will play a critical role in the 24/7 operations of our Network Operations Centre (NOC). You will be responsible for ensuring the timely identification and resolution of issues across our cable, transmission, and VIP customized transmission networks. The role requires a positive attitude, flexibility, excellent work ethic, and the ability to work effectively under pressure and meet deadlines. This position offers an exciting opportunity for a motivated individual with a passion for problem-solving and a desire to grow in a dynamic, challenging environment. Join us and support the overall PCCW Global Network Operations Centre mission! SOME OF YOUR TASKS WILL INCLUDE: Network Monitoring: Proactively monitor network performance 24/7 using network management systems (NMS) to identify potential issues and take corrective actions to maintain optimal network performance. Fault Management: Respond promptly to alarms and service desk tickets, performing fault isolation, troubleshooting, and resolution for transmission network incidents across DWDM, SDH, and submarine cable systems. Incident Response & First-Line Support: Provide first-level support for transmission and submarine network equipment faults. Coordinate with engineering teams for hardware replacements or advanced troubleshooting as necessary. Testing and Verification: Execute Bit Error Rate (BER) and RFC2544 tests to identify transmission network faults, validate performance, and ensure network connectivity meets required standards. Service Restoration: Conduct service assurance activities and implement restoration procedures to minimize downtime for PCCW Global's DWDM, SDH, and submarine cable networks, ensuring service continuity. Collaboration & Coordination: Collaborate with internal teams, vendors, and customers to resolve transmission network issues efficiently and ensure seamless service delivery across the network. Documentation & Reporting: Accurately document all troubleshooting steps, resolutions, and outage details in the ticketing system. Provide clear and timely updates to internal stakeholders and customers. Routine Maintenance: Perform regular routine maintenance tasks on network systems according to documented procedures, ensuring network stability, optimal performance, and readiness for traffic. Circuit Testing & Acceptance: Conduct circuit acceptance testing for network trunks and bearers, ensuring proper configuration, performance validation, and updating inventory databases for installations, changes, and recoveries. Security Compliance: Adhere to all company policies regarding information security, network safety, and personal data privacy, ensuring all work complies with industry standards and internal protocols. Shift Management: Operate effectively within rotating shifts, including evenings, nights, and weekends, ensuring round-the-clock network monitoring and issue resolution. THE SUCCESSFUL CANDIDATE WILL HAVE: Education: High school diploma required, degree in Information Technology or related field preferred, but not a must. Experience: 2-4 years in NOC or related roles, a plus an experience in data communication and telecom services. Certifications: Cisco CCNA Certification: Must Have CompTIA Network+ Certification: Nice to have Huawei HCIA-Transmission certification: Nice to have Experience with Ticket Platforms: Familiarity with Remedy or other ticket platforms is advantageous. Familiarity with JIRA is a plus. Technical Skills: Experience with DWDM, Huawei technology, and Cisco routers is a must! Personal Qualities: Customer Service & Troubleshooting: Strong customer service orientation with excellent troubleshooting skills, able to respond quickly to email alerts and resolve issues promptly. Positive Attitude: Proactive and self-motivated with a positive attitude, always willing to grow and take on challenges. Work Ethic: Demonstrates excellent work ethic and reliability, committed to meeting deadlines and finishing tasks with a sense of responsibility. Collaboration: A team player with strong communication skills and a collaborative approach, ensuring efficient problem-solving in a team setting. Flexibility: Able to work flexible hours, including weekends and holidays, to meet business needs and ensure consistent performance. Responsiveness: Quick response to email alerts and ability to take swift action. Ref ID: 57595 Location: Virginia, VA, US Business Unit: PCCW Global Full Time/ Part Time: Full Time Job Function: Engineering Featured Job Category:: Nearest Major Market: Virginia Beach

