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Summary GAMA-1 Technologies is seeking a remote System Administrator I to install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. This is a 100% remote position working under US East Coast standard hours. Supervisory Responsibilities: N/A Essential functions/responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary Perform routine network startup and shutdown procedures and maintain control records Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future Configure, monitor, and maintain email applications or virus protection software Train users in computer system use Maintain logs related to network functions, as well as maintenance and repair records Respond and document cloud application issues escalated by Tier 1 resources or captured by cloud monitoring tools. Off-Hours Support: Participate in on-call rotation for after-hours or weekend support. Continuously monitor cloud activity, usage, performance, cost, and security using cloud monitoring tools and technology. Triage, troubleshoot, and resolve application performance issues, escalating as needed to resolve more complex issues. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Information Security and Confidentiality Obligations Ensure adherence to organizational information security policies and procedures; actively participate in mandatory security awareness training; and manage confidential and sensitive information in accordance with company protocols and data protection standards Basic Qualifications Bachelor’s degree in Computer Science, Management Information Systems, or related field, or relevant work experience 1 year of experience as a System Administrator, or prior experience as a Help Desk technician Understanding of networking protocols, LAN networking, and WAN networking Ability to evaluate networks and systems to make sure that they perform reliably and to anticipate new requirements as organizations’ needs change Able to explain technical concepts and processes to non-IT workers Ability to diagnose and resolve problems that arise with computer networks and systems Programming skills and the ability to work with a variety of computer hardware and software tools Preferred Qualifications A+, Network+, and/or similar certifications are highly preferred Work authorization/security clearance requirements Ability to obtain a security clearance Work environment This is a 100% remote position working under US East Coast standard hours Physical demands Prolonged periods of sitting at a desk and working on a computer. Must be able to access and navigate each department at the organization's and client facilities. Travel required: None required Proficiency Requirement The employee is expected to demonstrate proficiency in all essential job functions, tools, and processes related to this position within the first 90 days of employment. This includes acquiring a thorough understanding of job-specific responsibilities, systems, and workflows as outlined during onboarding and training. Failure to meet this requirement may result in additional training, reassessment, or other actions as deemed necessary by management. GAMA-1 also offers a variety of benefits, including health insurance coverage, life and disability insurance, 401(k) savings plan, training and career development opportunities, paid holidays and paid time off (PTO - to cover vacation, illness or disability, appointments, emergencies or other situations that require time off from work). For more information click here. ABOUT GAMA-1 GAMA-1 is a rapidly growing technology business that is based in Greenbelt, Maryland. GAMA-1 Technologies provides strategic information assurance, information security, and business enterprise and networking solutions to the Federal Government. Our success is based on the utilization of industry and agency standards, establishment of standardized processes, and IT Services expertise. At GAMA-1, we believe employees should grow, achieve, and develop just as the company grows, achieves, and develops. GAMA-1 is committed to providing our employees with opportunities for career advancement throughout their employment. For more information, visit www.gama1tech.com GAMA-1 is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), domestic violence victims, political orientation, status as a smoker or tobacco user, hairstyle, use of a service animal, education status, familial status, HIV/AIDS status, height, weight, reproductive healthcare decisions or any other category protected by federal, state or local law. Powered by JazzHR