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Partner Success Manager

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

About UsLanding is a membership network of fully furnished apartments across the United States.  Our Members get access to rent our professionally designed homes for a minimum of 2 days and can stay as long as they’d like, with only a 2-weeks’ notice required if they’d like to move. As a Member there are no long-term obligations, no security deposits, and no application fees. We bundle utilities and the internet to allow seamless transition from one home to another.

About The RoleWe’re looking for a Partner Success Manager to join our team and assist with managing our top AP Partners.  As a Partner Success Manager, you’ll work directly for and with a Director of Development on managing their Autopilot Partners and assist with a variety of back end administrative tasks. You will also work with leadership to help enhance this new crucial function of the team. 

What You’ll Do

  • Build, maintain, and expand relationships with Autopilot Partners
  • Handle and address incoming requests from Partners 
  • Work with Landing’s AP Ops & Field Operations team to ensure smooth launches
  • Host kickoff calls with new properties
  • Build and schedule QBRs with Partners
  • Collaborate with AP Ops & Field Operations teams on addressing issues
  • Assist VP with special projects in order to further streamline our business processes

What You Need

  • Based in our Birmingham office
  • 3+ years of professional experience
  • Previous customer service/ partner experience
  • Strong organizational skills
  • Ability to multitask and problem solve multiple issues at once 
  • Strong communication skills, both written and verbal
  • Fearless, self-motivated and hardworking
  • Ability to work in a fast-paced environment
  • Self-starter comfortable working with a sense of urgency
  • Tech-savvy - familiarity with Slack
  • Fluent in English with strong written and verbal communication skills 

Benefits & PerksLanding aims to create a workplace that fosters both personal and professional growth. We offer a competitive benefits package we are proud to share with you!

  • Competitive compensation: $75,000 base salary (based on experience) + performance bonus of up to 25% of base salary
  • Stock options
  • Comprehensive benefits - Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter, and FSA or HSA options
  • Retirement support: 401(k) plan+ access to ImmediatePay
  • Generous paid time off policy to support work-life balance
  • Travel perk: $750 USD annually in Landing Stays

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Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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FAQs About Partner Success Manager Jobs at Landing

What is the work location for this position at Landing?
This job at Landing is located in Birmingham, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Landing?
Employer has not shared pay details for this role.
What employment applies to this position at Landing?
Landing lists this role as a Full-time position.
What experience level is required for this role at Landing?
Landing is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Landing for this role?
Landing offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Landing?
You can apply for this role at Landing either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.