Posted 30+ days ago

W logo
WillowTree AppsCharlottesville, VA
Mid-Level Full-Stack Developer (Gen AI Focused) Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. An integral segment of our company is Fuel iX, TELUS Digital's proprietary generative AI engine. Fuel iX empowers businesses to transition their generative AI initiatives from concept to operational reality quickly, securely, and responsibly. This powerful tool enhances TELUS Digital's ability to create and implement solutions that not only elevate customer engagement but also address complex business challenges. Location and Flexibility This is a hybrid role. This model requires the ability to work in a hybrid mode from one of our offices in Vancouver, B.C., Durham, N.C., Charlottesville, V.A., Columbus, O.H.. Our Work From Near culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices. The Opportunity We are looking for a passionate Mid-Level Full-Stack Developer. In this role, you will be responsible for building innovative and interactive web applications, implementing modern web trends, and ensuring the accessibility and security of our platforms. You'll leverage your full-stack knowledge and proficiency in front-end frameworks to build user-centric applications. Responsibilities: Guide the implementation of best practices around accessibility and modern web trends. Drive the setup and use of CI/CD tools to enhance deployment pipelines. Contribute to and guide cross-organizational engineers in following platform-level design patterns in their products. Help mentor and coach a product team towards shared goals and outcomes. Navigate difficult conversations by providing constructive feedback to teams. Identify obstacles to ensure quality, improve our user experience, and how we build tests. Be self-aware of limitations, yet curious to learn new solutions while being receptive to constructive feedback from teammates. Qualifications: 3-5 years of relevant web development experience writing high-quality code from scratch. Demonstrated proficiency in Python and/or TypeScript and Next.js. Comprehensive understanding of back-end code, databases (SQL and NoSQL), security, and APIs. Experience implementing web security standards in development. Experience with cloud platforms, micro services, and serverless architecture. Proven track record of complex product delivery and system architecture design. Proficient in managing delivery, testing, and release management. Strong ability to communicate effectively with teams and stakeholders, providing and receiving feedback to improve product outcomes. Bonus Points: Extensive experience building automated test suites and using granular debugging tools. Familiarity with CI/CD tools like Jenkins, CircleCI, etc., and experience setting up deployment pipelines. Familiarity with Vercel. GCP, Apigee and infrastructure proficiency is a plus. Familiarity with Firebase and Firestore. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our Privacy Policy. What We'll Offer In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits: Healthcare benefits - Medical, Vision, Dental 401K matching Employee Share Purchase Plan Competitive PTO Policy Employee Assistance Program (EAP) Life & Disability Insurance And more! Annual Performance Bonus This position is eligible for an annual performance bonus based on personal, division/business unit, and company performance. The range displayed is only the annual base salary. To maintain equity across the business, annual performance bonus targets are determined by job level, not individual circumstances. Individual base salaries are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Salary bands are periodically reviewed and updated based on market changes, internal needs, and industry trends. To maintain pay equity for team members, TELUS Digital conducts regular compensation audits. Annual Base Salary Range (Performance Bonus Eligible) $101,600-$127,000 USD

Posted 30+ days ago

Washington Hospital, Inc., Mary logo
Washington Hospital, Inc., MaryFredericksburg, VA
Start the day excited to make a difference…end the day knowing you did. Come join our team. Provide primary care for adolescents to adults. As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Posted 30+ days ago

Guardian Service Industries logo
Guardian Service IndustriesArlington, VA
Apply Job Type Full-time Description The Company Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Arlington, VA 22209 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships. Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently. Pay rate: $18.00 / hr Schedule and shift: Sunday and Monday (7:00am- 3:00pm) + Tuesday, Wednesday and Thursday (3:00pm- 11:00pm) Qualifications/Requirements: High school diploma or equivalent required. Prior residential concierge experience. Worked with 250+ units (desirable). Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public. Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc. Neat and professional appearance. Ability to provide excellent customer service and work well with people. Detail oriented and able to handle multiple functions at the same time. Must display exceptional communication skills. Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services. Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage. Must display strong planning, organizational, and time management skills. Ability to maintain exceptional attendance and punctuality standard. Upon hire, employee must successfully complete a background investigation and reference check A detailed scope-of-work will be discussed during the interview process. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Salary Description $18.00 / hr

Posted 30+ days ago

CACI International Inc. logo
CACI International Inc.King George, VA
Navy Data Recorder Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US The Opportunity: CACI is seeking an individual to perform Data Recording in Combat System laboratory environments in support of test events conducted at the Naval Surface Warfare Center, Dahlgren Division (NSWCDD) primarily for the Aegis Weapon Systems (AWS) and other Naval combat systems. This position requires the applicant to fulfill the primary responsibilities and possible additional secondary responsibilities. Responsibilities: Primary responsibilities include: Record test event data in a variety of Combat System laboratories utilizing multiple electronic methods and media types, e.g.: CFast Cards, Memory Cards, Optical Disks, USBHDs, 4MM Tapes, DVD's. Transfer data to required destinations via electronic and physical mail methods. Receive, Send, Archive, Restore, Track, and Document incoming and outgoing data on NSWCDD servers. Communicate effectively and appropriately with our Navy customers. Update the Data Recording Standard Operating Procedure documentation when required. Secondary responsibilities may include: Evaluate, analyze, and update tools used to collect data (scripts and software program suite). Provide additional support in other tasking such as: Data Recording User Manual documentation generation. Data Management tasking on NSWCDD servers. Configuration Management for Aegis Combat System elements. Data Structure analysis/data dictionary updating in programming languages C, Ada, and CMS-2. Qualifications: Required: B.S. Degree in Computer Science, Mathematics, Engineering, Sciences, OR 3+ years of experience with Aegis Combat Systems in lieu of B.S. degree. DoD Secret clearance must be obtainable and maintainable. Current Active clearance preferred. Willing to work overnight non-standard work hours. Willing to work in a team environment and independently. Willing to travel to other Navy/DoD Facilities occasionally. Desired: Knowledge of RedHat Linux or similar. Knowledge of Microsoft Office Products. Knowledge of Local Area Network (LAN) configuration and setup. ____ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ____ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $58,400 - 116,900 USD CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Posted 1 week ago

