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Partner Success Manager

LandingBirmingham, AL
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Important Notes

Remote work is not available for this role. Birmingham based.

About Us

Since 2019, Landing has redefined apartment renting with the industry's first flexible living model. Our membership program provides consumers access to a network of apartments in 60+ top markets with no deposits, hassles, or stress.

About The Role

We're looking for a Partner Success Manager to join our team and assist with managing our top AP Partners. As a Partner Success Manager, you'll work with a Director of Development on managing their Autopilot Partners and assist with a variety of back end administrative tasks. You will also work with leadership to help enhance this new crucial function of the team.

What You'll Do

  • Build, maintain, and expand relationships with Autopilot Partners
  • Handle and address incoming requests from Partners
  • Work with Landing's AP Ops & Field Operations team to ensure smooth launches
  • Host kickoff calls with new properties
  • Build and schedule QBRs with Partners
  • Collaborate with AP Ops & Field Operations teams on addressing issues
  • Assist VP with special projects in order to further streamline our business processes

What You Need

  • Based in Birmingham
  • 3+ years of professional experience
  • Previous customer service/ partner experience
  • Strong organizational skills
  • Ability to multitask and problem solve multiple issues at once
  • Strong communication skills, both written and verbal
  • Fearless, self-motivated and hardworking
  • Ability to work in a fast-paced environment
  • Self-starter comfortable working with a sense of urgency
  • Tech-savvy - familiarity with Slack

Benefits & Perks

Landing aims to create a workplace that fosters both personal and professional growth. We offer a competitive benefits package we are proud to share with you!

  • Solid compensation package (salary + bonus) + stock options
  • Comprehensive benefits - Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter, and FSA or HSA
  • We've got you covered with a 401(k) plan and access to ImmediatePay
  • Feel relaxed with super generous PTO policy
  • Opportunities for upward mobility - we want you to grow with us!
  • Explore and travel comfortably with 7 free nights in a Landing home per year
  • Employee perks for temporary or indefinite stays when you choose to live with Landing

Landing provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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FAQs About Partner Success Manager Jobs at Landing

What is the work location for this position at Landing?
This job at Landing is located in Birmingham, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Landing?
Employer has not shared pay details for this role.
What employment applies to this position at Landing?
Landing lists this role as a Full-time position.
What experience level is required for this role at Landing?
Landing is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Landing for this role?
Landing offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Flexible/Unlimited PTO, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Landing?
You can apply for this role at Landing either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.