Customer Relations Representative - State Farm Agent Team Member
Rick MotternMarietta, Georgia
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Overview
Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
ROLE DESCRIPTION:
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and providing remarkable customer experience.
Responsibilities include but not limited to:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.
Requirements
· Excellent interpersonal skills
· Excellent communication skills - written, verbal and listening
· People-oriented
· Organizational skills
· Self-motivated and detail oriented
· Proactive in problem solving
· Dedicated to customer service
· Able to learn computer functions
· Pride in getting work done accurately and timely
· Ability to multi-task and work in a team environment
· Provide timely and thorough activity reports to agent
· Property & Casualty license (must be able to obtain)
· Life and Health license (must be able to obtain)
· Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Kennesaw, GA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Automate your job search with Sonara.
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FAQs About Customer Relations Representative - State Farm Agent Team Member Jobs at Rick Mottern
What is the work location for this position at Rick Mottern?
This job at Rick Mottern is located in Marietta, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Rick Mottern?
Candidates can expect pay range between $40,000–$60,000 for this role.
What employment applies to this position at Rick Mottern?
Rick Mottern lists this role as a Full-time position.
What experience level is required for this role at Rick Mottern?
Rick Mottern is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Rick Mottern?
You can apply for this role at Rick Mottern either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.