Build-A-Bear Workshop logo
Build-A-Bear WorkshopVirginia Beach, VA
Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience. Responsibilities: Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience Actively engage with guests demonstrating genuine enthusiasm for our brand Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests Strong team commitment; be dependable, engaged, and helpful Required Qualifications: High school diploma or GED equivalent Preferred Qualifications: Associate's (or higher) degree in business, management, or a related field Behavioral Traits for Success: Possesses a "How Can I Help" attitude Enjoys meeting and interacting with new people Dependable and flexible Models personal and professional integrity Naturally warm and fun-loving Ability to remain calm under challenging circumstances Working Environment: Active retail store leadership requires the ability to sit, stand, and move around for duration of shift Work environments include indoor/outdoor malls, strip centers, and other retail locations Lift > 25 pounds Your Performance Will Be Measured On: Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following. Decision-making, judgment, and execution Ability to create an Experience First culture for guests and associates Achievement of assigned goals Consistent execution of operational standards Stakeholder feedback This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

Posted 30+ days ago

CONTACT GOVERNMENT SERVICES logo
CONTACT GOVERNMENT SERVICESFairfax, VA
Litigation Graphics Consultant Employment Type: Full Time, Mid-Level Department: Litigation Support CGS is seeking a Litigation Graphics Consultant to join our team supporting a wide-ranging customer support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: The Litigation Graphics Consultant designs, develops, and maintains creative and engaging graphics for litigation proceedings. The Graphics Consultant creates and produces timelines, document excerpts, diagrams, scene recreations, and other artifacts. Responsible for video editing and format conversions. May also conduct Audio Visual system setup, support, and take down, as well as basic IT support, e.g. printers, networking, basic connectivity, and other tasks which may be relevant to the case presentation. The Graphics Consultant ensures all evidence is presented efficiently and clearly in court evidence presentations. Additionally, the Graphics Consultant will: Assist with revision/improvement of created diagrams/figures in expert reports. Assist with developing opening and closing slides, estimated at 100-150 in total. Revise/improve graphics already created, estimated at 80-100 slides in total. Consult with client experts and third-party witnesses to develop/refine graphics, estimated at 50 or fewer slides. Work with possibly 1 economic and 1 industry expert Be able to interpret data to create graphical representations of the information. Be able to use MS Office PowerPoint 2019 (currently installed on client trial laptops; we do expect to update to PowerPoint 365, which is installed on client desktops). Provide realistic estimates of the time required to develop specific graphics requests. Meet all established deadlines. Provide 24/7 availability throughout the local San Jose, CA trial, which will likely require at least two people knowledgeable of and involved with the work in progress Qualifications: Bachelor's Degree in Multimedia, Digital Design, Marketing, Fine Arts, or related concentration. Minimum of three (3) years of relevant experience. High proficiency in graphic design, infographics and MS PowerPoint. Highly proficient in Adobe Creative Suite, MS PowerPoint with experience in WordPress, Webflow, Bootstrap, HTML, CSS and Dreamweaver preferred. Ability to create, design and modify mockups for web-based platforms. Must be able to provide samples of graphics previously designed independently. Ability to self-manage projects and work within tight deadlines. Ability to collaborate willingly and effectively in a team setting. Ideally, you will also: Be based in the Bay area to avoid time zone issues. The client trial staff is based in San Francisco, CA. The trial location is in San Jose, CA. Most of the work should be able to be done remotely via phone, email, or video calls. We do not anticipate the need for on-site support at the trial location. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Phone: +1 (888) 680-5916 Email: info@cgsfederal.com #CJ $71,829.33 - $92,352 a year

