Partner Development Representative

About Dialpad

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe - including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply - rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.

Being a Dialer

At Dialpad, you'll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.

We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

As a Partner Development Representative, you'll own building partner prospect lists, partner meeting management and maintaining in-depth knowledge of the Dialpad channel ecosystem. You'll collaborate with your Partner Account Executives to develop prospecting strategies unique to your territory. You'll also support the creation of net new prospecting lists for target partner accounts and key decision makers. You'll connect with potential partners using  all communication channels (phone, email and social media). In addition, you'll bring your confidence, commitment and love of winning to hone your craft and launch yourself into a successful sales career!

This position reports to our Sales Development Manager and is based in our Tempe, AZ Office.

What you'll do

• Prospect ideal target partner personas by making 100+ outbound calls, emails and LinkedIn touches per day.
• Consistently meet or exceed quota of qualified partner meetings for Dialpad's Partner Account Executive team.
• Embrace a growth mindset by prioritizing sales enablement activities.
• Enthusiasm to learn and implement various sales methodologies such as MEDDPICC.
• Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, LinkedIn Sales Navigator and Dialpad.
• Partner closely with your manager, peers and Partner Account Executives to improve messages, processes and daily activities.

Skills you'll bring 

• Efficient, organized and detail-oriented.
• Highly motivated and committed to achieving success, both individually and within a team.
• Excellent verbal and written communication skills and confidence.
• Demonstrated sense of curiosity, motivation and resourcefulness.
• 1+ year of experience in Sales Development or similar customer-facing role.

We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.

Don't meet every single requirement? If you're excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn't satisfy every qualification, we encourage you to apply. 

Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.