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Recent Jobs
Posted todayWarehouse Technician
Triumvirate EnvironmentalIndependence, LA
Warehouse Technician Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Warehouse Technician for our Independence, LA team. Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity. Responsibilities: Ensure health and safety is the number one goal by following standard operating procedures and acting in a safe manner at all times Move all battery and non-PCB containers in and out of storage within the warehouse and/or storage trailers with the use of forklift, pallet jack, and/or drum dolly. Open all incoming battery and non-PCB waste containers and verify contents correspond to the label on the container. Segregate contents of incoming battery and non-PCB waste containers/pallets to prepare for outbound shipping and disposal. Cover/protect battery terminals, as needed. Properly label all outbound containers of batteries and non-PCB waste. Log information into operating system for all battery and non-PCB waste processed. Perform spill containment and clean-up procedures as needed. Help maintain safe, clean and healthy work environment by following procedures, adhering to production, productivity, quality, and customer-service standards, and complying with legal regulations and other requirements to which LEI subscribes. Perform other general warehouseman duties as assigned. Basic Requirements: Previous warehouse experience preferred. Must be able to pass each part of new hire and ongoing employee training with a score of at least 70% Forklift Certification preferred Must be able to read and comprehend simple instructions, short correspondence, memos, safety rules, and procedure manuals. Must be able to write simple correspondence and/or routine reports. Must be able to effectively speak with employees, supervisors, managers, and other visitors/auditors. Must be able to add, subtract, multiply, and divide with ease and efficiency in all units of measure using whole numbers, common fractions, and decimals. Must be able to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form. Basic computer literacy required. Must be eligible to work in the United States without future sponsorship Must have a reliable form of transportation Must be willing to consent to Motor Vehicle Record screening, criminal background check, pre-employment physical, and drug screen (inclusive of THC) Upon employment, you will be required to participate in a random drug screening program (inclusive of THC) as part of our company’s commitment to maintaining a safe and healthy work environment Must be able to lift 60 pounds on a regular basis Ability to work overtime on a regular basis Must be willing to work flexible hours within the work week (Monday through Friday) The Warehouse Technician frequently handles hazardous chemicals and biological waste and is responsible for putting on and taking off personal protective equipment. This role is considered safety-sensitive. Physical Requirements: Stand and/or walk constantly for approximately 7-8 hours per 8 hour shift. Drive intermittently for approximately 1-2 hours per 8 hour shift (if certified for forklift). Must be able to twist, bend, stoop, push, pull reach above shoulder level. Lifting/carrying frequencies 0-50 lbs. Continuously (67% - 100%) More than 50 lbs must use assistance of lifting equipment and/or buddy system Ability to wear required personal protective equipment. Standard equipment required at all times includes safety glasses, cut-resistant gloves, and steel-toe shoes. Other equipment required depending on jobs performed: respirator with appropriate cartridges, tyvek suit, butyl rubber apron, butyl rubber or neoprene gloves, splash resistant goggles. Must be able to work in a work environment where the noise level is usually moderate, and there is constant exposure to wet and/or humid conditions, outside weather conditions, and extreme heat and/or cold. Frequently exposed to moving mechanical parts (battery operating table and material handling equipment). Work environment may pose potential exposure to mercury, lead, and other hazardous chemicals transferred through the facility. Preferred Requirements: Prior relevant industry experience Active HAZWOPER 24 or 40 hour certification #LI-Onsite Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more! To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website ! Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here .
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Posted todaySenior Data Engineer
GoFundMeSan Francisco, CA
Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Senior Data Engineer to join our Analytics Engineering squad within the Data Platform team. In this role, you’ll help make our data reliable, high-performing, and easy to use for analysts, scientists, and business teams. You’ll also explore using AI to assist our team in building and maintaining data models, ensuring we move fast without sacrificing quality. You’ll have a unique chance to own the normalized layer, improve how we monitor and test our models, and shape the way our analytics work at the company. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job Own and improve our normalized data layer, ensuring consistency, scalability, and high performance. Build automated tests and monitoring to catch issues before they reach production. Work closely with Analytics Engineers and Data Engineers to ensure data pipelines and models produce accurate, consistent, and well-structured data, coordinating on model design, testing, and quality checks to support reliable reporting and analytics. Contribute to Snowflake performance and cost optimization, helping ensure queries are fast and efficient. Explore ways to use AI to help the team design models, generate code suggestions, review changes, and detect anomalies. Maintain clear documentation and standards so everyone on the team can move fast with confidence. You 5+ years as a data engineer crafting, developing and maintaining business data warehouse alternatives consisting of structured and unstructured data. Proficiency with building and orchestrating data pipelines using ETL/data preparation tools. Strong SQL and python skills. Experience with data observability, automated testing, and monitoring frameworks. Comfortable with Snowflake performance tuning and managing large datasets. Collaborative and proactive — you like helping teams move faster and more reliably. Fluent in English (written and spoken). Why you’ll love it here Make an Impact : Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment : Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team : Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits : Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support : Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities : Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI : Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement : Make a difference through our volunteering program. We live by our core values: impatient to be great , find a way , earn trust every day , fueled by purpose . Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $156,000 - $234,000 + equity + benefits. As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com . Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with GoFundMe.org , an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report . Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom .
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Posted todayData Scientist Intern, People Analytics (Master's Degree)
GoFundMeSan Francisco, CA
Want to help us, help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join the GoFundMe team shaping the future of how we understand and empower people through data and intelligent automation. As a People Analytics Data Scientist Intern, you’ll explore the intersection of AI, analytics, and workforce experience, building data-driven systems that transform the way employees engage, grow, and thrive. Inspired by the new wave of agentic analytics, this role blends data science, automation, and innovation to make people insights faster, smarter, and more actionable - helping drive positive change across our global organization. You’ll contribute to pilot programs modernizing our People Analytics workflows - leveraging AI models, automation tools, and emerging technologies to enhance decision-making and deliver predictive, real-time insights into engagement, retention, and culture optimization. This opportunity is open to Master's students entering their final year of study. This 10 week internship runs from May 27th, 2026 to August 7th, 2026 and is based in San Francisco, CA with Interns expected onsite three days per week. The Job… AI & Automation Project Work: Contribute to a pilot initiative that uses AI to automate people analytics workflows — such as survey analysis and sentiment analysis from open-text feedback. Data Pipeline Optimization: Help modernize how the team ingests, cleans, and integrates employee data across HR systems, surveys, and engagement platforms. Predictive and Prescriptive Analytics: Assist with modeling engagement, turnover, and workforce performance using regression, clustering, and NLP techniques. Dashboarding & Reporting: Build dashboards with automatically refreshing metrics to highlight people trends for HR partners and leaders. Generative AI Exploration: Experiment with AI tools (e.g., Copilot, ChatGPT, or Claude) to automate report generation, summarize insights, and create executive-ready narratives. Process Documentation: Develop “how-to” documentation and reusable scripts that streamline future analysis and automation initiatives. You… Currently pursuing a Master’s Degree in Data Science, Industrial-Organizational Psychology, Computer Science, Business Analytics, or related field . Coursework or experience in statistics, regression analysis, machine learning, natural language processing or artificial intelligence . Familiarity with Python, SQL and data visualization tools (Looker, Tableau or similar). Exposure to or curiosity about AI tools for analysis, automation, and communication (e.g., ChatGPT, Copilot, or Claude). Strong analytical, problem-solving, and critical thinking skills with attention to data quality. Clear written and verbal communication for simplifying complex analytics and presenting to non-technical stakeholders. Why you’ll love it here Make an Impact : Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment : Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team : Join a fun and collaborative team that works hard and celebrates success together. Commitment to DEI : Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement : Make a difference through our volunteering program. We live by our core values: impatient to be great , find a way , earn trust every day , fueled by purpose . Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $75.00. As this is a hybrid position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com . Learn more about GoFundMe: We’re proud to partner with GoFundMe.org , an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report . Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom .
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Posted todayData & Analytics Intern
GoFundMeSan Francisco, CA
Want to help us, help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! GoFundMe is looking for a dedicated Data & Analytics Intern to join our Data and Decision Science team to help elevate our analytics at GoFundMe. This role will support the Decision Science roadmap through the cultivation, curation, and visualization of timely and relevant data for our team and other stakeholders at GoFundMe. You’re an ideal candidate if you love all things data and want to accelerate your career in data and analytics at a fast-growing organization. You have demonstrated experience working with data, are highly collaborative, and are passionate about evangelizing and showing what is possible with data. This is a 10 week internship program that runs from May 26th, 2026 to August 7th, 2026. The program will be based in San Francisco, CA and interns will be expected onsite three days per week. The Job… Provide data-driven analyses using SQL and/or Looker to inform our roadmap and deliver insights to our stakeholders Inventory BI environment and work with stakeholders to gather usage requirements and develop documentation Clean and organize data from various sources into our Snowflake Warehouse Develop high-level dashboards in Looker to support data-driven strategy and insights Collaborate with the Decision Science team to drive ad hoc requests and define metrics for dashboard development Identify hypotheses, participate in experiment design; make clear, coherent and holistic recommendations based on test results You… Highly data-driven and excited to grow your career in Data Analytics Currently pursuing a Masters or PhD degree related to Analytics, Data Science, Computer Science or Operations Research Have an understanding of data visualization and BI tools (i.e. Looker or Tableau) Familiarity with SQL and cleaning/processing data Passion for organization and documentation Strong written and verbal communication skills and ability to build strong relationships and trust with all partners at GoFundMe both technical and non-technical Nice to have… Demonstrated experience with data science using Python Why you’ll love it here Make an Impact : Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment : Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team : Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits : Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support : Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities : Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI : Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement : Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great , find a way , earn trust every day , fueled by purpose . Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $35.00. As this is a hybrid position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com . Learn more about GoFundMe: We’re proud to partner with GoFundMe.org , an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report . Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom .
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Posted todayCustomer Success Manager Intern
GoFundMeSan Diego, CA
Want to help us, help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for a Customer Success Intern! You will learn the ropes of providing exceptional coaching support to our organizers. You will be instrumental in ensuring they receive the foundational advice and enablement needed to make their fundraisers on GoFundMe more successful . With support and clear direction, you'll execute basic operational and technical assignments, actively seeking guidance to enhance your contributions to the team's productivity and impact. This 10 week internship runs from May 27th, 2026 to August 7th, 2026 and is based in San Diego, CA. The Job… Customer success : Coach GoFundMe fundraiser organizers to have the most successful fundraiser they can. You’ll do this by leveraging internal resources, existing knowledge, cross functional ideas, and industry best practices. This will help accelerate high-potential fundraising to drive Gross Donation Volume (GDV) on the GoFundMe platform and protect the GoFundMe brand. Participate in handling customer queries through multiple channels, including email, text and phone, focusing on technical concerns and custom coaching advice to accelerate GDV. Be readily available and flexible for Tier 3 and Tier 2 customers to strategize, coach and maximize their fundraising efforts. Opportunity identification: Begin to recognize customer needs and feedback during interactions, aiming to identify basic opportunities for business development or support enhancements, sharing these findings with senior team members. Learning and development: Engage in continuous learning to develop your knowledge in effectively advising organizers, including understanding the technical aspects necessary for resolving account issues. Project management assistance: Participate in internal projects under supervision, performing tasks that contribute to team efficiency and customer satisfaction, while also offering insights during team discussions for potential impactful initiatives. Lead generation: Run a personalized outreach campaign to a strategic set of customers to develop new leads & opportunities for the Customer Success team to engage with. Metrics Tracking: GDV Supported: Coach organizers on best practices to increase their fundraiser success and therein GDV Fundraisers coached: Maintain assigned coaching volume that strikes a balance across quality and efficiency Communications team collaboration: Coach organizers in meaningful ways to improve fundraiser quality to be passed to Comms to be ‘pitchable’ or ‘shareable’ for amplification* *Metrics subject to adjustment depending on the current landscape of incoming requests and evolving team focus. You… Ownership: Approach all escalations, tickets, projects and areas of involvement with an entrepreneurial mindset. Approach these areas of involvement with agility and creativity to get to resolution ASAP and optimize customer success opportunities. Emotional resilience: Demonstrate the ability to remain positive and recover quickly from setbacks. Empathy and emotional intelligence: Show genuine understanding and concern for the needs and feelings of both customers and fellow employees. Eager to learn from experimentation: Actively engage in experimenting with new approaches to solving customer issues or improving work processes, under the guidance of more experienced team members. Show resilience by viewing failures as learning opportunities and quickly adapt and apply lessons learned to find effective solutions. Embrace change: Adapt to new processes and environments with a constructive and flexible attitude. Team player: Work cooperatively and effectively within the team, contributing to a constructive team environment. Genuine interest: Display a sincere curiosity and interest in learning about GoFundMe and the unique challenges faced by the customer personas and markets we support. Intentional and proactive communicator: Communicate clearly and effectively, ensuring messages are understood. Phone skills : Proficient in phone skills including coaching customers over the phone and problem solving live. Familiarity with internal tools: Develop an understanding of internal tools such as Google Sheets and Zendesk, using them effectively in daily tasks. Following established processes: Learn and follow existing processes closely, while being encouraged to suggest improvements. Agile: Begin to handle transitions between providing escalated technical support and offering strategic advice under guidance. Balancing speed and quality: Learn to manage tasks efficiently without compromising on the quality of work, under close supervision and feedback. Self-motivated: Exhibit a proactive approach to learning and taking on new tasks. Why you’ll love it here Make an Impact : Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment : Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team : Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits : Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support : Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities : Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI : Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement : Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great , find a way , earn trust every day , fueled by purpose . Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $30.00. As this is a hybrid position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com . Learn more about GoFundMe: We’re proud to partner with GoFundMe.org , an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report . Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom .
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Posted todayData Platform Architect
GoFundMeSan Francisco, CA
Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. We are seeking a Data Platform Architect to join our Data Platform team. This role will be pivotal in modernizing our existing platform and building out a scalable data, reporting and AI architecture to provide scale, enhance product offerings, and meet new business requirements. You will design the blueprint for a modern cloud-native data ecosystem, ensuring it is robust, secure, and future-ready. By establishing standards, optimizing performance, and partnering cross-functionally, you will enable GoFundMe to harness data as a strategic asset that powers insights, innovation, and growth. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job… Modernize, optimize and evolve a cloud-native data stack into a scalable, secure and high performing ecosystem such as SQL & NoSQL repositories for diverse workloads Leverage modern data platform principles including lakehouse, data fabric and data mesh architectures to improve scalability, decentralization, governance, and interoperability. Design Scalable Architectures: Build flexible architectures to support analytics, real-time reporting, AI/ML Ops pipelines, feature stores, and graph-based data relationships. Unified Data Platform: Design high performing and cost effective solutions that handle both structured and unstructured data at high volume and high velocity. Establish Modeling Standards: Define enterprise-wide standards for data modeling, semantic layers, and golden datasets to enable consistency and reuse. Advance Governance & Quality: Implement frameworks for data lineage, quality, privacy, and security (GDPR, CCPA, PII protections). Enable Personalization & Insights: Architect data capabilities that fuel advanced recommendations, relationship mapping, and connected user experiences. Evaluate & Integrate Technologies: Guide adoption of best-fit technologies to support evolving use cases in data science, AI, and scalable analytics. Partner Cross-Functionally: Collaborate with engineering, product, analytics, and data science teams to translate business vision into technical solutions. Mentor & Lead: Provide architectural leadership, coaching engineers on best practices while influencing strategic platform decisions.. You… 10+ years of experience in data architecture, platform engineering, or data engineering , with at least 3+ in a senior or architect role. Proven expertise with modern cloud-native data stacks including Snowflake, Databricks, MDM, Data Catalogs and CDPs. Hands-on experience with Looker or other BI/semantic modeling tools . Strong understanding of graph-based data models, recommendation systems, and personalization architectures . Expertise in data modeling, metadata management, and semantic layers . Proficiency with streaming/event-driven data pipelines and real-time processing (Kafka, Pub/Sub, Spark Streaming, etc.). Familiarity with AI/ML pipelines, feature stores, and unstructured/structured data integration . Strong foundation in data governance, lineage, cataloging, and compliance frameworks . Excellent communication and leadership skills to align technical direction across diverse teams Why you’ll love it here Make an Impact : Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment : Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team : Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits : Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support : Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities : Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI : Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement : Make a difference through our volunteering program. We live by our core values: impatient to be great , find a way , earn trust every day , fueled by purpose . Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $253,500 - $380,500 + equity + benefits. As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com . Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with GoFundMe.org , an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report . Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom .
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Posted todayManager, Data Science
GoFundMeSan Francisco, CA
Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. We’re looking for a Data Science Manager to architect and lead the next generation of marketing data science at GoFundMe. This role will build and scale the foundations of applied data science and AI that empower our Marketing, Growth, and Finance teams to make high-confidence, ROI-positive investment decisions. You’ll serve as a player-coach for a talented group of experienced data scientists, driving innovation while ensuring excellence in delivery. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job Build a strong AI and data science foundation : Develop scalable pipelines, reusable modeling frameworks, and robust experimentation platforms to support marketing and growth decision-making. Lead end-to-end data science & AI projects : From requirements gathering through feature engineering, modeling, validation, deployment, and monitoring. Establish best practices : Champion standards in model governance, reproducibility, data quality, and system reliability to ensure sustainable and trustworthy AI adoption. Drive marketing science innovation : Apply advanced methods—causal inference, uplift modeling, multi-touch attribution, and media mix modeling—to unlock insights and optimize spend. Advance forecasting & ROI modeling : Deliver budget allocation frameworks and predictive models that guide long-term roadmap planning and marketing efficiency. Partner cross-functionally : Work closely with Marketing, Growth, Product, Engineering, and Finance leaders to align analytics initiatives with revenue impact. Invest in people : Mentor, coach, and elevate a team of high-performing data scientists; foster a culture of technical rigor, curiosity, and applied innovation. Push the frontier of applied AI in marketing : Evaluate emerging generative and predictive AI approaches for audience segmentation, creative optimization, personalization, and campaign efficiency. You Experience & Education 8+ years of experience in data science roles with direct impact on marketing, growth, or revenue optimization. Master’s or Ph.D. in a quantitative field (Statistics, Mathematics, Economics, Computer Science, Physics, Operations Research or related), or equivalent applied experience. Technical Skills Advanced proficiency in Python (NumPy, pandas, scikit-learn) and SQL (window functions, optimization). Deep experience with experimentation frameworks: A/B testing, causal inference, uplift modeling, and attribution models. Proven success in forecasting, optimization, and budget allocation models for marketing and growth functions. Hands-on with data platforms (Snowflake, Databricks) and BI tools (Looker, Tableau, or equivalent). Strong data storytelling and executive presentation abilities. Leadership & Collaboration Exceptional communication skills with the ability to influence executive stakeholders and translate data into actionable business recommendations. Experience developing senior data scientists and elevating team practices. Demonstrated ability to define a strategic vision for applied data science in marketing, balancing rapid experimentation with long-term infrastructure investments. Nice to have Familiarity with experimentation and web/mobile analytics platforms (Optimizely, GrowthBook, Google Analytics, Amplitude). Experience integrating with marketing APIs (Google, Meta, programmatic platforms) for campaign optimization. Prior exposure to generative AI or LLMs in marketing use cases (e.g., personalization, targeting, creative analysis). Knowledge of multi-arm and contextual bandit algorithms for adaptive experimentation and continuous marketing optimization. Familiarity with ML ops practices: version control, model monitoring, scalable ETL frameworks. Why you’ll love it here Make an Impact : Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment : Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team : Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits : Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support : Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities : Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI : Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement : Make a difference through our volunteering program. We live by our core values: impatient to be great , find a way , earn trust every day , fueled by purpose . Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $187,000 - $281,000 + equity + benefits. As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com . Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with GoFundMe.org , an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report . Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom .
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Posted todayData Analyst - Toronto Onsite - 22 hrs per week
WongDoodyToronto, CA
WONGDOODY is hiring a Data Analyst to join our Insights & Strategy team and support a high-profile digital transformation initiative for an automotive OEM primary dot com website. This end-to-end program spans user research, content strategy, CMS replatforming, UX/UI design, front-end development, QA/testing, and launch. As a Data Analyst, you’ll turn raw data into actionable insights that inform decisions across creative, UX, marketing, and product teams. You’ll analyze user behavior, performance metrics, and business trends to guide strategy and optimize outcomes. This role requires strong analytical skills, proficiency with data visualization and reporting tools, and the ability to communicate findings clearly to both technical and non-technical stakeholders. Previous experience in Canadian automotive or OEM digital projects is highly desirable. WHAT YOU’LL DO Develop measurement and learning frameworks to evaluate performance and drive continuous improvement Deliver analytics-driven insights that inform proactive strategy across marketing, product, and experience Collect, transform, and manage data from multiple sources to produce reliable, actionable datasets Lead reporting, dashboarding, and visualization efforts, from operational scorecards to executive summaries Analyze campaign, product, and user-experience data to identify trends, opportunities, and risks Partner with creative, UX, product, and account teams to translate insights into strategy and design decisions Build and maintain dashboards and reports using BI and visualization tools Conduct ad-hoc analyses (e.g., segmentation, testing, funnels, cohorts) to