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Partner Implementation Specialist I

TCP SoftwareSan Angelo, TX
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Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.

About TCP (TimeClock Plus):

For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. We recently embraced our new, refreshed brand which we feel fully embodies our commitment to innovation while also completing our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook. 

As a Channel Partner Implementation Specialist I you will:

  • Assist in implementing partner and PEO client accounts based on project plans.
  • Perform basic system configuration and setup with guidance.
  • Support customer and partner training through standard virtual sessions.
  • Learn and track requirements unique to partner and PEO relationships.
  • Escalate complex integration or partner-specific issues to senior team members.
  • Maintain accurate project records and documentation.
  • Build foundational knowledge of TCP's integration options and processes.

Requirements

  • Ability to learn and support 1–2 core TCP products.
  • Ability to build an understanding of partner workflows, integration points, and PEO structure.
  • 0–1 years of experience in a customer support or technical onboarding role.
  • Strong written and verbal communication skills.
  • Detail-oriented with a strong desire to learn.
  • Basic understanding of software platforms and data configuration.
  • Bachelor’s degree in MIS or equivalent work experience preferred.
  • Interest in learning about partner ecosystems and third-party integrations.

Benefits

  • Competitive salary based on experience
  • 20 days PTO and 13 days of companywide holidays
  • 8 hours to volunteer and impact your community
  • Comprehensive benefits (Health/Dental/Vision/401K)
  • Employee Choice Benefit

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FAQs About Partner Implementation Specialist I Jobs at TCP Software

What is the work location for this position at TCP Software?
This job at TCP Software is located in San Angelo, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at TCP Software?
Employer has not shared pay details for this role.
What employment applies to this position at TCP Software?
TCP Software lists this role as a Full-time position.
What experience level is required for this role at TCP Software?
TCP Software is looking for a candidate with "Entry-level" experience level.
What benefits are offered by TCP Software for this role?
TCP Software offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, Paid Community Service Time, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at TCP Software?
You can apply for this role at TCP Software either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.