Posted 30+ days ago

Bryant & Stratton College logo
Bryant & Stratton CollegeVirginia Beach, VA
Our candidate will exhibit strong organizational skills and willing to work flexible work hours to support evenings and Saturdays, if needed. The candidate must be proficient and have experience with Microsoft Office. They must also possess great customer service skills and a willingness to learn. Candidates must be work-study eligible (see the financial aid department). Duties include but are not limited to: Faxing Photocopying Filing Data entry Updating required worksheets Creating files Other Duties the department manager or staff sees fit to assign. Candidates should be reliable as well as possess the following: Strong attention to detail Good attendance High degree of accuracy Solid communication skills Familiarity with Microsoft Office All students are encouraged to apply. Bryant & Stratton College is an Equal Opportunity Employer.

Posted 30+ days ago

CareBridge logo
CareBridgeRoanoke, VA
Customer Care Representative I Location: Virtual; This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual/ work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law Hours: Monday- Friday, an 8-hour shift between 8:00 am- 8:00 pm EST. The Customer Care Representative is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. How will you make an impact: Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting. Outbound calls are conducted in the ZipDrug business area. Minimum Requirements: Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Qualifications: For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Experience in a high-volume call center environment is strongly preferred. Preferred candidates will have previous call center experience. The ideal candidate is tech-savvy and capable of multitasking in a fast-paced environment. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Crane Worldwide Logistics logo
Crane Worldwide LogisticsSterling, VA
Essential Job Functions Sign off bill of lading (BOL), cross check packing list, picking, put away, work on more challenging material handling equipment, cross checking vendor accuracy, checking for damaged cargo during loading, unloading, labeling cargo Fills client orders safely, efficiently, and within Crane SOPs. Responsible for ensuring that distribution activities are conducted in accordance with internal quality standards while maintaining a safe work environment. Reads and follows work orders, and follows instructions to ascertain materials or container loads to be moved Only authorized to use the following equipment after successful training: Pallet jack, Rider jack, Standup, Order/Cherry Picker, Turret Truck, Reach Truck, Forklift over 5K Not authorized to use heavy lifts Loads and unloads materials onto or from pallets, trays, racks, and shelves by hand forklift, or other warehouse equipment. Loads materials into vehicles and installs strapping, bracing or padding to prevent shifting or damage in transit Counts, weighs, and records number of units of materials moved or handled on daily production sheet Attaches identifying tags or labels to materials Scans freight via warehouse management system with RF equipment Completes required paperwork thoroughly and promptly. Performs housekeeping tasks to maintain a safe work environment. Accurately and courteously load client merchandise Job requires presence on-site at the assigned work location Other duties as assigned Other Skills & Abilities Ability to add, subtracts, multiply and divide in all units of measure using whole numbers, fractions and decimals. Ability to read, comprehend and complete basic checklists, forms or other related documents. Identifies and resolves problems in a timely manner. Balances team and individual responsibilities. Consistently at work and on time. Physical Requirements Job requires the ability to use vision, adjust focus and work on a standard computer screen Stand or sit for long periods of time Reach with hands and arms and stoop, kneel, crouch and frequently required to climb or balance Regularly lift and/or move 50 pounds by hand Job requires presence on-site at the assigned work location Education & Experience High School Diploma or GED preferred. Greater than one-year of related experience Certifications & Licenses Forklift certification must be obtained within 90 days of hire. Other professional certification may be required in some areas, as assigned. MUST COMPLETE PI ASSESSMENT IN ORDER TO BE CONSIDERED FOR THE POSITION: https://assessment.predictiveindex.com/bo/28w/Candidate_Link WHY SHOULD YOU WORK FOR CRANE? At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work. We offer: Quarterly Incentive Plan 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use Excellent Medical, Dental and Vision benefits Tuition Reimbursement for education related to your job Employee Referral Bonuses Employee Recognition and Rewards Program Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities Employee Discounts Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates Come join the leader in logistics and take your career in the right direction. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We maintain a drug-free workplace and perform pre-employment substance abuse testing. This position requires the final candidate to successfully pass an E-Verify Check. More Information: http://www.dhs.gov/e-verify Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Posted 30+ days ago

Valley Health logo

Patient Service Representative - Full Time First Shift

Valley HealthWoodstock, VA

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Job Description

Department

VH SMH RHC MB1 FAM INT - 309500

Worker Sub Type

Regular

Work Shift

First Shift (United States of America)

Pay Grade

106

Job Description

Patient Service Representative serves as the first point of contact for patients within the Valley Health physicians' network. This is a key role in the patient experience and must demonstrate excellence in all patient and customer encounters including face-to-face and telephone interactions. This position assures that a high-quality patient experience takes place by providing administrative support to the ambulatory care team through excellent customer service, attention to detail and interpersonal skills. This position is responsible for the accurate and appropriate scheduling of patients for optimum care and provider efficiency. This position is responsible for collecting accurate demographic and financial information during the scheduling and/or registration processes to ensure full and timely revenue capture.