support optimization Ensure data integrity through strong governance, validation, documentation, and privacy practices Manage priorities, timelines, and stakeholder communication; present insights clearly to non-technical audiences Stay current on analytics tools and recommend improvements to data infrastructure and processes WHAT YOU’RE LIKE 5+ years of experience working as a data analyst, business intelligence analyst, or similar role — ideally within an agency, marketing, or product-focused environment Strong proficiency in data manipulation, cleaning, and analysis (SQL, spreadsheets, Python or R preferred) Experience with data visualization tools or libraries (e.g. Tableau, Power BI, Looker, matplotlib/seaborn) Comfortable working with multiple data sources, integrating disparate data, and ensuring data quality Strong analytical thinking, attention to detail, and ability to detect patterns and anomalies Excellent communication skills, able to translate technical findings into clear, actionable recommendations for creative and business teams Ability to work independently and collaboratively; manage competing priorities in a fast-paced, project-driven agency environment Familiarity with basic statistical concepts (A/B testing, significance, regression) WHAT YOU’VE GOT Experience with marketing attribution models, customer segmentation, lifetime value (LTV) analysis, or predictive analytics Background in UX analytics, user-behavior tracking, or product analytics Familiarity with privacy regulations, data governance, and ethical data handling Experience with automation, ETL pipelines, or data-engineering workflows Comfort working in cross-disciplinary teams, supporting both creative and technical stakeholders ABOUT US We are WongDoody. 2000 innovators, creators and designers in 22 studios across the world. We create human experiences. Tell big stories for bold clients. Use design to save lives. For the past 30 years, WongDoody has been recognized as one of the most creative and innovative companies by Cannes Lions, Fast Company and EY, among others. Since our founding, we have won hundreds of global awards for advertising, branding, experience design and strategy, while building a culture that consistently makes WongDoody one of the “Best Places to Work”. We recognize that our people and our values are paramount to our success. Now an Infosys company, our culture remains the same—open, inclusive and curious—rooted in Creative Democracy formed by our founders, Tracy Wong and Patrick Doody. We're just getting started. See how we're making an impact: https://www.wongdoody.com/work Join our global team: http://www.wongdoody.com/careers/ WongDoody is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply. All candidate information is kept confidential according to EEO guidelines.
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Posted todayData Science Summer Intern
NT ConceptsVienna, VA
We're NT Concepts, a leading National Security solutions provider who is focused on staying in front of the digital edge with innovation and high value delivery. To help us stay in front of the digital edge, we have begun planning for our Summer 2026 Data Science Internship . Our technical team is on the lookout for self-starters with technical majors like physics, mathematics, data science, or data analytics. QUALIFICATIONS Who we are looking for: A rising junior or senior with a proven aptitude for our areas of passion will have the opportunity to complete a project that is sure to help their resumes stand out from the competition when it comes time to compete for full-time employment. Someone who has an interest in learning about solving problems for our government clients. The next generation of scientists and engineers who care deeply about national security and who want to be considered for a future government security clearance. Is this internship for you? If you are a patient and tenacious problem solver and are excited about growing your technical expertise to contribute to National Security, you should apply for this opportunity to work with our team. This internship will be based full-time on-site in Vienna, VA. As an intern, you will: Be part of a broader team that works on difficult problems in the National Security space Collaboratively design our products working with product management and visionaries in the company Participate in constructing and peer reviewing technical designs and architectural approaches Learn how to be part of a professional team By the end of the internship, you will: Experience new ways to communicate with team members and clients Obtain real world experience working with a team in an Agile/Scrum environment Have developed a solution for a real-world problem Your qualifications must include : A U.S. Citizen with the desire and ability to achieve a security clearance. While a security clearance is not required, preference will be given to potential interns who already possess a clearance. Experience in at least one software programming language, such as Python, Java, C# A positive attitude and willingness to work with the team to achieve departmental goals Effective communication, decision-making, and problem-solving skills Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 10-15 pounds at times. #JT About NT Concepts Founded in 1998 and headquartered in the Washington DC Metro area, NT Concepts is a private, mid-tier company with clients spanning the Intelligence and Defense communities. We deliver end-to-end data and technology solutions that advance the modernization, transformation, and automation of the national security mission—solutions with real impact developed in a strong engineering culture that encourages technical growth, leadership, and creative “big idea” problem-solving. Employees are the core of NT Concepts. We understand that world-changing concepts happen in collaborative environments. We are a company where talented teams work together using innovation and expertise to solve our clients’ most critical challenges. Here, you’ll gain competitive benefits , opportunities to bolster your skills and develop new abilities, and a company culture dedicated to support and service. In addition to our benefits program, we encourage our employees to take part in #NTC_GivesBack , which paves the way for positive social change. If joining a stable company with strong professional growth opportunities resonates with you, and you seek vital, mission-driven projects (for some pretty cool clients) that use your specific talents, we’d love to have you move forward with us.
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Posted todayResident - Data Analytics
VaynerMedia LLCNew York, NY
ABOUT VAYNERX VaynerX ( https://vaynerx.com ) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce. ABOUT VAYNERMEDIA VaynerMedia is a global integrated creative and media agency, built for today's consumers. As the Modern Agency of Record, it understands the nuances of today's attention landscape, empowering brands to win attention, drive relevance, and deliver business results. Founded in 2009, by Gary Vaynerchuk, the independently owned agency operates in 15 offices worldwide, including Amsterdam, Bangkok, Chicago, New Delhi, Kuala Lumpur, London, Los Angeles, Mexico City, Miami, New York, Tokyo, Toronto, Singapore, and Sydney. VaynerMedia is part of the VaynerX family of companies. This position is a three-month temporary residency with the potential to go full-time immediately following. We are currently accepting applications for the next residency class with a January 2026 start date. Responsibilities: Work closely with VaynerMedia Account teams to deliver regular reporting on social brand performance across Meta , Twitter, Pinterest, Instagram, the open web, and more to clients. Dive into social platform analytics, both native and third-party, to understand how our brands are performing and how they can improve. Creatively apply statistical methods to measure sales lift, audience resonance, and content performance. Work across VaynerMedia's portfolio of brands, identify trends and patterns with an eye for applications to overall social brand strategy. Collaborate with Media Planners on upcoming campaigns determining best platforms, target audience, and creative strategies to implement. Assist with client-facing campaign reporting: pacing reports, campaign build, ad-hoc analysis, high-touch optimizations, reporting. Qualifications: Advanced skills in Excel including pivot tables, V-Look Ups, and macros. Comfort working with analytics, attribution and measurement systems a plus but not mandatory: Google Analytics, MOAT/IAS/Double Verify, Nielsen/Millward Brown/Oracle Measurement. Experience working in the agency/start-up/social space, working in statistical and data analysis is a big plus. You are driven and hungry for success, and always want to learn more. You are a team player who enjoys collaboration. You have the ability to stay highly organized and efficient in a fast-paced, high-energy environment. WORK SCHEDULE: This is a hybrid role with a required 3-4 days on-site from our NYC HY office. You must be able to commit to a full-time work schedule, which is 40 hours per week during 9am-6pm ET business hours Monday-Friday. Unsure if you meet the qualifications? We are always looking for talent which will continue to cultivate an inclusive and representative team that will enhance our perspectives, skill sets, background, and behaviors. We encourage those who are passionate about what we do to apply! Exact compensation may vary based on skills, experience, and location. Employer-sponsored 401k with match Medical, Dental, and vision coverage Unlimited PTO Caregiver (Parental) Leave Health and Wellness benefits Base Salary $18 — $20 USD
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Posted todaySenior Data Scientist - Metrics
May MobilityAnn Arbor, MI
May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we’ve given more than 300,000 autonomy-enabled rides to real people around the globe. And we’re just getting started. We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us. May Mobility is experiencing a period of significant growth as we expand our autonomous shuttle and mobility services nationwide. As we advance toward widespread deployment, the ability to measure safety and comfort objectively, accurately, and at scale is critical. The Senior Data Scientist in this role will shape how we evaluate AV performance, uncover system vulnerabilities, and ensure that every driving decision meets the highest standards of safety and passenger experience. Your work will directly influence product readiness, inform engineering priorities, and accelerate the path to building trustworthy, human-centered autonomous driving systems. Responsibilities Develop and refine safety and comfort metrics for evaluating autonomous vehicle performance across real-world and simulation data. Build ML and non-ML models to detect unsafe, uncomfortable, or anomalous behaviors. Analyze large-scale drive logs and simulation datasets to identify patterns, regressions, and system gaps. Collaborate with perception, prediction, behavior, and simulation teams to integrate metrics into workflows. Communicate insights and recommendations to engineering leaders and cross-functional teams. Skills Success in this role typically requires the following competencies: Strong proficiency in Python, SQL, and data analysis tools (e.g., Pandas, NumPy, Spark). Strong understanding of vehicle dynamics, kinematics, agent interactions, and road/traffic elements. Expertise in analyzing high-dimensional or time-series data from sensors, logs, and simulation systems. Excellent technical communication skills with the ability to clearly present complex model designs and results to both technical and non-technical stakeholders. Detail-oriented with a focus on validation, testing, and error detection. Qualifications and Experience Required B.S, M.S. or Ph.D. Degree in Engineering, Data Science, Computer Science, Math, or a related quantitative field. 5+ years of experience in data science, applied machine learning, robotics, or autonomous systems. 