Appointment Scheduling and Referral Functions

Listens to patients requests for an appointment and then schedules an outpatient appointment while following clinic scheduling guidelines. Offers alternate providers or locations when appropriate to meet the patients' needs. Raises up patients' needs that they cannot meet to Office Coordinator or Practice Manager.

Electronically selects and sends appropriate appointment reminder letter to the patient in accordance with clinic scheduling guidelines.

Utilizes all available scheduling functions, such as Wait Lists, to aid service to patients as appropriate.

Follow established clinic scheduling guidelines when cancelling and rescheduling appointments. Directs any requests from providers or other staff to adjust appointment schedules to Office Coordinator or Practice Manager for review and approval before acting.

Process urgent requests for referrals same day. Process routine referral requests within 72 hours.

Obtains prior approval or prior authorization as needed. Communicates referral appointment and appointment instructions to patient.

Performs Reception Functions

Receives and greets every patient in a courteous and friendly manner using a welcoming and positive tone, words and actions. Patients are serviced with the objective of meeting patient needs.

Ensures new patients are provided appropriate documents as determined by the practice.

Raises up emergent situations or expressed patient problems or concerns directly to Office Coordinator or Practice Manager for assistance.

Supports the care team with keeping patients informed about any delays in the delivery of care the patient might experience in the waiting room and exam room.

Performs Registration Functions

Obtains all information necessary to complete the outpatient registration process assuring demographic and financial/insurance information is correct and entered accurately into the Epic system.

Assures correct data capture and data entry necessary for regulatory agencies and compliance requirements.

Maintains required level of knowledge and proficiency in all core functions (demographic and financial information capture, insurance eligibility and verification, regulatory and compliance monitoring) of front desk operations.

Collection of Payments/Cash Handling

Conveys to patient what payment is due based upon Insurance card or insurance verification and requests of patient how they will be paying today (cash, check, credit card).

Receive and receipt all payments accurately as determined by daily cash verification process.

Maintain and balance cash drawer accurately as determined by daily cash up process.

Telephone Functions

Answers phones within 3 rings using a 3-part greeting (Name of clinic, your name, "How may I help you?").

Ends calls courteously by asking patient if there is anything else we can for them today.

Takes clear, complete and accurate phone messages or prescription requests using the Epic messaging system.

Health Information Management Functions

Date stamps all incoming patient related information and delivers to appropriate provider or staff person for action on a daily basis.

Prepares accurately all correspondence to patients and/or other entities as directed by providers or other staff person.

Sends requests for routine or subpoenaed medical record releases to assigned HIM location for processing. Handles same day requests for medical records for patient care continuity as needed. Seeks assistance from HIM resources with any questions related to medical records release process.

Receives, process and distributes incoming mail in a timely manner and in accordance with established clinic processes.

Patient Health Information is accessed to perform job responsibilities and for no other reason. Patient information is kept confidential and discussed on a need-to-know basis only.

Cross Coverage/Office Support Functions

Covers at other locations performing like office functions as requested in times of staffing shortages or during workload efficiency adjustments.

Maintains sufficient office supplies and required forms for daily front desk operations.

Maintains departmental filing system accurately. Classifies, sorts, distributes and/or files correspondence, articles, mail, records and other documents.

Opens and/or closes clinic according to practice guidelines

Performs Similar or Related Duties as Requested or Directed

Performs other duties as requested and observed.

Education

High School Diploma or equivalent is required.

Associates degree is preferred.

Experience

(1) year of relevant work experience is required.

Associate's degree may substitute for one year of relevant work experience.

Qualifications

Customer service experience preferred.

Strong computer, customer service and communication skills required.

Ability to prioritize work.

Ability to handle confidential information and sensitive situations required.

Interpersonal skills to work with diverse people within and outside organization required.

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

  • A Zero-Deductible Health Plan
  • Dental and vision insurance
  • Generous Paid Time Off
  • Tuition Assistance
  • Retirement Savings Match
  • A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
  • Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.

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