2+ years working in AV, ADAS, robotics, or another safety-critical domain involving vehicle behavior analysis. Demonstrated experience developing or evaluating safety and/or comfort metrics for autonomous or robotic systems. Hands-on experience working with real-world driving logs and/or simulation data. Desired Background in motion planning, behavior prediction, or multi-agent interaction modeling. Experience designing metric-driven development, KPIs, and automated triaging pipelines. Benefits and Perks Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate. Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available. Rich retirement benefits, including an immediately vested employer safe harbor match. Generous paid parental leave as well as a phased return to work. Flexible vacation policy in addition to paid company holidays. Total Wellness Program providing numerous resources for overall wellbeing Don’t meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we’re committed to building a diverse, inclusive, and authentic workforce, so if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May. Want to learn more about our culture & benefits? Check out our website ! May Mobility is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know. Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners. Salary Range $163,477 — $240,408 USD
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Posted todayCustomer Success Specialist, Pooled
UdemyDenver, CO
Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. Learn more about us on our company page . Where we Work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays . About Your Skills Consultative customer service: You excel at diagnosing customer needs and blockers, providing appropriate solutions, and driving toward mutual accountability for action that enhances overall engagement and value. You think critically as you prepare for every call and are quick on your feet live. You meet customers where they are to demonstrate success in terms they value, can coach toward ROI and business impact, helping customers realize the full potential of their investment in Udemy's learning solutions. Revenue protection: You are passionate about enhancing customer satisfaction and success with products and services to reduce churn and increase expansion opportunities. You have sharp business acumen and are consistently great at proactively identifying risks and opportunities. You are acutely aware of the relationship between successfully leading customers toward their desired learning objectives and revenue outcomes. Tech-forward, systems-minded: You don’t limit your thinking to how to deliver outcomes for customers via conversation; you also lean into innovative, technical solutions to help scale success. You gravitate toward AI, scalable systems, processes, and self-serve solutions to support customer outcomes. Data-driven: Whether you’re preparing for a customer value review or building out a playbook that can impact thousands of customers, data is at the center of shaping how you learn about customers, how you make recommendations for what happens next, and how you prove impact. About This Role As a Customer Success Manager for our Pooled customer service segment, you will be responsible for executing consultative sessions that drive engagement, prove value, and protect revenue. In our inaugural year for a Pooled service model, you will have the opportunity to design, test, and iterate with leadership. This role offers access to work with diverse customers across various industries and countries in North America, helping Udemy deliver learning outcomes and business impact through our platform. You will play a critical role in driving customer retention, expansion, and advocacy within the region. What You'll Be Doing • Execute on engagement sessions and support our North America customers, ensuring they derive concrete value from every touchpoint with us in support of their learning and business outcomes • Ensure that we are looking around corners to mitigate risk and identify opportunities with each customer interaction • Collaborate effectively with cross-functional teams such as Sales, Renewals, and Support to drive revenue outcomes and improve the customer experience • Work with leaders in support of our digital and programmatic strategies. You will pattern match and make recommendations for how we iterate on key milestone meeting offerings, and design playbooks for the broader Pooled Customer Success team. • Analyze customer usage data and engagement metrics to proactively identify at-risk accounts and expansion opportunities. • Advocate for customer needs internally and provide feedback to Product What You'll Have • 3+ years of experience in customer success, account management, or client-facing roles, preferably in SaaS or technology • Proven ability to deliver value to customers in consultative settings and work through ambiguity and/or absence of robust client information • Strong analytical skills with experience using data to drive decisions and identify trends, and recommend and execute on scalable solutions • Experience with CRM systems and customer success platforms • Strong communication and presentation skills, both written and verbal • Consistent discipline around data hygiene and documentation of customer interactions • Results-oriented mindset with a track record of meeting or exceeding customer success metrics At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity and a bonus. Hiring Compensation Range $70,000 — $87,000 USD Why work here? You’ll grow here. Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work. We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits , Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! Information regarding data privacy is available within the Udemy Careers Privacy Notice .
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